Title: Child Sponsorship Systems Assistant
Location: Oyam District
Reporting to: Program Manager
Purpose of the position:
Provide technical support to Child Sponsorship Operations management in the Cluster so as to ensure efficiency and effectiveness in meeting WVU and WVI standards as well as child wellbeing.
Manage sponsorship systems as per set both technical and business requirements and guidelines.
Carry out timely system maintenance and updates as per NO guidelines
Provide timely feedback on Child Sponsorship systems requested by NO and GC/SOs
Support CSDF, CSDAs and local stakeholders on utilization of both system and initiative forms and gadgets (i.e IDcard scanners)
In a timely manner, enter quality child data and SO communications (queries, GN, mails, child monitoring information into Child Sponsorship systems. (100% data entered for all RCs)
Compile, analyze and give periodical systems and Child Wellbeing reports to the CSDO for the improvement of the Cluster Sponsorship performance and well being of Children especially RCs.
Follow through and ensure the to-do list items resolved critical management actions are performed
Coordinate communication between sponsors and RC for the allocated ADPs
Communicate with Support office in compliance with sponsorship standards
Develop, monitor, and implement the established checks and controls for sponsor information in line with the child sponsorship standards
Monitor and advise the CSDOs on Child Sponsorship communications from Cluster to NO/SOs.
Expeditiously follow up on all Sponsorship communications from NO and SOs to the allocated ADPs with the CSDO.
Perform an intermediary role on critical communications between allocated ADPs and NO/SOs.
Ensure that Videos and photos being sent to NO, SOs/GC have consent of forms signed by guardian.
Through periodical sampling, provide formal feedback to CSDO on the status of allocated ADPs in terms of Child Protection. These include but not limited to RC Validation, cluster (Child Files) and consent form compliancy in line with Child Protection standard.
Qualifications: Education/Knowledge/Technical Skills and Experience
A University Degree information Technology, Computer Science
Certification and knowledge in data base management, A+, MCDST, ECDL, MCSE, CCNA are added advantage
At least three years of experience in managing sponsorship data or highly confidential data