World Vision International

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People & Culture (HR) Business Partner West Nile Region

Job Description

Position: People and Culture (HR) Business Partner

Report to: Response Manager and People & Culture Manager

Location: Yumbe District

Purpose of the Position:

The People & Culture Business Partner supports line managers in West Nile align HR practices and systems with business objectives and deliver value added service to management and employees in West Nile region.

Major Responsibilities:

Strategic Partner: Develops and implements Human Resource solutions to business problems

  • Contribute to the strategy of West Nile program by providing technical guidance to Managers to identify, prioritize, and build organizational capabilities, behaviors, structures, and processes

  • Consult with line management and provide P&C (HR) guidance appropriately

  • Develop and regularly adjust P&C (HR) strategies and initiatives to respond to specific needs of West Nile Region

  • Develop and implement initiatives for identifying and developing next generation of leaders within West Nile Region.

  • Analyze trends and metrics in partnership with P&C team to develop solutions, programs and policies for West Nile.

  • Support line managers in forecasting and planning their talent/workforce pipeline requirements in line with West Nile Programs strategy.

  • Identify and work with partners to develop appropriate P&C solutions aligned to specific needs of the region

Operations Management: Measures and monitors existing HR policies and procedures

  • Maintain in depth knowledge of legal, Refugees, National and partnership requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.

  • Provide HR Policy guidance and interpretation to line management and build the capacity of line management to understand and implement organizational policies and procedures

  • Communicate and support development of mechanisms that facilitate adoption of organizational culture and values by employees

  • Provide day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions).

  • Support line managers identify business needs and develop staff competences to meet identified business needs.

  • Identify and drive the sharing of best practices across functions and units to facilitate continuous improvement

  • Coordinate specific projects as determined in the annual P&C operational plan and contribute to functional and cross-functional initiatives.

Employee engagement: Supports creation of solutions to drive employee commitment and contribution.

  • Works closely with line management and employees to improve work relationships, increase productivity and retention

  • Work with line management to initiate and implement projects towards improving employee engagement as a driver for organization performance

  • Drive Our Voice survey action plans in designated area to improve employee wellbeing and engagement

  • Support line management to manage and resolve complex employee relations issues.

Change Management

  • Build capability of employees and managers to respond to and manage organizational changes

  • Support line managers to review processes and systems and initiate changes to improve work effectiveness.

  • Support managers implement, track and assess ongoing changes. (change portfolio management)

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Degree in Human Resources Management, Organisational Psychology or Social Sciences/ or humanities with a post Graduate qualification in Human Resource Management, Business Management, Organizational Development.

  • At least 5 years generalist and broad HR experience years in large International NGO, two years of which must be in a busy and large scale emergence Response context.

  • Knowledge of Ugandan labour laws and refugee instruments is desirable

  • Substantial business acumen with clear, comprehensive understanding of the link between talent and other HR initiatives and organizational strategy,

  • Ability to effectively envision, develop, and implement new strategies to address competitive, complex business issues.

  • Ability to collect and synthesize data and develop recommendations based on this

  • Customer service orientation

  • Well developed interpersonal and communication skills

  • Good skills in conflict resolution/problem solving, teamwork, crisis management, training facilitation and coaching.