PURPOSE OF POSITION:
Provide communications planning, advice, writing and editing, and branding advice as needed for specified People & Culture (HR) internal clients - ensuring client needs are met and ensuring that client communications are aligned with overall P&C strategy and communications objectives, Global Communications standards, and World Vision’s strategy. Advise P&C stakeholders, and develop and implement communications strategies to support People & Culture operations, initiatives and projects. Conduct analysis of P&C communications mechanisms, advise on improvements to be made, influence P&C leaders to take new/different directions in communications content and style, and develop new/refreshed mechanisms as needed. Provide intranet (SharePoint) administration for People & Culture as guided by team.
Provide analysis, consultation and advice to P&C leaders, specialists and other stakeholders, and develop and implement communications strategies to support People & Culture operations, initiatives, and projects.
Conduct ongoing analysis of current P&C communications mechanisms/vehicles. Advise on how improvements and innovations can be made. Influence P&C leaders to take new/different directions in communications content and style. Develop new /refreshed mechanisms/ vehicles as needed for targeted P&C audiences, such as P&C Practitioners, to increase engagement and functional effectiveness and efficiency. Develop and deliver communications via both “pull” (online) and “push” (email, alerts, etc.) tools, and other interactive communications, including online and mobile technology.
Engage with specified P&C clients, which may include both standing teams and project groups, to identify, develop and maintain a clear understanding of the clients' purpose, objectives and success criteria, as well as communications needs, platforms, and methods to support these teams and projects.
Based on P&C’s strategic objectives, and P&C clients’ needs, and the Partnership strategy, identify, plan and develop communications approaches, key messages and improved methods to deliver communications (especially via email and online) and support clients and P&C in adhering to communications protocols and quality standards.
Prepare and edit written material (including document content, formatting and design), announcements (including complex, multi-tabbed email template content), Q&As, training documents, presentation materials (including PowerPoint) and other communications products.
Identify and resolve challenges as needed to improve communications with P&C audiences.
Source communications services as needed, internally or externally, including graphic design, video, print, interactive media, etc.
Ensure compliance with WV Brand Standards.
Liaison and work as key point of contact between P&C and Global Communications for P&C communications to leaders, all staff and other target audiences, ensuring integration with P&C strategic priorities and responsiveness to Global Communications. Advocate and influence on behalf of P&C to ensure desired messaging is communicated.
P&C Brand - support ongoing development and maintenance of P&C brand standards:
consistent use of P&C brand
appropriate review of P&C brand use (under guidance of P&C leadership)
appropriate sub-brand development for P&C initiatives and projects.
Ensure alignment to Global Marketing standards and development.
KNOWLEDGE, SKILLS AND ABILITIES:
A bachelor’s degree in communications, journalism, or a related client-services field, or equivalent work experience.
Skilled writer, editor.
Five years working in communications or related field, preferable in a global and multi-cultural environment.
Ability to work well virtually across multiple streams and multiple regions/geographies.
Demonstrated relationship building and consulting skills.
Offer input on issues and challenge the status quo/conventional wisdom.
Analytical, problem solving and negotiation skills.
Preferred Skills, Knowledge and Experience:
Technical proficiency in graphic design, photo editing, video editing.
HR qualification, training.
Project management skills.
Technical proficiency in SharePoint (2013) administration and web content development.
World Vision experience – knowledge of the organisation.
People & Culture - knowledge of People & Culture within World Vision.
Communications – knowledge of Global Communications within World Vision.