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Monitoring, Evaluation, Accountability & Learning Coordinator

International Role - Yes
Less Than 1 Year

*Position is contingent upon funding and donor approval.


Provide technical guidance and field support to the World Vision Syria operations in terms of Monitoring & Evaluation (MEAL). The position will be required to establish & mainstream M&E systems for direct and partner implementation in North East Syria in alignment with World Vision & international humanitarian principles. Also coordinate all M&E tasks & communication with internal & external platforms under the leadership and guidance of the MEAL manager and build capacity of local M&E staff.


Program Concept & Design:

  • Support the World Vision North East Syria (WVNES) program in developing new projects by providing required secondary data on the context and thematic areas, learning from previous projects, and primary data from needs assessments.

  • Ensure technical support is provided for proposals in developing logframes, indicators, M&E plans, budgets (M&E activities, M&E staff, capacity building & tools) and a M&E in alignment with World Vision & international humanitarian standards.

  • Ensure partner vetting is also done based on their capacity to monitor & report back to World Vision on progress and upholding WV operational standards & humanitarian standards.

Monitoring, Implementation & Reporting:

  • Ensure all approved projects have the following by the start of the project: World Vision standard logframe, M&E plan with defined indicators, M&E calendar, Indicator tracking table (ITT), Detailed implementation plan (DIP), field level data collection tools, mobile data collection tools, and databases for collection, consolidation and reporting.

  • Ensure partners are trained on the M&E and reporting requirements, and core humanitarian standards.

  • Ensure WV’s frontline and technical staff are knowledgeable on technical aspects related to M&E, tools and quality standards and are able to comply.

  • When baselines are run by external parties (external to WV), develop ToR according to WV quality standards and donor requirements, oversee the entire process and ensure quality of all deliverables.

  • Ensure all WVT projects (direct & partner implemented) have baselines for outcome level indicators and have used guidance on Do-Assure-Don’t Do (DADDs) for the first phase of the Humanitarian Emergency Response.

  • Ensure project level ITT are updated with accurate data on a monthly basis and key findings are shared with management at the program review meetings.

  • Ensure partner & direct implementation is monitored on a regular basis for quality standards, and humanitarian principles through schedule visits, data quality audits, spot check/verification visits against reports, and reports reviews (as per agreed schedule with donors and partnership).

  • Ensure the effective functioning of the M&E system and that the outputs of this system reach WV management and other stakeholder on an accurate and timely manner.

Project Closeout, Evaluations, & Learning:

  • Ensure Learning events are conducted for direct & partner implemented projects before the closure of the project in order to document learnings and best practice for future programs.

  • Ensure an end-line measurement of the outcome level indicators is conducted to understand the change WV programs contributed to.

  • If required by the donor, ensure to lead / coordinate the end of project evaluation process in alignment with World Vision & Humanitarian standards.

  • When end line evaluations are run by external parties (external to WV), develop ToR according to WV quality standards and donor requirements, oversee the entire process and ensure quality of all deliverables.

  • Where possible act with the MEAL manager to conduct program level Evaluations on a periodic basis, (100% covered by grants).

  • Ensure key findings from the measurement processes (end-lines & evaluations) are shared with World Vision management and external entities as advised by the MEAL manager.

  • Ensure all M&E data, reports, and records are clearly organized archived in a central location for future reference.

Quality Assurance, Coordination, Capacity Building & Management:

  • Ensure WV is well represented in M&E related working groups and forums both at local and national level.

  • All ways ensure World Vision, and Core Humanitarian principles are upheld in all aspects of the M&E function.

  • Ensure clear communication & strong coordination is maintained with the MEAL manager, & the PDQA director (Syria Response).

  • Ensure all M&E staff supervised by this position are guided, mentored and their capacities built in order to deliver high quality outputs.

  • Ensure all relevant WV frontline & technical staff are assisted in strengthening their understanding of M&E concepts & competencies as a part of the M&E system establishment.

  • Ensure partner capacity is built to comply and produce high quality M&E products in-line with WV & donor standards & requirements.

  • Ensure management of day-to-day M&E tasks are completed with appropriate resources, proper planning and to the highest standard required.

  • Support other tasks as required by the MEAL Manager, PDQA director (Syria Response) and the response manager.

  • Learns to use professional concepts and company policies and procedures to make decisions and solve problems. Works on assignments and problems that are somewhat complex in nature. Decisions are guided by standard practices and

  • procedures (rather than instructions). Solutions are found by analyzing situations or data from which answers can be readily obtained. Plans and organizes work in the best sequence to meet different situations or changing priorities.


  • Bachelor’s degree or equivalent experience.

  • No previous criminal record or convictions.

  • Confirmed employment of the security officer is contingent on him/her passing the HEAT training course within 90 days of employment or approved OCS equivalent.(probation period)

  • At least 5 years experience in a proven security or emergency service field (public, private, and government or NGO sectors in military, security or law enforcement services).

  • Operational experience.

  • Strategic / Managerial experience.

Preferred Skills, Knowledge and Experience:

  • Police/Law Enforcement or military training.

  • Advanced Degree in Security studies.

  • Minimum three (3) years experience working with UN Agency / NGO.

  • Radio and/or satellite phone communications experience, operations and management.

  • Demonstrated experience in designing and delivering training.

  • Demonstrated project management skills and the ability to work effectively under pressure (particularly in a crisis situation).

  • Experience in operating in high security risk environments/ armed conflict situations.

  • Ability to communicate well in English (verbal and written) – particularly in a crisis situation.

  • Ability to communicate well in Arabic and Kurdish (verbal and written) – particularly in a crisis situation.

  • Valid Passport and Driver’s License.

  • First Aid qualified.

  • Computer literate (Word, Excel, PowerPoint).

  • Professional - behave in professional manner at all times and demonstrate ability to represent the organization well at interagency meetings.

  • Demonstrated personal values, attitudes and behaviors that are consistent with World Vision Core Values.

Work Environment/Travel:

  • This position requires regular travel between North East Syria (NES) Amuda office and programming areas.

  • International travel may also be required.

  • Non-standard work hours due to the nature of the security occurrences – may be asked outside of normal office hours.