World Vision International

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Child Sponsorship Systems Assistant

Job Description

Position: Child Sponsorship Systems Assistant

Report to: Program Manager

Location: Rakai Kooki Cluster and Busia Cluster

Purpose of the position:

Provide technical support to Child Sponsorship Operations management in the Cluster so as to ensure efficiency and effectiveness in meeting WVU and WVI standards as well as child wellbeing.

Major Responsibilities:

Child Sponsorship Systems

  • Manage sponsorship systems as per set both technical and business requirements and guidelines.

  • Carry out timely system maintenance and updates as per NO guidelines

  • Provide timely feedback on Child Sponsorship systems requested by NO and GC/SOs

  • Support CSDF, CSDAs and local stakeholders on utilization of both system and initiative forms and gadgets (i.e IDcard scanners)

Child Sponsorship operations

  • In a timely manner, enter quality child data and SO communications (queries, GN, mails, child monitoring information into Child Sponsorship systems. (100% data entered for all RCs)

  • Compile, analyze and give periodical systems and Child Wellbeing reports to the CSDO for the improvement of the Cluster Sponsorship performance and well being of Children especially RCs.

  • Follow through and ensure the to-do list items resolved critical management actions are performed

Communication and Sponsor Relations in the Cluster

  • Coordinate communication between sponsors and RC for the allocated ADPs

  • Communicate with Support office in compliance with sponsorship standards

  • Develop, monitor, and implement the established checks and controls for sponsor information in line with the child sponsorship standards

  • Monitor and advise the CSDOs on Child Sponsorship communications from Cluster to NO/SOs.

  • Expeditiously follow up on all Sponsorship communications from NO and SOs to the allocated ADPs with the CSDO.

  • Perform an intermediary role on critical communications between allocated ADPs and NO/SOs.

Child protection

  • Ensure that Videos and photos being sent to National Office in Kampala, Support Offices/Global Center have consent of forms signed by guardian.

  • Through periodical sampling, provide formal feedback to CSDO on the status of allocated Area Development Programs in terms of Child Protection. These include but not limited to Registered Child Validation, cluster (Child Files) and consent form compliancy in line with Child Protection standard.

Qualifications: Education/Knowledge/Technical Skills and Experience

  • A University Degree in information Technology, Computer Science

  • Certification and knowledge in data base management, A+, MCDST, ECDL, MCSE, CCNA are added advantage

  • Experience in handling sponsorship data/information desired

  • Person of high tengrity.

This is a National Position. Only Ugandan Nationals are encouraged to apply