Purpose of the position:
This position is responsible for the coordination of key World Vision Tanzania (WVT) People & Culture (P&C) operations and systems specifically focusing on recruitment, performance management, staff development, staff benefits, compensation/payroll administration, HRIS/Our People Administration, WVT P&C Division performance reporting and analysis, staff relations and general WVT P&C/HR administration in alignment with WV mission, vision, Core Values and WVT National Office Strategy. The P&C Specialist – Business Partner is an integral part of the WVT P&C team supporting in the implementation P&C strategic, technical and administrative support, while facilitating teamwork that will enhance efficient and effective service delivery necessary to maintain a healthy WVT P&C environment.
Business Partnering on P&C process and systems
Acts as a single point of the contact for the employees and managers for the designated departments
Proactively supports the delivery of HR Processes in each Department
Manage change management projects cross-functionally
Builds a strong business relationship with the internal client
Actively support line managers to identify gaps, proposes and implement changes necessary to lover risks
Facilitate the management team to bring best solutions for employees
Implement talent management initiatives and succession plans for key talents and key job positions
Periodic review of the organizational structures with line managers and proposes changes
People & Culture Analysis and Reporting
Provide and ensure quality and timely submission of the P&C monthly report by 25th of the month as agreed based on the P&C Division dashboards and the WVI P&C LEADER scorecard
Support in monitoring the P&C Division budget utilization on quarterly basis.
WVT Staffing Solution : (Recruitment, Orientation and Onboarding)
P&C Business Partnering with WVT hiring managers to assess and observe the WVT P&C Division recruitment compliance, orientation and onboarding services
Develop and monitor the WVT workforce plans and recruitment plans to ensure timely implementation in accordance to WV P&C standards, P&C LEADER score card and WVT budgets
Provide technical support and/or coordination support in recruitment, orientations and onboarding operations with WVT P&C recruiters and respective hiring managers. These includes facilitating the orientation process of new staff and ensure that P&C core documents are signed and filed (i.e. Police Background checks, Disclosure form/conflict of interest, Child protection, Employee Code of conduct, Core values, mission, vision & employee manual.)
Participate in staff interviews sessions when required and also provide guidance to the interview panel members or WVT P&C recruiters on the required compliance of WV recruitment standards of integrity and transparency.
Participate in the project proposal development process when required with the P&C Specialist Grants to capture staffing needs for recruitment planning and early warning recruitments.
Regularly review, audit and improve interview reports/minutes and interview assessment tests tools and documentation used for WVT recruitment processes.
Provide support to line managers on Capacity Building initiatives
Participate in the Departmental Training Needs Assessment
Resource person in disseminating P&C policies and procedures
Support the performance agreement and appraisal process within the Departments
Training line managers on HR standards, policies, legal implications of decisions and general leadership skills
Training line managers and staff on performance management and coaching
Staff Relations and Staff Engagement
Support the P&C staff wellbeing initiatives and Staff engagement surveys as well as carry out regular HR field visits to help address national hired staff concerns that may need attention.
Coordinate with Regional People and Culture officers in carrying out HR wellbeing surveys
Educating staff on organizational initiatives for their welfare and safety at work
Participate and be available to the quarterly meetings in other Departments for P&C initiatives
Monitor the setting of performance agreements and the periodic performance appraisal for staff at National Office and regions
Promote performance culture in world vision
Facilitate development of performance agreement for all staff
Consolidate performance management information for use in decision-making
Management of performance feedback to employee.
Qualifications: Education/Knowledge/Technical Skills and Experience
The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
Minimum Qualification required: Degree in Human Resources, Public Administration or related field Human Resource Management.
Experience: 3yrs in Human Resource Management
Preferred: 3 – 4 years Human Resource Management experience in a large International NGO
Technical Skills & Abilities:
Good knowledge of normal organizational policies, Tanzania labor law and legal requirements
Good skills in conflict resolution/problem solving, teamwork, crisis management, training facilitation and coaching.
Good interpersonal skills and effective communication skills
Good understanding of World Vision operations
Ability to maintain effective working relationships with staff and partners at all levels
Excellent interpersonal and coaching skills.
Ability to work with various departments and foster teamwork.
Ability to work independently with minimal supervision.
Skills in database management and record keeping.
Ability to maintain the highly confidential nature of human resources work
Ability to exhibit an exemplary lifestyle as interpreted in the specific local context.
Proven candidate sourcing and relationship building skills.
Experience in working in a multi- cultural environment. Experience in a hardship context will be an added advantage.
High level of commitment and working with minimal supervision.
Commitment to World Vision objectives and ministry, mission statement and core values
Able to manage multiple priorities in cross-cultural teams and prioritize under pressure
Able to respond to deadlines.
Well-organized in work and filing systems.
Integrity and strong interpersonal skills.
Customer Service orientation.
Fluency in English (written and verbal skills).
Strong computer skills (MS Word and MS PowerPoint), with solid proficiency in managing databases and MS Excel.
Able to work under pressure in cross-cultural environment.
Excellent communication skills, both verbal and written, especially by phone and e-mail.
Ability to work well within a team and to build and promote team spirit.
Comfortable interacting with people from various cultures and levels within the organization
Working Environment / Conditions:
Work environment: Office-based some travel to WVT field offices
Travel: 10% Domestic/international travel is required.
On call: 20%