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Registration Assistant - West Nile (Ocea Reception Center)

12129-10N30011
Arua
07-Dec-18
International Role - No - Only National applicants will be considered.
1-2 Years

Position: Registration Assistant

Report to: Information and community Mobiliser

Location: West Nile (Ocea Reception Center - Arua District)

Purpose of the position:

Registration Assistants are members of Reception Center Management Team who work hand in hand with UNHCR and OPM litigation team under the supervision of Information and Community Mobilisers. The main tasks in his/her job is to bridge communication gape during registration through translation and promote daily activities of the reception center. Under the supervision of the information and community mobilisers registration assistance ensures that reception center meets the minimum standard of operation.

Major Responsibilities:

  • Translate information to Persons of Concerns PoCs in the language they understand most and translate information from the PoCs to the registration officers.

  • Ensure Persons of Concerns (PoCs) are settled in orderly way to ensure smooth running of the registration processes; where necessary support crowd control at the reception centers.

  • Under directive of the information and community mobilisers, participate in the day to day running of the reception center activities to ensure compliance with the minimum operating standard.

  • Compile weekly monthly and quarterly reports in accordance to WV reporting procedures.

  • Ensure confidentiality on information

  • Ensure the privacy of personal information and confidentiality of information provided by the PoC during and after registration.

  • Liaises with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up.

  • Forwards quarries of PoCs to respective parties regarding registration processes and entitlements; where applicable provide relevant information to Pocs regarding registration process and procedures.

  • Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation.

  • Perform other duties as may be assigned from time to time by the supervisor

Key Performance Indicators

  • UNHCR Registration Standard Operating Procedures (SOPs) are implemented in accordance with relevant UNHCR standards and policies.

  • Persons of concern have fair and transparent access to registration procedures

  • Identify persons with specific needs and refer to protection/litigation desk in accordance with the SOPs

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Very Good Knowledge of Bari languages (kakwa, Pojulu, Bari, Kuku etc.), Juba Arabic, Keliko. Knowledge of other commonly spoken languages in South Sudan’s Equatoria Region shall be an added advantage.

  • The Ideal candidate for this position should be minimum of “A” level certificate of education or an equivalent.

  • The Ideal candidate for this position should be minimum of “A” level certificate of education or an equivalent.

  • Additional training in basic principles of International Protection is an added advantage

  • At least one years’ experience in similar role with reputable Organization, UN Agency or the Government

  • Good computer, typing and data entry skills

  • Excellent knowledge of English and local

  • Knowledge of any of the languages spoken by the refugee communities.