*Preferred Location: Federal Way, WA or within the U.S. Position location to be determined by home country of successful candidate within a jurisdiction (country or U.S. State) where WVI is registered to operate.
PURPOSE OF POSITION:
The Safeguarding Director leads WVI’s integrated Safeguarding Unit, a team mandated by senior leadership and the WVI Board of Directors to provide global strategic and technical leadership for action across the World Vision Partnership in preventing, reporting and responding to child and adult beneficiary safeguarding risks and incidents. The Director champions WV’s commitment and responsibility to prioritise the safety, recovery needs and wellbeing of any/all child or adult beneficiary abuse victims, while proactively managing critical organizational risks posed by safeguarding gaps and incidents across Field Offices, Support Offices, Regional Offices, and Global Centre locations and teams. The position holder ensures continuous improvement of WV’s best in class child safeguarding policies and practices, while rapidly enhancing implementation and awareness of existing adult beneficiary safeguarding policies and guidelines. Compliance is ensured across all WV offices, people and ministry activities with WVI’s Child Protection Standards and Code of Conduct, while identifying areas of systemic or emerging organisational weaknesses and gaps and directing efforts of multiple GC, SO, FO, and RO leaders and departments to address strategic gaps. The Director proactively addresses these risks in collaboration with key leaders across the Partnership, identifying process improvements that increase efficiency and add value to implementing entities, particularly Field Offices. Using influence, expertise and policy authority, the position holder directs managers across other departments to make urgent changes to address priority gaps. The position holder also assures safeguarding requirements are fully cascaded through to partners, contractors, volunteers, interns, Board members, and visitors, as well as the affiliates of WV partners and contractors.
This role is critical to WVI fulfilling its Board-mandated commitment to be an organization that is safe for the children (Child Safe Organisation) and adult beneficiaries it serves, maximizing our efforts to first do no harm to the children and families we engage with and minister alongside. The Director serves as Partnership’s spiritual, moral and technical authority on safeguarding issues, conducting himself/herself with the highest levels of integrity while making rapid and pragmatic decisions that ensure the best outcome for children and adult beneficiaries. The Director regularly reports on trends, process improvements and emerging risks to the WVI Safeguarding Oversight Group, made up of cross-functional Partnership Leaders and other senior leaders, and leverages the group’s insights and influence to expedite and leads Safeguarding change processes across the organization. Utilising his/her specialized knowledge of the safeguarding and related fields, the director stays abreast of and helps shape external discourse on key safeguarding topics. The Director develops and implements strong communications approaches for WVI Safeguarding initiatives, including customised and confidential annual briefings and effective mobilization of global leadership regarding Safeguarding risk, plans, and responsibilities. The Director supervises the Child Safeguarding Advisor, Safeguarding Analyst and Safeguarding Coordinator, directing team priorities to strengthen accountability on Safeguarding across the WV Partnership.
Safeguarding Strategy & System:
Develop a global strategy for end to end Safeguarding processes, and provide technical leadership for child safeguarding and preventing sexual exploitation and abuse (PSEA) of adult beneficiaries across Partnership entities and leaders, in alignment with the WVI Child Protection Standards, Code of Conduct and PSEA guidelines.
Lead Safeguarding Standards and Policy development, implementation, monitoring and improvements/updates across all WV offices and departments—minimising organizational risk and strengthening compliance.
Lead and influence managers and stakeholders across the Partnership to take strategic and timely actions to strengthen safeguarding of children and adult beneficiaries, including targeted improvements, culturally relevant prevention efforts, and systematic awareness building.
Initiate innovative pilots, training programmes, data analysis, and communications campaigns based on learning and trends that lead to improved prevention of incidents.
Incident Management & Organizational Learning:
Lead excellent response to high profile or high risk safeguarding incidents, involving children or adult beneficiaries.
Direct SO/RO/FO staff to ensure strong incident management across P&C, legal, communications, security, and other incident aspects in order to seek the best interest of child and adult victims and address organisational risks.
Culture of Zero Tolerance:
Systemic awareness building across WV leaders, teams, and entities, as well as partner organisations, of WV’s zero tolerance approach to child and adult beneficiary safeguarding.
Aligning incentives, dashboard reporting and audit processes and results such that leaders and managers at all levels promote mandatory reporting and immediate disciplinary action for protocol violations or misconduct.
Capacity Building and support to key organizational entities and leaders in the awareness, implementation and adherence to Safeguarding Standards.
Data-Driven Trend Analysis for Continuous Improvement:
Strategic change management based on data and trends analysis.
Leadership of WVI Safeguarding Oversight Group.
Initiation of targeted and data-driven prevention efforts.
Annual Safeguarding Update Report exercise and Global National Office Dashboard (GNOD) results reporting.
External Engagement, Representation and Influence:
Represent WV on Safeguarding issues externally and internally, influencing for outcomes that reduce organisational risk and promote learning and sharing of good practices, in order to enhance the safety and wellbeing of child and adult beneficiaries.
Lead high-performance team, supervising the Child Safeguarding Advisor, Safeguarding Analyst, and Safeguarding Coordinator.
Ad hoc projects as requested by supervisor, other WVI Executive Leadership team (EXL) members, or external donors or regulators.
KNOWLEDGE, SKILLS & ABILITIES:
Master's degree or equivalent in a Legal, Human Resources, Management, or Child Rights-related field, or field/practical experience working with situations of strategic leadership and/or policy formation, guidance and implementation.
Experience in communicating to and influencing decisions at the highest degrees of organizational leadership and Boards of Directors.
Proven ability to exercise judgement and decisive leadership, balanced with diplomacy and consensus building, in highly complex and high-stakes situations. Able to quickly discern the core issues within a multi-faceted incident and move a team to action.
Familiarity with child protection issues, beneficiary safeguarding, humanitarian accountability, Preventing Sexual Exploitation and Abuse, and the UN Conventions on the Rights of the Child, along with ability to quickly learn, analyse and interpret large amounts of complex information. n
Proven ability to lead cross-cultural teams, seeking diverse views and rapidly building consensus to address multi-faceted challenges. Experience achieving timely results while enhancing stakeholder relationships and buy-in in a large, federated organizational structure.
Demonstrates a level of interpersonal, influencing, and team building skills which net high degrees of trust and efficient collaboration in a diverse and virtual work environment.
Experience developing and interpreting complex or challenging policies, with an advanced understanding of implementation implications across various contexts and settings.
Excellent leadership, management and coaching skills, with a track record of motivating and developing the capacities of others, including peers, direct reports, and staff over which there is no line management authority.
Well-honed presentation skills, including use of data to influence decisions. Expertise in written communication, including drafting and editing technical or legal documents.
Minimum two years experience in a developing world environment, minimum 10 years working in NGO sector.
Seasoned experience and knowledge from best practice externally as well as field experience of managing child safeguarding and/or adult beneficiary safeguarding (PSEA) protocols.
Very strong organizational skills; ability to delegate and set clear priorities for work team; ability to complete a complex variety of tasks in an organized manner and to quickly change and adapt to new priorities.
Experience making judgement calls on need-to-know and right-to-know parties within highly sensitive matters.
Effective in written and verbal communication in English; language skills in Spanish, French, and/or Protugese is a plus.
Strong technical Safeguarding knowledge gained from continuous learning of best practice externally, as well as extensive operational experience including child safeguarding and adult beneficiary safeguarding and PSEA.
Deep understanding of and appreciation for WV’s Christian identity and ethos, and how it links to the organisation’s mission, risk management philosophy, and staff motivation at all levels.
Clearly demonstrated drive to innovate and continuously improve processes; creative problem solver who identifies efficient and productive ways of working; ability to understand stakeholder motivations and negotiate win-win solutions.
Experience designing and launching new, organization-wide initiatives, applying clear change management and change communications plans.
The position requires ability and willingness to travel domestically and internationally up to 15% of the time.