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Staff Safety and Resilience Manager



To support the National Director (ND) in ensuring that effective safety and security measures for World Vision South Sudan are both appropriately planned for and addressed within the country context. Lead in the optimization of organizational security and the mitigation of operational risks for ministry effectiveness by establishing security systems and mechanisms for institutionalizing an organizational culture and practice of risk management and safety. Build capacity of suitable national staff for senior security leadership roles.


Strategy & Planning:

  • Develop and implement the National Office (NO) safety and security strategy in alignment with WV corporate security policy so as to ensure the operational priorities of the National Office are appropriately supported.

  • Lead the periodic strategic review of field contingency plan, and measurement of minimum security guidelines implementation in all WV national and field-based entities.

  • Maintain Core Security Requirement (CSR) assessments and ensure the Regional Security Director (RSD) is regularly briefed on gaps in CSR compliance.

  • Ensure Security Plans are current and based on the most recent Security Risk Assessment (SRA).

  • Ensure key standard operating procedures are up-to-date and contextualized for the various zonal operations.

  • Work with RSD to carry out SRAs as required (or directed).

  • Develop and manage Risk Assessment at National level, design strategy with inputs and recommendations of action needed to organization - ERM.

  • Provide leadership/ management of the security team in country.

  • Collaborate with the other National Office functions to ensure that the National Office security strategy appropriately supports the operational program priorities of all sectors within the National Office.

  • Work with the Program Development Team, human resources (P&C), and finance to ensure cost coverage of security personnel, equipment and activities in grant proposals.

  • Liaise with partner NGOs, UN entities, the South Sudan NGO forum and the broader humanitarian community on safety and security issues. Participate in weekly Security working group and other fora.

Security Operations:

  • Identifying and assessing risk (Conducting Threat & Risk Assessments).

  • In case of an emergency situation, provide a leading and guiding role on the critical steps needed, and then coordinate with management team for the next action.

  • Managing critical incidents (Crisis & Incident management - includes reporting).

  • Act as the ‘Point of Contact’ (POC) for all safety and security related incidents, providing immediate support and coordination during and post incident.

  • Conduct regular monthly checks to ensure emergency equipment such as rations, generators, diesel, bunkers, and fire extinguishers are in working order in all offices and Team houses and rotate any perishable items such as stores for hibernation periods such as basic food / water – if applicable to operations.

  • Ensure all emergency contact numbers for staff are current and that a phone tree is in place in the office.

  • Site protection and access control (target hardening including. static or mobile guard force).

  • Ensure basic communication and tracking of the WV vehicle fleet country wide.

  • Conducting Security Investigations.

  • Assess Office, Team houses and meeting venues in Juba South Sudan.

  • Support regional training initiatives whenever called upon. (HEAT, SAINT, SRMT).

  • Ensure that information from security network meetings is disseminated to relevant managers. Maintain appropriate relations with local and national government in coordination with the ND.

Capacity Building and Technical Training:

  • Coordinate the assessment, development and implementation of the national office capacity building plan for security management based on local security risk assessments.

  • Training and instruction of security process and procedures (in order to fairly inform staff including communication, instruction, organizing, facilitating and delivering training).

  • Assist Operations Manager and FSO manage the Planning, training & implementation of evacuation plans, (office suspension, hibernation, relocation or evacuations).

  • Medical Evacuation Plans as required.

  • Ensure all staff receive security briefings as required and that all visitors receive a security briefing within 24hrs of arrival.

  • Ensure that staff is attending security training as required for their role.

  • Ensure that WV Security Policy is widely disseminated to all staff.

  • Seek to develop a culture of security awareness and monitor staff compliance.

  • Provision of medical or first aid training (knowledge of and organizing training to national/international standards).

  • Ensure there is a National Crisis Security Team mandate and strategy developed and implemented.

  • As required, conduct training and various capacity building to strengthen the national security function.

  • Identify and develop a national staff to assume positions of senior leadership within the security department.

Reporting and Documentation:

  • Provide a weekly security report to the ND and RSD.

  • Ensure that all security incidents are reported in accordance with WV Security Policy.

  • Conduct performance reviews of field-based security focal persons.

  • Conduct performance management of the security team and the security function in the country program.


  • Bachelor’s degree, Political Science or equivalent experience.

  • Police/Law Enforcement or military training.

  • Experience working with UN Agencies.

  • No previous criminal record or convictions.

  • Operational / Tactical experience.

  • Strategic / Managerial experience.

  • Minimum five (5) years’ experience working with UN Agency / NGO in high risk contexts.

  • Proven experience in setting up and maintaining a security system.

  • Ability to coordinate activities with other agencies, build and maintain positive working relationships.

  • Ability to understand complex security situation and advise program design accordingly.

  • Ability to work under pressure and committed.


  • Radio and/or Satellite phone communications experience operations and management.

  • Demonstrated experience in designing and delivering training.

  • Demonstrated project management skills and the ability to work effectively under pressure (particularly in a crisis situation).

  • Ability to communicate well in English, both verbal and written (including during a crisis situation).

  • Knowledge of First Aid.

  • Computer literate (Word, Excel, PowerPoint).

  • Professional Behavior and manner at all times and demonstrated ability to represent the organization well at interagency meetings.

  • Demonstrated personal values, attitudes and behaviors that are consistent with World Vision Core Values.

Working Environment/Travel:

  • Work environment: Office-Based position with frequent visits to the fields.

  • Travel: 30% domestic/international travels is required.

  • On call: Available for communication with partners and colleagues from diverse time zones.