World Vision International

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Response Manager

Job Description

Title: Response Manager

Location: Adjumani District, West Nile

Reporting to: Senior Programs Director

Purpose of the position:

Provide strategic leadership to program design, management, Implementation and coordination of response programs in West Nile to meet humanitarian needs in a timely, efficient and effective manner.

Specific Role

The Response Manager (RM) has a primary responsibility of managing the response from strategy development to implementation and oversight of all aspects of the response. He/she will develop and maintain an efficient, cohesive team, whilst ensuring effective coordination of activities and relationship building with the other agencies, officials, beneficiaries, donors and all areas of the partnership

Major Responsibilities:


  • Establish a human resource development plan, and manage staff development /growth in order to build a cadre of high performing staff.

  • Provide leadership to the response team to ensure relief program implementation in a coordinated and effective manner.

  • Ensure that relief programs are in alignment with government relief and recovery plans, and where appropriate, relief programming is contributing to the formulation and implementation of those plans.

  • Provide overall strategic management to the Cat III response for South Sudan In conjunction with the National Security Officer, ensure that appropriate security measures are in place and undertaken during the response.

  • Advise the Senior Leadership Team on strategic directions of the emergency response

Program Management

  • Lead the development and review of the annual operation plans and budgets of projects and programs, in line with Donor, Global Office, and National Office Guidelines

  • Support and Monitor implementation of projects/programs to make sure they are being managed and implemented in a manner that will result in achievement of goals within set timeframe and allocated resources.

  • Participate in, and provide leadership to the relief team in assessments, planning and implementation of emergency preparedness, relief and recovery activities.

  • Ensure that all emergency relief responses have clear exit or transition strategies established well in advance of the completion of those responses, and oversee the implementation of those exits or transitions to longer-term development programming.

  • Ensure child protection in program areas is in line with partnership and national office child protection policies, guidelines, and protocols

  • Ensure sufficient, timely and accurate flow of management and operational information and reports, both internally within WVU and with Support Offices and Donors in accordance with the set communication protocols

Monitoring & Evaluation

  • Establish and M&E system for the program

  • Ensure project design, M&E plans and monitoring and evaluation processes for projects/programs are undertaken

  • Undertake Research and documentation for to demonstrate program effectiveness and resource mobilisation.

Programme Growth and Sustainability

  • Establish growth plans and sustainability mechanisms for the West Nile Region

  • Lead and guide program design processes for a credible and high quality relief program

  • Establish areas for possible funding opportunities and develop concepts for marketing to potential donors

  • Participate in grant acquisition / resource mobilization activities and proposal writing,

Administration and Logistics

  • Ensure Efficient, Effective and proper management and use of program assets and WVU property

  • Ensure Proper financial management and accountability in line with policy guidelines including:- Budget management, Cash flow management, Financial reviews and reporting

  • Implement audit recommendations and prevent re-occurrence

External Engagements and Advocacy

  • Develop a stakeholder analysis and engagement plan of different stakeholders for West Nile

  • Act as a spokesperson for the Partnership and external stakeholders in collaboration with the Senior Programs Director and National Director (ND).

  • Responsible for the initiation and maintenance of effective working relationships and communication with:

  • World Vision Uganda (WVU) Response Facilitators and sectorial specialists who are stakeholders in relief program systems or activities being implemented, or communities which are the sites of relief programming.

  • Relevant departments and ministries of the Governments especially Office of the Prime Minister and district local governments

  • UN agencies (e.g., UNICEF, WFP, OCHA, FAO, UNDP, UNHCR) and Uganda based international donors and other key humanitarian agencies.

  • Represent World Vision at international and national coordination meetings.

  • Participate and provide contributions to joint agency assessments, task-force teams and workshops as required and in collaboration with the DRR Manager.

  • Government counterparts, partner agencies and communities. Build effective working relationship with partners who represent the community beneficiaries with whom World Vision is working. Negotiate, make agreements and understandings, and establish standards and working agreements. Take precautions to prevent the raising of expectations that cannot be filled.

  • Ensure proper branding and visibility of World Vision Work in West Nile

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Master’s degree in International Relations and related fields or Postgraduate Diploma in Humanitarian Emergency Affairs or any other related field.

  • Experience in management and knowledge of accounting methods and procedures.

  • Clear understanding of the functioning of major UN agencies, international donors and governmental agencies in their respective programs, approaches and standards.

  • Ability to relate and represent WV to these major program partners, in a professional manner.

  • Experience in relief and development work using an approach of facilitation and empowering local communities.

  • Ability to work without supervision, and demonstrate initiative and innovation.

  • Proven analytical and problem solving abilities.

  • Requires good interpersonal skills.

  • Good oral and written communication skills in English.

  • Flexible, able to adapt style and management approaches to varied work contexts.

  • Ability to train and supervise a multi-cultural staff.

  • Must be prepared to travel and work in harsh and basic conditions.

  • At least 5 years field experience in a developing country programming context preferably in humanitarian relief and experience working in conflict/war zones with international consortiums.