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People and Culture Business Partner - Western Region


Position: People and Culture Business Partner - Western Region

Report to: People and Culture Manager

Location: National Office, Kampala.

Purpose of the position:

The P&C Business Partner supports line managers align human Resources practices and systems with business objectives and deliver value added service to management and employees in designated clusters/region/division.

Key Outputs/Responsibilities.

Strategic Partner: Develops and implements Human Resource solutions to business problems

  • Contribute to the strategy of designated clusters/region/division by providing technical guidance to Managers to identify, prioritize, and build organizational capabilities, behaviors, structures, and processes

  • Consult with line management and provide P&C guidance appropriately

  • Develop and regularly adjust P&C strategies and initiatives to respond to specific needs of the designated Clusters/region/division

  • Develop and implement initiatives for identifying and developing next generation of leaders within designated clusters/region/division.

  • Analyze trends and metrics in partnership with P&C team to develop solutions, programs and policies.

  • Support line managers in forecasting and planning their talent/workforce pipeline requirements in line with cluster/regional strategy.

  • Identify and work with partners to develop appropriate P&C solutions aligned to specific needs of the designated cluster/region/division

Operations Management: Measures and monitors existing HR policies and procedures

  • Maintain in depth knowledge of legal, National and partnership requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.

  • Provide HR Policy guidance and interpretation to line management and build the capacity of line management to understand and implement organizational policies and procedures

  • Communicate and support development of mechanisms that facilitate adoption of organizational culture and values by employees

  • Provide day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions).

  • Support line managers identify business needs and develop staff competences to meet identified business needs.

  • Identify and drive the sharing of best practices across functions and units to facilitate continuous improvement

  • Coordinate specific projects as determined in the annual P&C operational plan and contribute to functional and cross-functional initiatives.

Employee engagement: Supports creation of solutions to drive employee commitment and contribution.

  • Works closely with line management and employees to improve work relationships, increase productivity and retention

  • Work with line management to initiate and implement projects towards improving employee engagement as a driver for organization performance

  • Drive Our Voice survey action plans in designated area to improve employee wellbeing and engagement

  • Support line management to manage and resolve complex employee relations issues.

Change Management

  • Build capability of employees and managers to respond to and manage organizational changes

  • Support line managers to review processes and systems and initiate changes to improve work effectiveness.

  • Support managers implement, track and assess ongoing changes. (change portfolio management)

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Degree in human resources, organizational psychology, business administration or any related field

  • At least 5 years generalist and broad HR experience years in a large and busy environment

  • Knowledge of Ugandan labour laws and legal requirements

  • Substantial business acumen with clear, comprehensive understanding of the link between talent and other HR initiatives and organizational strategy,

  • Ability to effectively envision, develop, and implement new strategies to address competitive, complex business issues.

  • Ability to collect and synthesize data and develop recommendations based on this

  • Customer service orientation

  • Well-developed interpersonal and communication skills

  • Good skills in conflict resolution/problem solving, teamwork, crisis management, training facilitation and coaching.