World Vision International

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Donor Liason Officer

Job Description

Title: Donor Liason Officer

Location: Kampala District

Reporting to: Communications and Development Coordinator

Purpose of the position:

Lead the National Office servicing of WVUS Mega and Major Donors who primarily support major fundraising campaigns. The position will collaborate with appropriate WVUS Departments and the appropriate NO Departments to facilitate and document mega and major donor experience and stories

The expected results will be increased financial support of NO programs; increased awareness of, and advocacy for the National Office programs and strategy by WVUS Mega and Major donors; as well as mutual transformation (donors and beneficiaries, as well as WVUS and NO staff)./

Major responsibilities;

Keeping the WVUS Promise to Donors

  • Research, plan and provide high quality deliverables that demonstrate program impact at the individual beneficiary level (such as beneficiary impact stories, photos and video footage) for projects funded by WVUS mega and major donors.

  • Ensure proper understanding of the story and resource objectives by aligning with WVUS

  • Meet, plan and collaborate with NO program staff to identify effective impact ideas and recommendations (Sector Leads; ADPs; Operations; Sponsorship; Finance; Supply Chain; Guest Relations)

  • Visit multiple ADPs to meet staff and beneficiaries, research and interview beneficiaries, for impact stories, videos, and pre-vision trip planning.

  • Prepare appropriate and strategic approaches to resource gathering.

  • Deliver for the “Mega and Major Donor Campaigns” which are unique and different than other similar categories of deliverables requested by other WVUS departments

Hosting Major Donors visiting the NO on Vision Trips.

  • Establish full support of all relevant NO departments (including ND, Senior Leadership, Program and Sector staff, Sponsorship, Operations and Guest Relations) to ensure the success of US donor Vision Trips.

  • Ensure understanding of the WVUS fundraising staff objectives for trip, and plan strategically with WVUS and the NO to reach these objectives. At a minimum this will involve:

  • Holding debriefs with the WVUS trip host (fund raiser) and the Vision Trip participants on a daily basis

  • Ensure WVUS Mega and Major donors to specific fundraising campaigns receive optimal service from all necessary NO departments, which may including the National Director, Senior Leadership Team, Sector Leaders, ADP Managers, Operations, Sponsorship, Communications, Finance and others.

  • Build capacity of ADP staff to understand Donor Relations and mentor them to learn how to collect information and write effective impact stories

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Bachelor degree required with preference in communications, community development, or

  • related field of study required

  • Understanding of transformational development and ability to translate technical language into language that is easily understandable by donors

  • Excellent communication and public relations skills with strong English language capability (written and oral) and ability to clearly communicate complex ideas and principles

  • Experience with personal computing, email and general office productivity software

  • Experience hosting or working with US groups of donors or visitors highly preferred

  • Experience with non-government organization preferred

  • English writing experience with a news agency, marketing organization, NGO or International

  • organization

  • Technical experience with video and still photography

  • High level of cross-cultural interpersonal skill, personal maturity, and proven ability to influence

  • multiple stakeholders