World Vision International

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Expenses Clerk

Job Description

The expense clerk is responsible for reporting to the expense tem team on processing WV employee expense claims is paid out on a timely basis on behalf of World Vision (WV) SSC in the South Asia Pacific Region.

  • Perform day to day processing / data entry

  • Perform trouble shooting and problem solving

  • Assure timely and accurate processing of claims and encounters, and respond to provider telephone calls, written inquiries, and appeals

  • Collaborating and communicating with other WV departments on claims and encounter issues, related projects and inter-departmental operations issues

  • Responds to WV employee’s inquiries regarding invoice processing and payment

  • Support the consolidation of regulatory reports

  • Communicating to all departments and personnel regarding claims and encounter information needed to perform their duties

  • Documenting of all departmental policies and procedures, following corporate standards

  • Ensure integrity of departmental database by thorough, timely and accurate entry, consistent with regulatory protocols and applicable Policies and Procedures

  • Analyze, track and trend claims and encounters data; identify any potential service or systems issues; implement interventions, and determine success of intervention


Bachelor’s degree with a major in finance, business or accounting

At least 3 years of claims experience that demonstrates progressive growth within claims operations

Chartered Accountant, Certified General Accountant, or Certified Management Accountant designation is an asset