World Vision International

Project Coordinator

Job Description

*Position location in Manila, Philippines; Kuala Lumpur, Malaysia, Australia or USA where WVI is registered to operate.

PURPOSE OF POSITION:

The Project Coordinator role is responsible for developing and maintaining productive working relationships with GICT Business Relational Managers, Project Managers, members of the project team, other GICT teams (eg. ePMO) and other functional or support organizations.

Individuals within the Project Management job family are responsible for the planning, development and implementation of project efforts. They develop, establish and maintain project management standards and procedures. They are responsible for developing the project scope, defining project guidelines, obtaining business and information technology sponsor approvals and coordinating the resources necessary to successfully complete the project. Other responsibilities include the refinement of requirements, project coordination, development of plans and schedules, resource planning and estimation and project maintenance.

Once a project is set in motion, individuals are expected to communicate major milestones, identify potential project risks, provide continuing direction to the project team and conduct regular status meetings to review project activities. Furthermore, they are responsible for managing the prioritization procedures for changing scope (i.e., change management) and project acceptance procedures. Near the end of the project, they obtain feedback to ensure that project efforts meet customer expectations for contracted time, cost and performance.

Individuals serving in this role require proven skills in managing within a matrix organization. They have excellent communication skills, with the ability to clearly communicate vision, mission, and goals to both business and IT audiences. They have a sound understanding of technology and its application to achieve business objectives. Lastly, they are expected to provide the highest level of expertise in the application of the tools and techniques of the project management discipline.

KEY RESPONSIBILITIES:

Relationship Management:

  • Develops and maintains productive working relationships with GICT Business Relational Managers, Project Managers, members of the project team, other GICT teams (eg. ePMO) and other functional or support organizations.

Project Planning:

  • Develops product breakdown structures for simple projects and consults with Project Manager for support roles.

  • Updates project plan, stage plans and schedules.

  • Maintains the project control log and other registers.

  • Describes technical or other issues that need to be considered and assists in the development of Statement of Work (SOWs) for small, simple projects.

Conflicts/Problems:

  • Offers advice and guidance throughout the project lifecycle as to the correct application of project methodologies.

Resource Management:

  • Provides advice and guidance as to the roles and typical quantity of resource required.

  • Determines resources and skills necessary to deliver small, simple projects.

  • Provides work direction and leadership to small simple projects, including scheduling, assignment of work and review of project efforts.

Procurement Planning:

  • Assists with identifying which resources need to be procured outside the organization.

  • Describes technical or other issues that need to be considered and assists in the development of Statement of Work (SOWs).

Vendor Performance:

  • Determines if external consultants or contractors will be required to complete project plan.

  • Recruits and manages appropriate staffing resources.

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Evaluates service provider performance.

  • Approves invoices for payment.

  • Provides an issue escalation path and resolves vendor performance disputes.

Risk Management:

  • Reviews risk management practices to ensure they are aligned with the projects risk management strategy.

  • Identifies, analyzes and reports project risks for small, simple projects.

  • Escalates issues, with their assessed impact to large scale projects and other projects within the program.

  • Maintains documentation for identified risks and mitigation strategies.

Budget:

  • Assists in estimating costs associated with a project including physical, financial and human capital costs.

  • Monitors and controls the actual cost of a project versus the budget (for small tier 1-2 projects).

  • Provide budget information to Project Managers.

  • Assists in monitoring costs and analyzing data.

Standards, Policies and Procedures:

  • Provides support and guidance on the use of standard project management tools of the EPMO.

  • Plays the role of delivery assurance, compliance with methodology.

  • Assists Program Director in developing and improving the quality of current project management tools.

Communications:

  • Provides input into communications plan and ensures that it is being implemented.

Coaching/Mentoring:

  • Coaches or mentors less experienced personnel.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor’s degree in related field specialized training or equivalent work experience.

  • Typically requires 3 years of IT work experience in a variety of project and program management methodologies and tools.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Any project management/administration training or certification.

  • Effective in written and verbal communication in English.

Preferred:

  • Project management/administration training or certification.

  • Prince 2 certification.

  • Any IT industry experience.

  • Project administration/coordination experience.

  • PMO experience.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 10% of the time.