World Vision International

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Program Development and Quality Assurance Director

Job Description

PURPOSE OF POSITION:

The Program Development & Quality Assurance (PDQA) Director will provide senior leadership and technical oversight in the design, monitoring and evaluation of WV South Sudan (WVSS) programs by ensuring impact of programs through the application of monitoring tools, sharing of best practices, promoting innovation and knowledge management. The incumbent will lead WVSS’s resource acquisition strategy and the national office strategy development processes, alignment of WVSS’s programs to Our Promise 2030, and incorporation of the fragile context program approach. The position will also oversee program monitoring, quality of reporting, evaluation and engagement with donors.

The DPQA Director will facilitate program development and resource acquisition with high standards of appropriateness, timeliness, and effectiveness. The Director will support the Sr. Program Officer and the program development team in the design process of all proposals and concept papers. He/she will ensure that grants progress is communicated appropriately, timely and in detail with key stakeholders. He/she will coordinate, encourage and facilitate the documentation of promising practices and lessons learned. He/she will ensure that donor visits are strategic, well timed and smoothly executed and managed.

The Director will also take leadership in donor engagement with both internal and external stakeholders to ensure diversification of funding and the growth of WVSS funding portfolio. He/she will lead the process to vet calls for proposals and direct funding opportunities towards the fulfilment of the WVSS national office strategy. He/she will also lead the identification and vetting of national NGO and CBO partners for joint implementation of programs.

KEY RESPONSIBILITIES:

Strategy - Our Promise 2030:

  • Provide leadership in strategy formulation, alignment with OP 2030, by developing the WVSS strategy alignment framework. Ensure implementation monitoring and reporting of Our Promise 2030 in South Sudan.

  • Ensure that strategy drives programming in WVSS such that proposals, annual operating plans and budgets are aligned to the approved country program strategy.

Program Development and Resource Acquisition:

  • Ensure the Sr. Technical Advisors and team develop technically sound sectorial approaches and programs which respond to humanitarian emergency and sustainable development needs in South Sudan aligned with National Office (NO) strategy and Our Promise 2030.

  • Ensure that programs designed align with major donor requirements (OFDA, GAC, DFID, DFAT, German Government, EC and ECHO).

  • Ensure that programs align with WV fragile context program approach and other WV frameworks where applicable.

  • Engage and pre-position WVSS with NGOs and institutional donors to develop consortia.

  • Lead external partner mapping exercise and ensure that results are incorporated into the program development strategy. To this effect, maintain a database with potential NNGO partners.

  • Responsible to meet the annual fundraising targets for World Vision South Sudan.

  • Together with the Sr. Program Officer and the program development team ensure portfolio growth and diversification of funding based on national office strategy by developing and reviewing concept papers and proposals for various projects and programs for funding in order to achieve WVSS short-term and long-term goals.

  • Lead the office in donor engagement by developing and maintaining effective networking and relationships with donors and support offices to establish partnerships.

  • Lead the development and implementation of the WVSS grant acquisition plan and measurement framework.

  • Together with the Sr. Program Officer develop and manage the proposal development calendar for WVSS. Coordinate timely and strategic response to proposal development.

  • Present funding ideas and concepts to appropriate stakeholders and donors.

  • Gather and share ideas for individual sector opportunities; a) develop key understanding of sector strategies by donor, b) follow up on specific sectoral procurement opportunities.

  • Work with other teams within WVSS to ensure WV support/donor offices (SO) engagement/influence of SO government funding priorities for South Sudan.

Operational Effectiveness and Project Management Support:

  • Facilitate the operational effectiveness process to update tools including flowcharts and RACI (responsible, accountable, consulted and informed) for the project cycle management process.

  • Ensure that each new project conducts a start-up workshop lead by the Program Manager and supported by the PDQA team. Ensure all involved staff have copies of approved program design (narrative, log frame, monitoring and evaluation plan, budget) and grant agreement and that they understand donor regulations, reporting and other requirements.

  • Ensure the HR department is aware ahead of time which staff to recruit for upcoming projects.

  • Involve the procurement department in all proposal development to ensure timely procurement once grant agreements are signed.

  • Provide grant management assistance to the Operation Director and his/her team as needed/requested.

  • Ensure regular, positive, and productive communication with respective donor representatives, the field, and partners regarding the implementation of program activities.

  • Ensure on time submission to donors of high quality reports.

  • Monitor grant implementation and resource/fund utilization rates in conjunction with the Operations and Finance teams.

  • Assist the field in accessing appropriate technical assistance for successful implementation of activities.

  • Revise program documents as necessary and as requested and coordinate or complete approved grant amendments; Coordinate and/or submit grant amendments.

  • Ensure sector advisors provide technical support to the program managers and respond to technical support requests.

  • Support the Program Managers in the close-out process for assigned projects (includes final reports, asset disposal and lessons learned).

External Engagement:

  • Represent and coordinate WVSS at national (Juba) level coordination meetings with donors, stakeholders, INGOs, local organizations, and high level government officials. Provide updates on projects at coordination meetings. Provide key stakeholders with updates of meeting outcomes stakeholder priorities.

  • Develop and maintain strategic relationships with major (government/private) donors including EU, ECHO, USAID, OFDA, UNHCR, UNICEF, WFP, UNDP, GAC, DFID, Irish Aid, FAO, HPF and World Vision Support Offices, including hosting visits and responding to communication. Ensure that WVSS builds its reputation for integrity, expertise and reliability.

  • Maintain WVSS master list of stakeholder contact information and update regularly.

  • Ensure PDQA staff actively participate in relevant national networks, clusters and coalitions.

  • Ensure that WVSS is a thought leader in FSL and known for its health programming.

  • Contribute to the development of communications and marketing materials.

Monitoring, Evaluation, and Reporting:

  • Ensure that all design, monitoring and evaluation processes and results follow minimum quality standards and are in accordance to the WV partnership and donor guidelines as well as inform the Sr. Leadership Team (SLT) and the WVSS strategy with evidenced based recommendations for decision making.

  • Ensure a monitoring and evaluation system for all projects (including reporting templates) and processes for developing detailed implementation plans are in place; and ensure that the reporting and evaluation process for the performance management of programs is developed and implemented.

  • Ensure all M&E products (assessments, baseline, monitoring, and evaluation reports) are completed on time and with minimum quality standards; ensure all projects have indicator tracking tables.

  • Coordinate M&E work through engagement of staff, consultants and partner joint monitoring missions.

  • Maintain an effective national CWB M&E framework that informs national strategy and annual CWB reporting.

  • Initiate lessons learned meetings and ensure that lessons learned from M&E process are shared with the SLT with appropriate operational actions taken. Maintain the national office M&E framework which guides the quality assurance in all programs.

  • Review assessments and baseline studies to gather and prepare background information and data for the design of programs and projects.

  • Facilitate the quarterly check and updating of the strategy KPIs including GNOD and PCPR with follow up on recommendations.

Knowledge Management:

  • Lead the development, roll out and management of a knowledge management framework and system.

  • Ensure record keeping of all essential communication and documentation from pre-proposal to grant closeout in the Horizon system and on the PIH (program information hub). Regularly update the system for tracking the grant pipeline and implementation rates (burn rates) of grants.

  • Ensure the management of a donor visit/meeting information tracking system.

  • Lead research and trend analysis to ensure that WVSS is proactive rather than reactive in its fundraising strategies and donor engagement.

  • Lead development of research priorities and opportunities relevant to WVSS programs with focus on fragile context programing and Our Promise 2030.

  • Explore and lead engagement with universities and research institutions for potential partnership.

  • Facilitate lessons learned after proposal development process, project end and share key lessons.

  • Ensure that the Program Support Team with World Vision’s SOs is active and action points receive follow-up.

Team Leadership:

  • Create performance agreements with each direct report on the PDQA Team, and conduct quarterly reviews and end of year performance appraisals.

  • Provide guidance and direction to the team as required, and establish team cohesion and growth, including the organization of capacity building opportunities.

  • Coach and mentor PDQA team in conducting assessment, setting personal development goals and providing ongoing support on tools and relevant training resources/material.

  • Support recruitment process to ensure identification and inclusion of qualified project management staff if requested by Operations Director.

Risk Management:

  • Assess level of risks associated with each funding opportunity and ensure sufficient alignment with relevant WV strategies at all levels, and use information to make decisions whether or not to pursue specific funding opportunities.

  • Lead development, monitoring and mitigation of key risks in program development and quality.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Master’s degree in International Development, Rural Development, NGO Leadership or a related discipline.

  • At least 5 years field experience in a relief or development environment, with at least 3 years’ in a managerial role with direct reporting lines.

  • Previous experience with successful multi-million dollar program development and budget preparation (USAID, EU/ECHO, DFID, GAC, DFAT, UN agencies preferred).

  • Must have a clear understanding of the working of the major WV partners (USAID, EU/ECHO, DFID, GAC, DFAT, UN etc), their requirements and standards.

  • Ability to engage high level donors to influence funding priorities, strategy and policy.

  • Ability to engage with governmental, NGO and other senior leaders on issues of justice, child rights and development and maintain effective partnerships.

  • Experience in developing resource development strategies, with focus on fragile contexts.

  • Strong negotiation skills.

  • Must be able relate and represent WV to these major program partners, in a highly professional manner.

  • Capacity building experience in project design, implementation, reporting, and evaluation.

  • Computer knowledge including Word, Excel, Lotus Notes and Power Point.

  • Excellent written and verbal communication skills in English, including report-writing and proposal writing skills.

  • Good understanding of World Vision and Sphere relief standards.

  • Knowledge of and adherence to the Red Cross and NGO Code of Conduct.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Perform other duties as required.

  • Cross-cultural sensitivity, flexible worldview, and ability to work with a wide range of people from different backgrounds.

  • Emotional and spiritual maturity and ability to lead a team of professionals.

  • Ability to exhibit servant leadership and an exemplary lifestyle as interpreted in specific local cultural context.

Working Environment/Travel:

  • Domestic Travels : 30% Regular internal travel to projects areas is required.

  • International Travels : 10% international travels will be required.

  • On call: In emergency and disaster situations, the position will always be required to be on call.