PURPOSE OF POSITION:
World Vision has publicly committed to verify it’s disaster management work against the Core Humanitarian Standard - an international standard for quality. In FY 2020, WVI will begin a four year verification process, that involves an external audit of five disaster responses.
The CHS manager will lead the external verification process for WVI. The detailed and highly specialised audit requires a jobholder with extensive CHS experience to oversee the process. The manager must have in-depth knowledge of the evidence required to demonstrate WV’s alignment with more than 60 indicators and co-ordinate the process across multiple field offices. The manager must have excellent experience in external relations to represent WVI with the body that oversees the standard (CHS Alliance), government donors requesting this type of verification, and the external auditing agency (Humanitarian Quality Assurance Initiative). Once the initial verification exercise is complete, the manager will work with the five countries and the DM executive leadership team to implement the recommended improvement plan, which will be applicable to all emergency responses. WVI progress against the improvement plan will be measured in a mid-term exercise. Organisational risk associated with this verification process is very high, with significant implications for reputation and funding, should the process and subsequent improvement plan be deemed unsatisfactory by the external body.
Manage critical external relationships:
Liase with CHS Alliance and HQAI to ensure compliance is met and documentation is complete and accurate.
Work with response team to plan for external verification process. The goal will be to minimize any risk that will prove negative on reputation and funding.
Improvement plan (from year two). Make recommendations from lessons learned, findings found. Ensure external relations are well represented on behalf of WVI by actively seeking out opportunities to work with external agencies in the
implementation of the improvement plan.
Communicate progress and actively troubleshoot challenges.
KNOWLEDGE, SKILLS & ABILITIES:
Has a bachelors degree or equivalent in social sciences or related field.
Detailed knowledge of the content and application of the Core Humanitarian Standard.
Must have in-depth knowledge of emergency program administration and program response.
Must be prepared to travel 25% of the time.
At least five years mid/senior level experience on work in the humanitarian sector with field experience; at least three years focused to enhance quality in emergency situations.
Demonstrated experience working across a complex and large organization to achieve work objectives.
Capacity to analyse and summarize high volume of written material.
Excellent communication skills including facilitation, and influencing.
Preferred Skills, Knowledge and Experience:
Excellent knowledge of WV, how it responds in an emergency and where the key points of influence lie.
Strong cross cultural communication skills and high levels of cultural sensitivity.
Excellent networking and influencing skills.
Experience promoting, establishing and implementing at least two major new initiatives in a large Global NGO.
The position requires ability and willingness to travel domestically and internationally up to 25% of the time.