Communications Technical Director, COVID-19 Emergency Response

International Role - No - Only National applicants will be considered.
1-2 Years

*Preferred position location: United Kingdom. Other locations to be determined by home country of successful candidate in a jurisdiction (US state or country) where WVI is registered to operate.

*Please submit your CV in English.


To provide communications leadership and coordination to World Vision’s COVID-19 Response (COVER) – the agency’s broadest ever humanitarian response. The position ensures the delivery of top-class communications content, messaging and products to meet the needs of a range of World Vision audiences that include donor, online, media, and humanitarian, as well as staff. The communications director will serve in a leadership position, providing strategic communications advice and support, overseeing communications planning, and engaging with a range of World Vision audience-facing stakeholders to meet their requirements. This is a challenging role that involves working virtually with World Vision

communicators and entities in nearly 100 response and funding country locations.


  • Provide strategic communications leadership, advice and guidance in consultation with global and regional communications leadership to response, field and communications executives.

  • Maintain and deliver on a communications plan for the response which considers geographic and programmatic scope, key public and external grant and technical audiences, fundraising opportunities and internal engagement needs.

  • Review response plans and activities for strategic communications opportunities that will enable World Vision to foster and strengthen partnerships for funding, impact, advocacy and external engagement.

  • Craft communications outputs to meet the demands of World Vision’s Our Promise Phase 2 strategic initiatives, enabling the delivery of sustainable funding from new donor audiences (including faith, high-net worth and millennial), the need for accelerated grant acquisition and in support of World Vision’s global campaign to end violence against children.

  • Map, commission, package and re-purpose image and text content, including the production and dissemination of global and regional sitreps, capacity statements, factsheets, reports, case studies, briefings and milestone reports, to meet reputation and fundraising goals. Coordinate comms network to ensure flow of info, sign-posting resources to maintain a high level of trust and confidence in the response team. Commission and work with designers, consultants or others, as required.

  • Ensure COVER strategic direction, focus and impact are shared with World Vision staff globally via compelling storytelling and updates, working in collaboration with internal comms functions.

  • Manage reputation risk issues in close collaboration with global communications risk team proactively triaging issues as they emerge.

  • Ensure the COVID-19 emergency response page on is updated in alignment with the global sitrep and site content is regularly refreshed to reflect latest stories and updates from around the World Vision Partnership.

  • Provide content, story and media and social media ideas and opportunities and ensure global spokespersons are available and briefed, in collaboration with Global Communications.

  • Represent response communications on leadership, advocacy, editorial team and other groups as needed. Partner with regional communications teams to support.

  • Plan and monitor the use of communications budget for the global response team and measure and monitor the performance of response communications in partnership with other comms functions.


  • Masters in the field of Journalism or public relations or another relevant field or a Bachelor’s Degree with relevant work experience.

  • Strong journalistic skills, ability to facilitate the collection of photo, video, story and social media resources.

  • Ability to work in high-stress and challenging conditions.

  • Demonstrated ability to think strategically, manage to plan and meet deadlines.

  • Proven ability to coordinate with other communications and non-communications functions to deliver effective trust-building communications.

  • Full adherence to World Vision Safeguarding, Code of Conduct and Conflict of Interest policies.

  • Excellent command of English, both written and spoken. Ability to write and edit rapidly is a must.

  • In-depth knowledge of World Vision and its programmes and policies.

  • Cross-cultural sensitivity and ability to analyse and manoeuver in diverse social and political environments.

  • Ability to adapt and succeed in a dynamic and changing work environment.

  • At least ten years of professional experience, including five years or more progressive work experience with international exposure/external engagement on humanitarian emergencies or fragile country contexts.

  • Ability to work as an effective member of a virtual team.

Preferred Skills, Knowledge and Experience:

  • Desktop publishing/basic design and layout (Adobe Premier).

  • Video and photo editing and production in English a plus (with Adobe Photoshop).

  • Preparing monthly and post- emergency response reports.

  • News/feature writing.

  • Social media content production.

  • MS Office 360: Word, Excel, PowerPoint, MS Teams, Microsoft BI.

  • Media relations, networking and interpersonal skills.

  • Purposive branding.

Work Environment/Travel:

  • The position may require the ability and willingness to travel domestically and internationally (up to 15% of the time) if there is a relaxation of COVID-19 restrictions.