PURPOSE OF POSITION:
The Business Analyst provides support for the global SS partners including process directors, managers and team leads of all supported departments within the organization. Focused on design and maintenance of performance dashboards, reports, metrics analysis and key indicators. Leads Six Sigma improvement projects and collaborate on global SS initiatives’ implementation. Usually majored or advance studies in Industrial Engineering or Business Administration, with at least 2 years of working experience in related fields. Builds strong relationships with the leaders and users of BI services and has continuous meetings to ensure the team meet customer needs.
Individuals within the Business Analyst (BA) job family work closely with customers, other business analysts, to turn data into critical information and knowledge that can be used to make sound business decisions. They provide data and analysis that is congruent and reliable, and the information must be easily accessible by the user. BA professionals educate and train customers to use the data as an analytical tool, displaying the information in new form and content for the purpose of analysis and exploring options.
Individuals working in the Business Analyst job family understand that they must have an in-depth understanding of the business environment and an interest in going beyond the obvious, delving into the source, the definition, philosophy and foundational roots of customer services element and be analyst for all the clients. They must work well within a team environment and learn in a fast paced to develop efficient and effective solutions.
Performance dashboards and scorecards design and maintenance in PowerBI and Excel.
Databases and queries creation for KPIs results and analysis mostly based in Access.
Develop and design performance indicators and use process driven approach to ensure goals achievement.
Performance visual management design and maintenance.
Extensive use of SharePoint and its capabilities.
Design of data collection systems.
Basic statistical data analysis.
SME of specific process assigned by shadowing, documenting and mapping.
Right hand side of the process director in terms of performance management.
General understanding of global WV operations.
Support process mapping initiatives and needs.
Plays a key role in researching and analyzing quality standards in Six Sigma improvement projects.
Collaborate on global improvement initiatives.
Plays a key role in implementing best practices in process improvement initiatives.
Drive small and medium impact automated solutions.
KNOWLEDGE, SKILLS & ABILITIES:
Bachelors’ degree in Industrial Engineer, or other related field.
Knowledge of business intelligence tools and systems required.
Data management and systems.
Minimum 3-4 years of working experience in similar positions.
Preferred Skills, Knowledge and Experience:
Metrics & Reporting
Real Estate experience
Six Sigma, Green Belt