Position: Child Sponsorship Correspondence Assistant - Oyam/Kole Cluster
Report to: Sponsorship Operations Coordinator
Location: Lira District
Purpose of the position:
To effectively manage World Vision Sponsor Correspondences in accordance to the partnership standards and procedures.
Processing Sponsor Correspondences
Receive, sort and Register all mails/parcels and cards to and from the ADP/ cluster
Process incoming sponsor correspondences on a daily basis as per the partnership standards ( Removal and disposal of addresses, threatening items ,child protection or any other threats in accordance to the WV partnership standards )
Record and enter into single STEP all the processed correspondences , E letters and cards
Record and dispatch all the processed correspondences to the respective ADPs
Ensure proper security and custody of Correspondences
Record damaged sponsor mails/parcels for reference and return to sender mails
Ensure proper disposal of removed Sponsor Addresses , threatening items and other child protection materials from mails and parcels
Monitor and track compliance with Sponsorship standards on sponsor mails.
Record and submit all special gifts in the CCF and ensure any Money Orders and cheques enclosed are submitted to CSSA
Receive .truck and acknowledge all delivered correspondences / items (mails, parcels and Cards) from Post Office or World Vision
Handle postage processes of all correspondences
Process and Prepare payments for Postage and courier services
Ensure mail processing activities adhere to child protection standards and report any diversion
Systematically do a child protection quality check of all correspondences ( to ensure that correspondences materials will affect the holistic growth and development of children )
Prepare and submit a Single STEP monthly Correspondence report to CSSA
Share weekly updates on Correspondence status per ADP
Qualifications: Education/Knowledge/Technical Skills and Experience
Must have; a Degree in Business/statistics/IT or related field from a recognized university.
Qualifications in networking, information systems, and databases will be an added advantage.
Critical thinking/questioning, self drive and innovative
Proven IT knowledge, skill and experience in database management.
Must be a team player and team builder.
Must be a committed Christian.
Ability and willingness to work for longer hours, when the situation so demands.
Must have good interpersonal and communication skills.
Be able work under minimum supervision