Manager, Business Intelligence & Process Automation

16915-16G18011
Pasig City
25-Sep-20
International Role - No - Only National applicants will be considered.
2+ Years

[Application Period: Closed]

*Preferred position location: Manila, Philippines. Other locations to be determined by home country of successful candidate in Ghana or Costa Rica where WVI is registered to operate.

*Please submit your CV in English.

PURPOSE OF THE POSITION:

The Manager, Business Intelligence & Intelligent Automation leads a global team responsible for using information technology to improve business processes & decision making. With oversight from the OpEx Manager, the post holder will align the strategy and execute tactics that aim at and drive the implementation of the organizational priority of increasing ministry efficiency. Is responsible for leading by influencing and motivating the change towards agility, ensuring the staff, leaders and project managers, partners and customers, have the necessary resources, capabilities, policies, standards and support. A strong adherence to global policies and procedures is required, including InfoSec, Change Management, Release Management, IT Infrastructure and Solutions, People & Culture, Finance and other relevant. Must ensure the internal team development to keep up to date on industry and technological trends and tools that enable the organizational agility.

Profile requires a combination of majors in Business Administration along with Systems Engineering, or similar.

KEY RESPONSIBILITIES:

Deliver Automation & Business Intelligence Services:

  • Lead global team to support customers by providing business intelligence and intelligent automation solutions to existing and new clients across partnership.

  • Partner with customers to define and prioritize needs and impact.

  • Drive the adoption of digital enablement and transformation across SS, SCM and partnership clients.

  • Actively Contribute to the design, implementation, and ongoing execution of the governance model, enabling speed and standards that will lead to organizational agility.

  • Subject matter expert for Shared Services BI & IA projects.

  • Develop BI & IA talent.

Provide Strategic Leadership:

  • Constantly review the digital strategy against Partnership and Shared Services goals.

  • Map the key stakeholders and partners and maintain the relationships.

  • Continuously meet with customers at all levels to map needs, feedback and inputs for the services required.

  • Partner with IT to select, negotiate and implement technology solutions.

  • Drive the adoption of digital enablement, robotics and transformation across various platforms used by partnership clients globally – PV.

  • Help set responsibilities and accountabilities appropriately in roll out of automation projects.

  • Document strategic objectives and align performance goals to the tactics.

Develop Digital Capabilities:

  • Actively participate with other industry leaders and share best practices on digital transformation and adoption.

  • Constant assessment of external environment and new trends on digital technologies.

  • Lead the standardization of processes and procedures for the digital adoption strategy.

  • Ensure alignment to global processes including IT, Release Management and Change Management.

  • Influence stakeholders in RO’s & NO’s in ensuring alignment with new technologies, knowledge, best practices, trends, needs and other relevant automation solutions.

  • Develop complex solutions using the digital technology available and liaison for new resources required.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s degree in Business Administration, Systems Engineering, Computer Science or similar

  • At least 6 years in business analysis or business systems

  • 2+ years supervising people

  • At least 3 years of experience working on global companies / environment.

  • English proficiency required

  • Certifications in Business Intelligence, PowerBI, SharePoint, Flow, RPA, UIPath, or related technologies is desired

  • Technical skills: Performance management indicators and practices, data management, reporting (PowerBi or Tableau), statistical analysis, ERPs, collaboration tools such as O365 and Power Automate, RPA, AI/ML, Lean Six Sigma, Design

  • Thinking, Agile.

  • Management of global virtual teams.

  • Solution development using software (managing software development life cycle).

  • Creating & overseeing governance of global solutions.

  • Delivering services with high customer satisfaction.

  • Strong mentoring, coaching and staff development.

  • Innovative and transformative mindset.

  • Strong networking skills, internally and externally (benchmarking).

  • Managing external suppliers (technology & consulting).

  • Six Sigma Black Belt preferred.

Preferred Skills, Knowledge and Experience:

  • Focus on process improvement, standard quality.

  • Global strategic thinking and execution of tactics.

  • Finance management and RoI (return of the investment) discipline.

  • Change management.

Work Environment/Travel:

  • Travel as required by the customers, initiatives, or projects up to 25%.