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People and Culture Manager

International Role - No - Only National applicants will be considered.
1-2 Years

Purpose of the position:

Provide P&C (People and Culture) strategic, technical and administrative support, while facilitating teamwork that will enhance efficient and effective service delivery necessary to maintain a healthy People & culture environment in World Vision Tanzania (WVT) Field Offices and to all stakeholders

Major Responsibilities:

  1. Design and roll out of Global and Regional P&C initiatives in WVT

  • GAM and P&C collaborative initiatives design and rollout

  • Roll out and maintain Succession and Talent management plans and execution

  • Blended learning sensitization within the WVT staff community

  • Organization Capacity Plan (OCP) and program Capacity and Performance Review (PCPR) integration within WVT

  • People and Culture implications of Global and Regional Change initiatives,

  • GTRN and P&C collaboration

  • Effective management of Our People system

  • Our Voice execution, analysis and follow- up

2.Function as a Strategic Partner with NO Department teams

  • Work as first level consultant with line managers and their leadership teams to identify strategic people needs

  • Act as a thought partner with line managers to improve people-related priorities in WVT

  • Coach WVT P&C Business Partners on HR and people management practice as the need arises

  • Provides assistance and guidance to P&C executives on a broad range of human resource policies, programs, and practices.

  • Ensure a business partnering role to Directors and Managers in providing technical advice on optimizing staffing plans & projects

  • Maintain current understanding of the client’s department, strategy, people- related issues by becoming valuable member of client's leadership team

  • Provide support to P&C Director to develop P&C strategies which support the EAR P&C strategy and is aligned with the P&C LEADER framework, and allows forecasting of people and culture

  • Assist development and roll out of programs and tools to support career development, leadership development, succession planning and retention of high potential staff

3.Become an Employee Champion acting as a first point of contact and intermediary for P&C Director in assigned business units

  • Act as a thought partner to line managers to maintain a positive employee-employer relationship and promote a high level of employee commitment and motivation

  • Support P&C Director in the roll-out of annual employee engagement surveys, analysis and development and implementation of engagement action plans

  • Support annual benchmark reviews of salary and benefits for national staff to ensure a competitive market position and champion the roll-out of new benefit schemes

  • Provide leadership, guidance, counseling, and training to managers on employee relations issues and the Employee Relations protocol

  • Assist managers with issues related to interviewing, hiring, terminations, promotions, performance review, harassment and other HR topics in line with policies as the need arises.

4.Act as a Change Agent working to

  • Collaborate with line managers to design organizational structures, job roles, and talent management processes to drive organizational strategy, promote accountability, learning and innovation within the organization

  • Facilitate a culture of accountability and facilitate the roll-out of a strategically aligned performance management system

  • Facilitate promoting a customer service culture, professionalism and accountability within the P&C team

  • Advise P&C Director on the need for development and ongoing changes of the WVT people plan

  • Actively partner with leaders and work with them to collaboratively identify practice improvement

  • Identify and support relevant development opportunities for P&C staff.

5.Act as a Functional Expert who works to

  • Maintain current understanding of all WVT departments, strategy, people related issues by becoming a valuable contributor to National Office SMT leadership team

  • Provide strategic guidance to the P&C team on systems, policies & procedures

  • Provide technical guidance in the review, contextualization and roll-out of Global & Regional People & Culture policies

  • Apply rigorous project management techniques to planning and implementing cross-functional HR initiatives that support current and future business strategies

  • Communicates regularly with the P&C staff to exchange information and provide ongoing support and problem resolution

6.P&C Networking

  • Networking with other line managers, HR associations and related institutions or HR staff in other International NGOs or organizations in the Cluster/Field offices as well as encouraging P&C team to do the same


  • Ensure quality and timely submission of the P&C monthly report for Project hired staff (by 25th of the month) which also links to the P&C performance indicators and agreed dashboards

  • Ensure reporting of P&C budget utilization for the existing FY at the end of each quarter for decision making and planning in the next quarter

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

Minimum Qualification required:

  • Minimum Qualification required: Degree in Human Resources, Public Administration, MBA, or related field Human Resources, MPA HRM (Public Administration)

  • Experience: 5 years in Human Resource Management

  • Preferred: At least 3 years of managerial experience in an international organization

Technical Skills & Abilities:

  • Good knowledge of normal organizational policies, Tanzania labor law and legal requirements

  • Good skills in conflict resolution/problem solving, teamwork, crisis management, training facilitation and coaching.

  • Effective communication skills

  • Good understanding of World Vision operations

  • Ability to maintain effective working relationships with staff and partners at all levels

  • Excellent interpersonal and coaching skills.

  • Ability to work with various departments and foster teamwork

  • Skills in database management and record keeping

  • Ability to maintain the highly confidential nature of human resources work

  • Ability to exhibit an exemplary lifestyle as interpreted in the specific local context

  • Proven candidate sourcing and relationship building skills

  • Experience in working in a multi- cultural environment. Experience in a hardship context will be an added advantage

  • High level of commitment and working with minimal supervision

  • Commitment to World Vision objectives and ministry, mission statement and core values

  • Able to manage multiple priorities in cross-cultural teams and prioritize under pressure

  • Able to respond to deadlines

  • Integrity and strong interpersonal skills

  • Customer Service orientation

  • Strong computer skills (MS Word and MS PowerPoint), with solid proficiency in managing databases and MS Excel

  • Ability to work well within a team and to build and promote team spirit

Working Environment / Conditions:

  • Work environment: Office-based with frequent travel to the field

  • Travel: 10% Domestic/international travel is required.

  • On call:10%