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Front Desk Coordinator

Colombo - 09
International Role - Yes
2+ Years

World Vision is a Christian relief, development and advocacy organisation working with children, families and communities to overcome poverty and injustice. World Vision is dedicated to working with the world’s most vulnerable people regardless of their religion, caste, gender or ethnicity. World Vision has been in Sri Lanka since 1977 working in relief and development projects in 20 districts across the country.

At World Vision we are passionate about children and are committed to bringing fullness of life to the most vulnerable and disadvantaged. Every day for forty years, that is what our team at World Vision has been doing.

We are looking for dynamic individuals to join us on our journey of caring


Location: Colombo

Job Profile

To provide professional front-office duties and a wide range of administrative support services to the World Vision Lanka National Office. He/She will also assist the Administration team in general administrative & related service as needed for the smooth functioning of the national office and its operations.

Major Responsibilities

  • Manage the World Vision Lanka Switchboard, directing calls appropriately, ensuring friendly and courteous services at all times

  • Receive, screen and process incoming and outgoing fax communications, mail delivery, couriers as required

  • Be the back-up for coordinating air ticket reservations, visa issuance & related functions working with relevant internal departments as well as external service providers including travel agents, embassies etc. for timely provision of required services

  • Provide administrative and secretarial support including payments for suppliers/service providers, event management support, updated WVL office & staff contact/directory as needed.

  • Coordinate the timely settlement of bills with the Admin Support staff ensuring uninterrupted supply of utilities and outsourced services of WVL

Education, Knowledge & Experience

  • Minimum GCE Advance Level examination/ Diploma will add value

  • Flair for public relations with at least one years’ experience working in a similar role

  • Excellent telephone etiquette & ability to communicate clearly and professionally

  • Good communications skills in English both written and spoken with ability to communicate in Sinhala and/or Tamil

  • Able to work in a computerized environment (preferably with ability to handle MS Office) and able to handle internet/email communications independently

World Vision Lanka offers a competitive remuneration package based on individual competence and skills. If you meet the required criteria and wish to apply for this or any of the available vacancies, select the position you wish to apply for & submit your on-line application with your CV and details of three non-related referees on or before the given closing date.

Closing Date: 30th June, 2018

Only short listed candidates will be notified.

World Vision is a Christian relief, development and advocacy organisation working with children, families and communities to overcome poverty and injustice.

This offer of employment is made contingent upon the successful completion of all applicable background checks, including criminal record checks.

World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children