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Case Management Coordinator

International Role - No - Only National applicants will be considered.
2+ Years
  • The Case Management Coordinator will provide overall technical guidance for the delivery of the Gender Based Violence (GBV) interventions in the project


List statements describing the final results of this position and method of accomplishments, and how results/performance are reviewed and measured. Begin with the most important accountabilities.

% Time

Major Activities

End Results Expected


Provide technical, legal guidance for the Gender Based Violence (GBV) programming in the project by outlining approaches, client flow and referral mechanism

GBV programming for the project defined and documents for such made available


Conduct community assessment to enroll GBV cases into project

Cases of GBV enrolled as targeted


Conduct training, orientation, supervision and monitoring of project staff and volunteers on GBV and programming for GBV

Project staff and volunteers trained on GBV and GBV programming


Liaise with all project staff and community cadre for purposes of survivor follow-up as part of case management to individual survivors.

Good relationships with internal and external stakeholders


Complete and maintain case management records to maximize confidentiality and safety

Case management records kept professionally and accessible to staff and donor


Conduct an analysis of trends of GBV incidences and related information on a quarterly basis and present report to the Case Management Coordinator for advocacy and program future program

Trend report


Prepare and submit timely professional reports that meet internal and donor requirements

Timely reporting


Ensure program is evaluated for program effectiveness and strategies are developed to tackle short comings

Evaluation reports


Plan and deliver interventions of the project on day to day basis towards achievement of set objectives

Effective and efficient day to day project implementation


List education, knowledge & skills, licenses preferred, and all experiences required to perform this position in a fully competent manner.

Minimum education, training and experience requirements to qualify for the position:

List academic requirements (if applicable), technical skills, or other knowledge required as a minimum qualification for this position.

  1. Bachelor degree in Social work, social sciences, psychology, gender law or related course

  2. Previous experience in case management an advantage

  3. Demonstrated discretion and good judgment

  4. Working with GBV Survivors is an asset

  5. Facilitating group activities experience an asset

  6. Previous training/experience in GBV programming an asset

List additional work experience required as a minimum qualification for this position.

  1. Project management in the community

  2. [Requirement]

License, registration, or certification required to perform this position:

If applicable, include language requirement(s) as a minimum qualification for this position.

  1. [Requirement]

  2. Effective in written and verbal communication in English and Siswati.

Preferred Skills, Knowledge and Experience:

List academic, technical skills or other knowledge preferred for this position.

  1. Analytic, planning and problem solving skills

  2. Communication, leadership, team management, negotiation and risk management skills

List additional work experience preferred for this position.

  1. Project management

Work Environment:

Include travel & work environment details.

Complete Travel and/or Work Environment statements if applicable.

  • The position requires ability and willingness to travel domestically up to _80__% of the time.