World Vision International

Response Innovation Lab, Global Program Director

Job Description

*Position to be located in a jurisdiction (country or US State) where WVI is registered to operate.


To support the programs and operations of the RIL Country Labs; Support the building, learning and sharing of innovation programs to and between the Country Labs. Run the global operations and connections between Country Lab needs, and global support offerings.

The RIL Global Program Director will be a qualified candidate. The Director will be hired for an initial period of 12 months on a part time basis (2 days per week), with the plan to move to full time work and to have this time period extended based on availability of funding and performance.

The Global Program Director will report to the RIL Director with additional support given by RIL Partners, consultants and field level Country Lab staff.


Lab Support:

  • Support the lab set up with lead agency and partners, ensuring RIL quality standards and global support needs are met.

  • Provide management oversight to ensure excellence in execution of all Country Labs programs and projects on a consistent basis, through coaching, connecting and learning across networks together.

  • Run the global end of the matchmaker platform. Building the right sustainable relationships, support, and connections globally and iteratively improve the matchmaker program.

  • Support the Country Labs to implement projects and activities, and problem solve as required.

  • Serve as the main global point of contact and ambassador for the Country Labs.

  • Support scale up of projects that succeed in the lab, providing connections and resources globally, and the sharing of documented failures and successes.

  • Facilitate entrenchment of a culture of innovation through effective cultivation of ideas, best practices, pivoting and harnessing of lessons.

  • Support successful innovations from Country Labs to scale regionally and internationally.

  • Support fundraising for RIL Country Labs and their successful projects.

  • Ensure good documentation and knowledge management practices in the global support unit, taking from and building off what is delivered by the Country Labs.

  • Manage the iteration, improvement and growth of the RIL Country Lab methodology.

Partnership Management:

  • Develop partnerships with a diverse range of stakeholders involving technology, commercial interests, innovation, humanitarian and government globally which meet the needs of the Country Labs.

  • Develop and manage partnership systems to support connections between Country Lab needs and global support offers, partner strengths availability of global resources.

  • Represent the RIL at related events.

Learning and Reporting:

  • Develop and support Country Lab learning individually and between labs.

  • Support accurate documentation of good practices, results, learning and impact of programs.

  • Ensure, review, and support lab reporting.

  • Share the lessons learned from local to global (between the labs, and into global learning networks) and from global to local (global learning on good innovation practice and projects from global learning networks).



  • University degree in international development, business administration, social policy, communications or related fields is desirable.

  • 5-7 years experience in an incubator, a start-up advisory, social enterprise, innovation space, project management or entrepreneurial experience, or humanitarian sector role with work on innovation initiatives.

  • This position requires a team player with leadership qualities, excellent flexible project management skills, a partnership guru, a professional and positive attitude, organization and dependability.

  • Strong connector and developer skills; capacity to prioritise and manage a diverse range of staff members, projects and activities.

  • Ability to solve complex problems and to exercise independent judgment.

  • Experience working in a developing country.

  • Proficiency in written and spoken English.

  • Good oral/written and interpersonal skills.

  • Confident communication and documentation skills; ability to represent the lab to a variety of stakeholders in a range of forums.

  • Able to work in a cross-cultural environment with a multi-national staff.

  • A commitment to RIL principles and values.


  • Work experience for a social enterprise or NGO.

  • Work experience in-country humanitarian aid.