World Vision International

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Safeguarding Project Coordinator

Job Description

*Position location to be determined by home country of successful candidate within a jurisdiction (country or US State) where WVI is registered to operate.

PURPOSE OF POSITION:

The Project Coordinator will provide essential technical support and coordination to the global Safeguarding Unit. This includes daily monitoring and regular analysis of Safeguarding Incident reports, analysis of data and trends reporting to senior executives on Safeguarding incidents and response, analysis of Child Protection (CP) Update Reports from over 90 World Vision (WV) offices, managing extremely confidential information and coordinating high organizational risk crisis management responses, technical management and support of online safeguarding platform systems (Ethics Point, CP Update Reporter, Global Centre (GC) Staff Online Training Course), and supervising and training of periodic temporary employees for safeguarding tasks.

The Project Coordinator will provide administrative support to World Vision’s Impact and Engagement group who work across the globe. Support will be provided to individuals who are located geographically close to the Project Coordinator, providing support for personnel issues, invoice tracking, consultant contracts, etc. Support will also be provided to a specific team where the leader of the team is located geographically close by. This will include preparation of reports, coordinating team meetings, etc.

KEY RESPONSIBILITIES:

  • Confidential information handled, analysed, reported for Safeguarding Unit.

  • Technical Management of online Safeguarding Systems (Ethics Point, CP Update Reporter, GC Staff Online Training Course).

  • People Management

  • Supporting People and Culture processes for assigned Impact & Engagement (I&E) team.

  • Supporting finance related processes for assigned I&E team.

  • Supporting reporting for assigned I&E team.

  • Supporting assigned I&E team.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

  • Bachelor’s degree.

  • Very strong verbal and written communication skills.

  • High degree of proficiency in using email, MSWord, Excel, PowerPoint, and Adobe Professional.

  • Prior work experience in a World Vision office strongly preferred, and familiarity with World Vision’s global structure, ministries, systems, and processes.

  • Proven ability to learn new software and IT platforms and coach others on use.

  • Positive, can-do attitude with strong inclination towards team work and serving others.

  • Cross-cultural relations skills.

  • Solutions oriented, highly organized, focused and able to set and balance multiple priorities.

  • Substantial experience in most or all of the key tasks required in the role.

  • Demonstrated ability to solve problems constructively and efficiently.

  • Prior experience working in a large, complex organisation and/or handling sensitive, confidential information on the job.

Preferred:

  • Familiarity with child protection issues, the UN Convention on the Rights of the Child and the field of child protection.

  • Understanding of WV’s global ministry.

  • Child and/or adult beneficiary Safeguardin technical knowledge, combined with critical thinking skills to relate work performed to broader business context.

  • Knowledge Management skills.

Work Environment:

  • Ability and willingness to work flexible hours where necessary to accommodate any time differences between self and supervisor/other colleagues.

  • Working from home is optional in all cases, but may be necessary in those cases where no suitable office space is available locally.

  • Ability and willingness to travel domestically and internationally up to 10% of the time.