World Vision International

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Monitoring & Evaluation Officer - Dollow

Job Description


The position holder will lead a team for the implementation of project performance monitoring, evaluation and humanitarian accountability systems. The incumbent will promote understanding of M&E process to World Vision teams, partners, beneficiaries and donors. The position holder will assist project teams to develop and implement tools to ensure beneficiaries are informed of project goal, implementation methodologies, beneficiary selection criteria, project timeline and entitlements. He/she will monitor adherence to World Vision/donor food assistance standards. The incumbent will take lead in assessment and baseline processes to promote quality design and to help measure impact. With the support of the Commodities Officer the position holder will facilitate donor engagement to ensure integration and mutual accountability.


Ensure monitoring and evaluation tools are implemented to track and measure project performance:

  • With guidance and mentoring from A/M&E Coordinator, implement the project performance M&E tools to track indicators in line with the project Log frames, DIPs, ITTs, M&E Plans:

Ensure accountability mechanisms are in place and functional to achieve measurable improvement in community engagement, information-sharing, coordination, complaints and response handling:

  • Conduct community level HA assessment and advise on appropriate mechanisms for recording complaints, receiving feedback, and providing feedback and responses to WV and partners;

  • Establish Community Feedback Mechanism;

  • Procure and distribute appropriate HA tools and information materials to facilitate the functionality of CRMs initiated.

  • Receive, record and analyze feedback from all CRMs established;

  • Together with Commodities Officer and Nutrition Manager, review feedback findings and determine course of action to be taken;

  • Provide communities with WV feedback in a timely manner;

  • Monitor the implementation of recommendations by project teams;

  • Analyze feedback trends on a quarterly basis to provide management with accountability learnings

Ensure beneficiaries are informed of project implementation strategies, beneficiary selection criteria, project timeline and entitlements:

  • For district level program, develop and implement specific project site information provision plans;

  • In support of project teams, prepare information materials, inclusive of translation, contextualization, and procurement;

  • Provide technical guidance to project teams/partners to implement information provision guidelines;

  • Develop and update a list of key project contacts

Ensure quality and timely assessment and baseline are conducted to support design, (re)design of projects and measure impact:

  • Coordinate all facets of assessment/baseline process:

  • Spearhead dissemination of assessment/baseline findings to appropriate stakeholders both internal and external

Ensure information sharing between WV, donors and partners in support of integration, mutual accountability and good working relations:

  • Develop and share periodic reports: OSM, MBFSM, PDM and HA;

  • Prepare recommendation matrices and track actions taken by stakeholder;

  • Organize quarterly review meetings between WV project teams and WFP teams and prepare and share notes;

  • Assists management in efforts to promote integration and resource-sharing between WV and donors

Ensure timely, accurate reporting:

  • Prepare and submit periodic monitoring reports to the Commodity Manager in a timely manner

  • Organize review meetings to inform project teams about issues identified and agree on the course of action;

  • Prepare and share monthly recommendation matrices and track action taken by the different project stakeholders including project Management, WFP, beneficiaries and community leaders, etc.

Ensure staff under management are well-trained and performance managed:

  • Ensure performance management tools are in place for teams under management;

  • Ensure adequate training for teams under management to implement their duties;

  • Ensure succession plans are in place;

  • Provide on-the-job mentoring to field staff, reviewing work and encouraging career development where possible


The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • Educational level required: Bachelor’s Degrees (development field);

  • Technical Training qualifications desired: M&E skills

  • Experience 2 years of experience with M&E and accountability

  • Other: Experience in data management and computer skills

  • Ability to articulate in written and spoken English at Basic to Intermediate;