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Donor Liaison Coordinator

Kacyiru Sud
International Role - No - Only National applicants will be considered.


Donor Liaison Coordinator

World Vision International (Rwanda) is a child focused Christian humanitarian organization implementing development programs in 24 Districts of Rwanda.

World Vision Rwanda seeks to hire a highly qualified, dedicated and experienced national for the position of Donor Liaison Coordinator. The position will be based in Kigali and reporting to the Communications and Public Engagement Manager.

Purpose of the position:

The purpose of this position is to lead the National Office servicing of World Vision US Mega and Major Donors who primarily support major fundraising campaigns, such as the “Every Last One [ELO]” campaign. The Donor Liaison Coordinator will collaborate with appropriate World Vision US Departments (primarily Donor Liaison Manager & Vision Trips Manager) and the appropriate National Office Departments (primarily the National Director, Sector Directors/Managers, Area Programme Managers, Finance and Supply Chain) to enhance the mega and major donor experience. The expected results will be increased financial support of National Office programmes; increased awareness of, and advocacy for the National Office programmes and strategy by World Vision US Mega and Major donors; as well as mutual transformation (donors and beneficiaries, as well as World Vision US and National Office staff).

The major responsibilities include:

Major Activities

End Results Expected

Coordination of US donor/sponsor/supporter/funding partners’ visits, from the technical (understanding and communicating the full extent of a need to donors, pre-visits, etc.), to executional considerations (logistics, accommodation, communication between visitors and local community members, etc.)

  • Visiting guests comply with World Vision Rwanda guest relations guidelines, policies and procedures; they are briefed on our child protection policy, given a security brief, and provided enough updated information on World Vision Rwanda’s work via attractive information pieces (e.g. a visitors’ guidebook on Rwanda) and other relevant publications.

  • A task schedule and master calendar for all key operations or activities to be carried out by all World Vision US visitors is developed and always updated in good time by the job holder.

  • Trip experiences by donors, potential donors, church partners, sponsors and supporters to Rwanda are positive and memorable. The job holder coordinates with World Vision US to host donor and sponsor trips to Rwanda by mobilizing key stakeholders and carrying out pre-visits in good time to ensure positive and memorable visits.

  • Ensure that tickets for World Vision Rwanda visitors are bought or re-confirmed on time and flight arrangements are made as per schedule.

Compile and submit impact stories across the ELO Signature Initiatives (Water, Economic Empowerment & GIK) for sharing with World Vision US

  • The job holder submits monthly and final trip reports to the Communications & Public Engagement Manager and World Vision US, with recommendations for future trips planning. These for use and reference by World Vision Rwanda senior staff potentially travelling to the US / engaging partners from the US.

Support World Vision Rwanda’s fundraising efforts through sharing and submission of solid stories on beneficiaries’ lives (success and need stories), which will contribute to profiling our work as a leading NGO in Rwanda to donors and potential donors

  • There is increased awareness of, and advocacy for World Vision Rwanda’s work in Rwanda; support to World Vision Rwanda’s strategy objectives by and among donors/potential donors/supporters/church partners affiliated to World Vision US.

Cultivate, maintain, and service relationships between World Vision Rwanda, and Major and Mid-Level donors from/affiliated to World Vision US

  • The jobholder actively participates in identifying key sites for future visits by donors/supporters/church partner/filming crew visits to Rwanda by carefully understanding the unique needs for each audience.

Develop and lead in the implementation of onboarding Area Programme & Technical Staff about the critical components of a Vision Trip so all participants are involved in engagements with Major and Mid-Level Donors and Churches from the US as required

  • Selected technical and field teams understand how to develop and identify high-impact stories and materials, and how to communicate and handle donors/supporters/visitors affiliated to World Vision US.

  • World Vision staff speak with one voice about ending violence against children, our technical expertise, evidence of impact, emergency responses and policy positions when it pertains to US donors, Vision Trips and the ELO Campaign.

  • Field staff understand our organizational narrative and can communicate this to donors and filming partners from/affiliated to World Vision US, when speaking about our work, when it pertains to US donors, Vision Trips and the ELO Campaign.

Collaborate and support the Communications & Public Engagement team with documentation / gathering significant change stories, photography, videos and media visibility

  • The jobholder provides significant change stories, photos, videos, and potential media pieces from World Vision US-funded projects and Area Programmes in Rwanda. Frequency dependent on Vision Trip Schedules and the completion of other World Vision US deliverables. Stories written for World Vision US may be used for World Vision Rwanda for efficiencies.

  • The job holder supports the Communications & Public Engagement team in promoting visibility across field offices.


List education, knowledge & skills, licenses preferred, and all experiences required to perform this position in a fully competent manner.

  • Understanding of transformational development and ability to translate technical language into language that is easily understandable by donors required

  • Excellent communication and public relations skills with strong English language capability (written and oral) and ability to clearly communicate complex ideas and principles required

  • Experience with personal computing, email and general office productivity software (e.g. Microsoft Office Suite) required

  • Experience hosting or working with US groups of donors or visitors highly preferred

  • Experience with non-government organization preferred

  • English writing experience with a news agency, marketing organization, NGO or International organization preferred

  • Technical experience with video and still photography preferred

  • A committed Christian with a high level of cross-cultural interpersonal skills, personal maturity, and proven ability to influence multiple stakeholders

  • Ability to handle multiple responsibilities at the same time preferred

  • Must be available for significant travel time to projects

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Bachelors Degree in International Relations, Marketing, Communications, Community Development, or any other field relevant to this role.

  • At least 5 years experience working with high-level donors within the context of an International NGO.

  • 2-3 years prior English-writing experience, with either a local or international news agency, marketing organization, or NGO.

  • 1-2 years experience with still photography, story-writing, case study writing, and videography acquired from either formal or on-the-job training.

  • Sound understanding of transformational and community development, with the ability to translate technical information to a language easily understood by donors and partners

  • Skilled in personal computing, email, and general office productivity software (e.g. Microsoft Office Suite) and other programmes for uploading and downloading information.


  • The salary is commensurate with qualifications and experience:

How to apply:

Should you wish to apply for this position, please go to

If this is your first time applying online via the World Vision International careers website, you will need to register an account along with your application details. This site will provide you with additional functionality, such as saved searches and email alerts. Registration requires minimal information to create your account. Further details will be collected during the application process

All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered.

In case you face any challenges in applying, please let us know on [email protected](no applications will be accepted through this email)

The closing date for submission of applications is 28th November, 2018; no late applications will be accepted

As a child focused organization, World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children. All employment is conditional upon successful completion of all applicable background checks, including criminal record checks