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Child Sponsorship Correspondence Assistant


Position: Child Sponsorship Correspondence Assistant

Report to: Child Sponsorship Operations Coordinator

Location: National Office, Kampala

Purpose of the position:

To effectively manage Child Sponsorship Correspondences at the National Office

Key Outputs/Responsibilities

Processing Sponsor Correspondences

  • Process incoming sponsor correspondences to children on a daily basis before dispatch to ADPs within the approved procedures (Softcopy Batch sheets sent to ADPs in time)

  • Sort, record World Vision staff mails enclosed in sponsor mails and submit to Office Assistants for distribution.

  • Provide to National Office, and ADP/Cluster synthesised and analysed daily and weekly tracking reports on sponsor mails and parcels.

Correspondence Accountability

  • Ensure accountability for children’s gift items by the Regions by recording and submitting Money Orders and cheques enclosed to Child Sponsorship Operations Coordinator

  • Monitor and track compliance with Sponsorship standards on sponsor mails.

  • Analyse ADPs stepwise correspondence reports and share an analysis of their adherence to correspondence standards and business procedures with CSOC

  • Keep documentation of damaged sponsor mails/parcels and return to sender mails for reference and trend analysis purposes.

Entry on correspondence records in step database

  • Enter Sponsor mails records into Single STEP in time

Child Protection

  • Ensure the security of Sponsor addresses during mail processing activities.

  • Systematically do a child protection quality check for all correspondences to ensure that correspondence materials and contents do not negatively affect the holistic growth and development of children


  • Prepare and submit to Child Sponsorship Operations Coordinator, timely monthly synthesized and analysed Child Sponsorship Correspondences reports

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Must have; a Diploma in business/statistics/IT or related field from a recognized university.

  • Qualifications in networking, information systems, and databases will be an added advantage.

  • Critical thinking/questioning, self-drive and innovative

  • Proven IT knowledge, skill and experience in database management.

  • Must be a team player and team builder.

  • Must be a committed Christian.

  • Ability and willingness to work for longer hours, when the situation so demands.

  • Must have good interpersonal and communication skills.

  • Be able work under minimum supervision