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Project Assistant I - CTS/FAIRO



For Somali Nationals Only

World Vision is an International Relief and Development organization, whose goal is to achieve long-lasting benefits in the quality of life for vulnerable children and their families, displaced persons and communities. The Somalia program wishes to invite applications from highly competent dynamic, self-driven and results oriented Somali National to fill the following vacancies. The successful candidates will be based in WV Dollow Office.

Project Assistant I – Dollow

To lead field-based IT operations pertaining to the Last Mile Mobile Solutions (LMMS) and Commodity Tracking System (CTS); this includes provision of technical support to commodity distribution field staff. To ensure LMMS web application is in place for set up of new distribution projects, and assist in consolidating and generating LMMS/CTS reports. This position will also require delivering systems maintenance, testing new software development for field deployment, soliciting client user requirements, and assisting with new/upgraded system installations.

Major Responsibilities:

LMMS/SCOPE System operation:

  • Support field operations during LMMS/SCOPE roll out and troubleshooting where necessary.

  • Ensure correct functioning of LMMS/SCOPE during beneficiary registration, enrollment, household updates and commodity distribution activities.

  • Ensure safety of data collected in the field; maintain backups and encryption of laptop data when required.

  • Help administer LMMS/SCOPE system users within the project.

  • Support Field teams and reports back on state of field deployments.

  • Report technical failures, help to replicate problems and where required lead field installations with system upgrades/new releases.

  • Document technical shortfalls within the existing mobile product offering and with new version releases

  • Prepare LMMS reports and forward them to relevant departments within WV and LMMS/SCOPE teams.

Documentation and Reporting:

Prepare commodity reports (CSR, RSR, LSR) and ensure timely submission to National office and other stakeholders.

Maintain a neat, organized and chronological filing system, ensuring that hard copies of the recommended reports are available and easy to access at any required time.

Update the shipment registers, shipment receipt summaries, Loss claim register and Loss files to make sure that the soft copy and files are up to date for easy accessibility on monthly basis.

  • Make frequent visits to the field locations to assist in CTS documentation and accountability.

  • Collect and keep all the receipts and dispatch summary, truck inspection reports, loss reports, physical inventory, warehouse inspection report, distribution summaries and distribution center visit reports. .

  • Ensure real-time monitoring and appropriate data storage so that local programming data is readily available at times

  • Ensure Physical inventory for all the warehouses to ensure that the commodity book balances match the actual stock in the warehouses and explanations provided for any variances.

  • Review invoices and other Cooperating Partner reports

Coordination and collaboration

  • Work closely with the global CTS and/or LMMS/SCOPE support personnel in all aspects of the technology readiness and rollout, in addition to providing feedback to, and receiving technical instructions from, the FAIRO Coordinator on IT upgrades, maintenance and new developments

  • Participate in a forum of IT support staff for LMMS/CTS for sharing common experiences and troubleshooting technical challenges.

Capacity development

  • Leads capacity development of field staff to ensure adequate LMMS/SCOPE coverage.

  • Support FAIRO Coordinator to provide training for other Food Assistance staff

Other Competencies/Attributes:

  • Understanding of the Windows Mobile Platform desirable.

  • Strong analytical, problem solving and organizational skills with an attention to details

  • Exposure to mobile hardware technologies (Intermec or similar products including Motorola/Symbol) desirable.

  • Ability to learn new software systems and running rudimentary system upgrades.

Qualifications: Education/Knowledge/Technical Skills and Experience

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • Minimum of Bachelors degree in computer Science, IT, Business studies Economics or any other related course from a recognized University.

  • A background in the Window Operating System XP in particular would be an added advantage.

  • Knowledgeable of Relational Database Management Systems (CCTS, LMMS, SCOPE) exposure to MySQL and use of database management tools is highly desirable.

  • Organised and good at records management.

  • Good written and oral communication skills

  • Good command of English language both written and oral.

  • Requires the ability to effectively present concepts to lay users in various settings and by various means (verbal and written).

  • Requires strong communication skills to interact with all levels of staff and management.

  • Must be able to work effectively with a diverse team.

  • Requires the ability to work under pressure and on multiple tasks.

  • Must have a service orientation.

Working Environment / Conditions:

  • Work environment: Office-based with frequent travel to the field

  • Travel: 30% Domestic with occasional international travel.

  • On call: on call to serve on emergency and crisis response

All applications should be received by 13thJuly 2017. Only shortlisted candidates will be contacted