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Child Sponsorship Correspondence Assistant - Oyam/Kole Cluster

11824-08N26093
Lira
30-Oct-18
International Role - No - Only National applicants will be considered.
1-2 Years

Position: Child Sponsorship Correspondence Assistant - Oyam/Kole Cluster

Report to: Sponsorship Operations Coordinator

Location: Lira District

Purpose of the position:

To effectively manage World Vision Sponsor Correspondences in accordance to the partnership standards and procedures.

Key Outputs/Responsibilities.

Processing Sponsor Correspondences

  • Receive, sort and Register all mails/parcels and cards to and from the ADP/ cluster

  • Process incoming sponsor correspondences on a daily basis as per the partnership standards ( Removal and disposal of addresses, threatening items ,child protection or any other threats in accordance to the WV partnership standards )

  • Record and enter into single STEP all the processed correspondences , E letters and cards

  • Record and dispatch all the processed correspondences to the respective ADPs

  • Ensure proper security and custody of Correspondences

Correspondence Accountability

  • Record damaged sponsor mails/parcels for reference and return to sender mails

  • Ensure proper disposal of removed Sponsor Addresses , threatening items and other child protection materials from mails and parcels

  • Monitor and track compliance with Sponsorship standards on sponsor mails.

  • Record and submit all special gifts in the CCF and ensure any Money Orders and cheques enclosed are submitted to CSSA

Courier Management

  • Receive .truck and acknowledge all delivered correspondences / items (mails, parcels and Cards) from Post Office or World Vision

  • Handle postage processes of all correspondences

  • Process and Prepare payments for Postage and courier services

Child Protection

  • Ensure mail processing activities adhere to child protection standards and report any diversion

  • Systematically do a child protection quality check of all correspondences ( to ensure that correspondences materials will affect the holistic growth and development of children )

Reporting

  • Prepare and submit a Single STEP monthly Correspondence report to CSSA

  • Share weekly updates on Correspondence status per ADP

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Must have; a Degree in Business/statistics/IT or related field from a recognized university.

  • Qualifications in networking, information systems, and databases will be an added advantage.

  • Critical thinking/questioning, self drive and innovative

  • Proven IT knowledge, skill and experience in database management.

  • Must be a team player and team builder.

  • Must be a committed Christian.

  • Ability and willingness to work for longer hours, when the situation so demands.

  • Must have good interpersonal and communication skills.

  • Be able work under minimum supervision