World Vision International

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Community Management & Resource Development Manager

Job Description


The Asia P3 Hub Manager – Community Management & Resource Development contributes to the operation of the Asia P3 Hub by being a primary point of contact for 1) fostering high value connections across sectors and stakeholders, and 2) provides expertise in generating income and revenue from Asia P3 Hub's different multi-sector partnership models. This role is critical in ensuring the Asia P3 Hub, hosted by the WV South Asia and Pacific Region, is able to leverage influence and revenue-generating opportunities and deliver on its local and regional responsibilities as an ecosystem builder for new partnerships, initiatives and solutions. The initial Hub focus area will be water, sanitation and hygiene.

Major Activities

Community & business management

  • Contribute to the development of the Hub business and operating strategy

  • Identify revenue opportunities and create a go-to-market strategy; manage pipeline of prospective funding partners (e.g. corporates, foundations, etc)

  • Assist to refine the product / service offerings of the Hub through continuous feedback from partners

  • Screen potential business and partnership deals by analyzing market strategies, deal requirements, potential, social & financial return on investment; evaluating options and internal priorities

  • Validate multi-sector partnership models and value-add to organisations and Hub stakeholders

Customer relationship management

  • Develop and implement a Customer Relationship Management (CRM) system; oversee the implementation of a comprehensive community management strategy to grow and leverage the Hub community, stakeholders and ecosystem

  • Use digital marketing strategies to reach out to prospective partners through digital touch points and channels

  • Ensure timely and targeted information flow to/from stakeholders; facilitate close communication and collaboration across the community on relevant issues and processes

Support execution and implementation of Hub activities and projects