World Vision International

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Infrastructure and Network Administrator

Job Description

World Vision is a Christian relief, development and advocacy organisation working with children, families and communities to overcome poverty and injustice. World Vision is dedicated to working with the world’s most vulnerable people regardless of their religion, caste, gender or ethnicity. World Vision has been in Sri Lanka since 1977 working in relief and development projects in 20 districts across the country.

At World Vision we are passionate about children and are committed to bringing fullness of life to the most vulnerable and disadvantaged. Every day for forty years, that is what our team at World Vision has been doing.

We are looking for dynamic individuals to join us on our journey of caring.

VACANCY

INFRASTRUCTURE & NETWORK ADMINISTRATOR

Location – Colombo with frequent travel.

JOB PROFILE

The position of IT Infrastructure and Network Administrator position is directly responsible for all core infrastructure systems, data, networks and software functions at World Vision Lanka. The purpose of this position is to improve the new standard of technology infrastructure, through proper management of asset life cycles and project planning.

Furthermore this position requires ensuring effective service delivery through Infrastructure service partners and through self-researches. This role is responsible for providing an excellent level of 3rd line support to the WVL IT team and giving adequate support across the whole of business in Front and Back office functions. The role also requires a high level of research of new products and trends of both hardware and software, which is available in the market to be exploited to the benefit of the organization. This role also requires specific measures to ensure the security, privacy and confidentiality of all WVL’s critical data and strategic initiatives by ensuring all future and current ICT standards are met in an effective and efficient manner.

RESPONSIBILITIES

Provide technical leadership.

  • Plan resource timing for involvement

  • Calculate and justify restrictions based on resource requirements

Execute and monitor planned asset life cycle.

  • Maintain detailed asset life cycle by working through inventory, MTTF (Mean time to failure) and technology requirements

  • Perform procurement research prior to current generation end of life by obtaining sample tests and builds of next generation technology to create migration plans.

  • Ensure proper Access control.

  • Ensure implementation of WV approved globally accepted infrastructure.

  • Ensure that the industry standard software development life cycle is followed in all solutions.

  • Continuous monitoring of Hardware & Application servers.

  • Continuous monitoring of perimeter devices (UTM , Firewall , IPS etc.)

  • Manage SOC (security operations Centre)

  • Ensure all backups of systems according to the backup policy.

  • To Ensure the office is within the standards and policies.

  • Setup and Administrator the LAN ,Domain , Domino Server according to the Partnership Standards.

  • Enforce corporate security policies in infrastructure and operations.

  • Adopt a CISSP (Certified information systems security professional) like approach taking care of each domain your infrastructure touches.

  • Define and meet system performance SLAs (Service level agreement)

  • Continuously improve monitoring and response of NOC (network operations Centre)

  • Knowledge sharing & Documentation.

  • To increase the knowledge of the technical staff to give a better end user support.

  • Maintain proper coordination with ISP & other service providers.

  • Maintain License to meet the legal requirements.

  • Respond to incidents elevated from IT team.

KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES

  • Possess a Bachelor’s Degree or equivalent Professional Qualification in Information technology.

  • MCSE (Microsoft Certified System Engineer)/ CCNP / Server Administration.

  • Basics in Internet Firewall implementation and maintenance.

  • Minimum 5 years’ experience in supporting IT infrastructure or similar capacity,

  • Good operational knowledge of Microsoft Windows, Office suite, SQL Databases, Virus Scanners, and other computer utilities

  • Knowledge and experience in Mail Server & remote administration

  • Thorough understanding of Computer hardware and software trouble shooting

  • Good communication skills in English and Sinhala/Tamil

  • Adaptable, flexible, a team player with a knack to influence and build relationships with ability to work under pressure and meet tight deadlines

  • Sound experience of Enterprise Firewalls, Network Devices, load balancers, UTM Devices, VoIP PBX solutions, etc.

  • Experience in working with Cisco Meraki.

  • Experience in Disaster recovery

  • Prior experience in Virtualization technology.

LICENSE, REGISTRATION OR CERTIFICATION

CISCO Certified.

Certification in any mail server.

MCSE.

Certificate in virtualization.

World Vision Lanka offers a competitive remuneration package based on individual competence and skills. If you meet the above criteria, please submit your on-line application with your CV and details of three non-related referees.

Closing Date : 19th June 2018

If you wish to apply visit the below link

https://careers.wvi.org/job-opportunities-in-sri-lanka

Only short listed candidates will be notified.

This offer of employment is made contingent upon the successful completion of all applicable background checks, including criminal record checks. World Vision is committed to the protection of children and does not employ staff whose background is not suitable for working with children.