Position: Child Sponsorship Correspondence Assistant
Report to: Child Sponsorship Operations Coordinator
Location: National Office, Kampala
Purpose of the position:
To effectively manage Child Sponsorship Correspondences at the National Office
Processing Sponsor Correspondences
Process incoming sponsor correspondences to children on a daily basis before dispatch to ADPs within the approved procedures (Softcopy Batch sheets sent to ADPs in time)
Sort, record World Vision staff mails enclosed in sponsor mails and submit to Office Assistants for distribution.
Provide to National Office, and ADP/Cluster synthesised and analysed daily and weekly tracking reports on sponsor mails and parcels.
Ensure accountability for children’s gift items by the Regions by recording and submitting Money Orders and cheques enclosed to Child Sponsorship Operations Coordinator
Monitor and track compliance with Sponsorship standards on sponsor mails.
Analyse ADPs stepwise correspondence reports and share an analysis of their adherence to correspondence standards and business procedures with CSOC
Keep documentation of damaged sponsor mails/parcels and return to sender mails for reference and trend analysis purposes.
Entry on correspondence records in step database
Enter Sponsor mails records into Single STEP in time
Ensure the security of Sponsor addresses during mail processing activities.
Systematically do a child protection quality check for all correspondences to ensure that correspondence materials and contents do not negatively affect the holistic growth and development of children
Prepare and submit to Child Sponsorship Operations Coordinator, timely monthly synthesized and analysed Child Sponsorship Correspondences reports
Qualifications: Education/Knowledge/Technical Skills and Experience
Must have; a Diploma in business/statistics/IT or related field from a recognized university.
Qualifications in networking, information systems, and databases will be an added advantage.
Critical thinking/questioning, self-drive and innovative
Proven IT knowledge, skill and experience in database management.
Must be a team player and team builder.
Must be a committed Christian.
Ability and willingness to work for longer hours, when the situation so demands.
Must have good interpersonal and communication skills.
Be able work under minimum supervision