World Vision International

Cash and Market Based Programming Advisor

Job Description

*Preferred location: Philippines, Manila or Australia. Other locations to be determined by home country of successful candidate within South Asia Pacific or East Asia Region where WVI is registered to operate.

PURPOSE OF POSITION:

The advisor for cash based programming will have responsibility for the coordination and tracking of Disaster Management (DM) CoP cash and market based programming projects. As a member of the DM/ Technical Resources Team, s/he will be responsible for technical leadership, business intelligence, branding and administrative oversight of this emerging project portfolio. S/he will serve as the principal institutional point of contact for DM cash and market activities, technical support to Regional Office (RO) and National Offices (NOs), including resource development and will ensure that this new way of working is communicated effectively. The post holder will also help NO’s to develop partnerships and agreements with financial service providers and mobile network operators in various contexts.

The advisor shall have a very good understanding of aid organization (including UN) and private sector dynamics related to cash and market based programming and work carefully and collaboratively to support stakeholders as appropriate.

The position holder will deploy to the field up to 30%-40% of his/ her time to assist and promote CBP in emergency or recovery operations, s/he may have to liaise with or manage a team of technical staff and will engage with the response leadership to ensure quality, timeliness and efficiency of all cash and market related activities. Such work will include pre-positioning of CBP capacity and technical guidance, including oversight for market assessments and market strengthening activities as well as related procurement functions, context-specific approaches for cash transfers and the use of digital technology as appropriate. The advisor is therefore expected to have strong experience in cash based programming, guiding operational implementation, as well as support for resource acquisition, external engagement and facilitate reporting/ tracking of CBP with designated geographies. Experience in the financial and IT industries is helpful but not mandatory. Strong inter-cultural skills, listening as well as influencing, coordination and management skills will ensure the security, feasibility, and sustainability of multi-sector projects and contributions to child wellbeing outcomes. This role will work as integral part of the CBP and humanitarian partnering team, linking with technical specialist resource staff (CP, WASH, food etc.) for multi-sector CBP, collaborate with the Systems and Capabilities’ teams to ensure technical input into systems’ and process development and strategic organizational capacity building and training of field cash capacities, as well as with the External Engagement & Resource Development Team for joint identification of and successful acquisition of resources.

KEY RESPONSIBILITIES:

Cash Programming Strategic Guidance to Field:

  • Provide leadership, influence and coordination in the development, dissemination and promotion of humanitarian cash transfer programming roadmap, standards and tools.

  • Work with relevant stakeholders to contribute in development and implementation of DM partnering strategic roadmap as it refers to collaboration with financial service providers (FSPs) for scaling the delivery of cash and expanding cash capability across WVI.

  • Incorporate feedback into cash roadmap, delivery processes, preparedness plans for scaling the use of cash in response and recovery programmes.

  • Ensure that finalized cash roadmap is communicated appropriately when providing remote technical advice and expertise to stakeholders in target NOs for market assessments, project design, start-up, phase-in, phase-out, communications, reporting, monitoring and evaluation of DM cash programming related activities.

Cash Preparedness & Capacity Building:

  • Collaborate with SO IPG teams and Regional (RO) and target National Offices (NO) to implement global CBP roadmap and develop and conduct training in cash programming methodologies and concepts, including market analysis, programme design, monitoring and evaluation, if required.

  • Contribute to design and development and review processes for delivering / testing global cash delivery application that takes users through a stepped process for preparing, designing and delivering cash transfers across sectors and countries.

  • Support other units at global and regional levels (Reporting, Finance, GAM, etc.) to develop / pilot internal operating and financial procedures, tools and guidelines for supporting cash programmes.

  • Mentor other global surge capacity staff members engaged in cash. Support capacity building and training activities for cash transfers and market based programming. Help to develop training tools as necessary.

Support to Emergency Response & Recovery Operations:

  • Deploy on-site in priority disaster preparedness and responses contexts as required (including special projects – e.g. BeCashReady):

  • Conduct market assessment for CBP intervention.

  • Provide technical support in cash delivery operations (cash transfers and vouchers).

  • Engage with external partners on CBP research, policy, guidance and initiatives and ensure dissemination to internal stakeholders.

  • Set up systems and tools, conduct assessment, develop proposals, hire key staff during Cat III emergency response and support other responses.

  • Lead or facilitate CBP project design, implementation and review based on context and market analysis and advise on use of tools and systems in coordination with NO & response management in emergency responses and designated geographies.

  • Help to negotiate service and supply contracts, for example with local vendors, mobile network operators (MNOs), financial service providers (FSPs), construction companies, transport companies (air, land, sea), logistics service providers and landlords etc.

  • Remotely support other response operations as necessary.

Liaison and coordination (internal & external) & Learning:

  • Work with GC DM capacity & capability staff, as well as sector specialists in GC DM TRT to support RO, NO staff in allocated geographies to ensure that cash programming capabilities are integrated into project design work, sector specific technical guidance.

  • Support donor and technical partner engagements with NO & RO cash focal points and inter-agency working group mechanisms to enhance overall pre crises market analysis and cash coordination, and WV’s positioning with external stakeholders (UN, Governments, bi-lateral donors, (I)NGOs, private sector).

  • Engage externally, serve as subject-matter-expert in discussion fora, conferences as feasible.

  • Contribute to organisational learning to help build World Vision’s credibility and influence in the area of cash and market based programming.

  • Network internally and externally in order to remain abreast of the latest cash and market programming trends. Participate and actively contribute in partnership forums, working groups, cluster meetings and inter agency networks related to supply chain and CBP to position WV as a key player in the space.

  • Encourage and facilitate the documentation of best practices and lessons learned, directed toward multiple audiences, to influence policy formation, develop capacity and foster professionalism.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Degree or post graduate qualification and / or professional background in CBP design, implementation, humanitarian work, finance, economics, international development, or other relevant field.

  • 5 to 7 years of international humanitarian experience managing grant-funded projects.

  • Knowledge of, and expertise in, cash transfer technologies and methodologies, contracting and procurement.

  • Extensive understanding of payment systems, procedures and financial compliance issues.

  • Excellent written and verbal communication skills plus strong presentation and report writing skills.

  • Proficiency in computer & online tools including Microsoft Office, Lotus Notes (or similar software), email, internet.

  • Demonstrated excellent inter-personal and negotiation skills.

  • Demonstrated problem-solving and analytical skills relevant to development of cash programming strategy.

  • Demonstrated accomplishment in working in challenging humanitarian contexts, with sound inter-cultural skills, with various host-country professionals, ministries and with donor colleagues.

  • Knowledge of and familiarity with international assistance programme requirements.

  • Experience working in international humanitarian operations.

  • Experience in an advisory, management / project management position.

  • Experience with procurement / contracting and supply chain management implementation processes.

  • Effective in written and verbal communication in English. Proficiency in other languages such as Asian languages, French or Spanish would be desirable.

Preferred Skills, Knowledge and Experience:

  • Experience in organizational development, change management, program design, budgeting, financial analysis and project planning and management.

  • Ability to influence, coordinate and build strategies, tools and a cohesive CBP specialist field teams during on and off-deployment time), with clear deliverables and outputs that can be replicated and scaled up in the future.

  • Experience in resource acquisition / funding.

  • Excellent interpersonal skills and great communicator.

  • Demonstrated experience with implementing cash and market based strategies for humanitarian and/or development programming (e.g. in sectors such Food Security, Agribusiness, Financial Services, Enterprise Development and Community Development).

  • Understanding and experience of global trends and existing payment solutions (e.g. mobile money, mobile banking, e-vouchers, prepaid cards, point of sale devices or other alternative delivery channels as well as mobile capture of survey data or delivery of marketing and/or extension information, strategic alliances with private sector or social venture capital businesses.

  • Understanding of the benefits of as well as organizational barriers to using mobile and other approaches for the successful implementation of cash based assistance.

  • Experience researching, designing and implementing mobile strategies that connect the economic base of the pyramid with formal and/or semi-formal economic activity (i.e. financial inclusion models).

  • Understanding of key challenges for MNOs and/or financial institutions in rolling out mobile and other finance platforms in rural areas, and ability to negotiate with these stakeholders effectively.

  • Experience at training upper and middle management on such topics as action planning, business development, business planning, financial performance and business valuation.

  • Good understanding of micro lending and business planning as well as a comparison of national level electronic-readiness and policy performances in developing countries. Knowledge of programming resources and tools leading to project model development.

Work Environment:

  • Frequent international travel. Deployment to emergency operations for up to 30% of time.

  • This role involves contributing to the facilitation and coordination of a virtual, geographically-dispersed cash programming and humanitarian operations network.