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Guest Liaison Officer

International Role - No - Only National applicants will be considered.
1-2 Years

Position: Guest Liaison Officer

Report to: Senior Programmes Director

Location: Kampala - National Office

Purpose of the position:

Manage the NO strategic partnership with Support Office major donors, sponsors and supporters and including World Vision Korea major visit (including filming, churches, major donors) by providing timely and accurate reporting and updates on programming to meet ministry priorities and mutual transformation to achieve child wellbeing.

Promote deeper engagements with (potential) supporters and higher fundraising opportunities, especially through filming.

Key Outputs/Responsibilities.

Guest’s relations and coordination

  • Ensure guests comply with WV Uganda guest relations guidelines, policies and procedures

  • Develop a task schedule and master calendar for all key operations or activities to be carried out by all WV Korea visitors.

  • Coordinate and plan logistics needs for all visitors to World Vision Uganda.

  • Coordinate with SOs to host donor, sponsor trips in WV Uganda by mobilizing key stakeholders and carrying out AP pre-visit before donors come.

  • Manage and coordinate SOs donors, sponsors and church partners’ field visits, to ensure positive and predictable trip experiences.

  • Ensure that tickets for WV Uganda visitors are bought or re-confirmed on time and flight arrangements are made as per schedule

  • Develop a profile/ Brochure on WV Uganda‘s visitors (Maintain a visitor’s profile Book which should be signed by them before living the country)

  • Provide visitors with WV Uganda operational and country profile, child protection forms and security brief upon arrival or during their stay in the country as the case may be.

  • Provide training of NO and AP staff in donor relations to build capacity of NO and AP staff to ensure that donor expectations are met.

Supporting filming visit and post-filming follow up

  • Ensure government film licenses and necessary permits for media and marketing visits are obtained prior to the visit

  • Take responsibility to coordinate with field staffs to identify and document child case stories for filming and submit to WV Korea

  • Support all WV Korea filming visits as necessary

  • Conduct post-filming support – work with field staffs to draft a proposal on support for filmed child/family

  • Follow-up with the support to the filmed child/family and submit final report to WV Korea

  • Keep track of filmed child cases, in case of any sponsors queries after the video is aired


  • Upon (urgent) request, support taking videos/photos of major PNS projects funded by WVK

  • Any other duties as assigned by the Supervisor or his or her designee

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Bachelor degree required with preference in communications, community development, or related field of study required

  • Understanding of transformational development and ability to translate technical language into language that is easily understandable by donors – required

  • Excellent communication and public relations skills with strong English language capability (written and oral) and ability to clearly communicate complex ideas and principles required

  • Skilled in personal computing, email and general office productivity software (e.g. Microsoft Office Suite) and other programs for uploading and downloading information

  • Experience hosting or working with US groups of donors or visitors highly preferred

  • Experience with a news agency, marketing organization, NGO or International organization preferred

  • Technical experience with video and still photography preferred

  • High level of cross-cultural interpersonal skill, personal maturity, and proven ability to influence multiple stakeholders preferred

  • Ability to handle multiple responsibilities at the same time preferred

  • Must be available for significant travel time to projects

  • Cross cultural interpersonal skills and experience

  • The position requires ability and willingness to travel domestically and internationally up to 50% of the time. This is mostly domestic travel.