World Vision International

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People & Culture (HR) Coordinator

Job Description

PURPOSE OF POSITION:

Under the supervision of the P&C Sr. Generalist, the P&C Coordinator shall perform local P&C administrative duties using an acceptable level of discretion, interpretation and independent judgment. Spearhead and coordinate all employee programs and activities in terms of employee orientation/training programs, morale/recognition programs and other related activities.

KEY RESPONSIBILITIES:

Administrative:

New Hire Paperwork – Assist newly hired employees with the necessary new hire paperwork including enrolment in any relevant benefit/s coverage.

  • Staff Benefits Administration:

  • Handle administration of the ff. items.

  • CoE (with or without compensation) on gov’t mandated contributions, Pag-Ibig, Philhealth and SSS.

  • CoE (with or without compensation) for Visa/travel-related requirements, and others.

  • CoE (with or without compensation) as requested by staff under the 32% tax category.

  • Prepare draft CoE (with or without compensation) as requested by staff under the 15% tax category and forward the same to the Sr. P&C Generalist or P&C Manager.

  • Life Insurance assistance and/or claims

  • Staff insurance for travel to particular countries, as required.

  • PAFs – Create new hire, changes and separation PAFs to document all employee movements. Work collaboratively with the PCIS team in ensuring the completeness and accuracy of all PAF records. Initiate PAF amendments as necessary.

  • Employee Records – Maintain an organized, complete and updated employee 201 filing system. Ensure adherence to the strict confidentiality of employee records/information.

  • Automated Timekeeping System Database Maintenance – Maintain the local TKS employee information database. Work in collaboration with local IT in ensuring the automated system is fully operational and running efficiently.

  • Employee Timekeeping Records – Accurately check employee timekeeping records of each hosted department. Apply necessary adjustments as approved by the immediate Supervisor and/or P&C Manager. Ensure submission of an accurate timekeeping summary to payroll within the set cut-off. Assist employees with issues relating to their timekeeping records/ information.

  • Finance – Coordinate all benefits and non-benefits related invoices for local P&C including request for payments to accredited vendors and providers. Review and validate accuracy of all insurance billings. Prepares the Summary of Jobstreet subscription usage for submission to Finance.

  • Local P&C Meetings – Prepare logistics which includes reservation of meeting room and meals (as applicable).

  • Monthly and Annual P&C Reports - Provide periodical updates, reports and analysis on employee demographics, training & development and employee timekeeping and payroll related concerns.

Employee Programmes:

  • New Hire Orientation – Coordinate and conduct the new hire orientation and employee benefits in collaboration with the accredited Nurse. Responds to a wide variety of questions and takes initiative to refer questions and/or requests to the most appropriate personnel within the organization.

  • Service Award – Prepare the list of awardees for the year and submit the same to the GC P&C Programmes for scheduling of the Service Award Packets and other related instructions.

  • Employee Morale – Ensure the preparation of all staff recognitions such as new hires, birthdays, promotions, etc.

  • Employee Monthly/Annual Trainings/ Activities/ Events – Prepare logistics which includes location planning, menus (as applicable). Prepare and facilitate communications with all attendees. Liaison throughout the meeting/training for additional needs and requests for both attendees and facilitators.

KNOWLEDGE, SKILLS & ABILITIES:

  • Must possess at least a Bachelor’s/College Degree in Psychology or other related course.

  • Minimum of one year experience in Human Resource Administration, Training Management, HRIS management and records management.

  • Proficient in coaching, influencing, facilitation, presentation, communication, analysis and problem solving.

  • With experience in managing relationships with both internal and external entities with deadlines and budgets.

  • Computer application experience such as MS Office, Excel, and Power Point.

  • Customer Service/ Client Relations experience.

  • Broad technical knowledge combined with critical thinking skills to relate work performed to the broader business context.

  • Experience working in a multi-national environment.

  • Financial Administration processing knowledge.

  • Proficient in written and verbal communication in English.

Preferred:

  • Customer Service Orientation – ability to respond timely to team and employee requests.

  • Ability to deal with a high volume of concurrent activities.

  • Ability to work under pressure and deadlines.

  • Ability to communicate effectively with people of different cultures and levels of leadership.

  • With knowledge on Lotus Notes Operating System.

  • NGO experience.