Staff Care Associate
*Position location to be determined by home country of successful candidate within a jurisdiction (country or U.S. State) where WVI is registered to operate.
PURPOSE OF POSITION:
Assist the staff care director to the overall administration and service delivery of staff care / peer support services in the area of Staff Resilience / Staff Well-Being Education (SWE) programmes and Critical Incident Stress Management (CISM) to the WV Partnership to include:
Capacity development of World Vision SWE facilitators and trainers/CISM services providers; providing mentoring, coaching, monitoring and evaluation to staff providing staff care services. Assist the staff care director with development of policies, standards and practices related to Resilience / SWE and CISM.
Coordinate / Deliver Staff Care / peer support efforts and interventions with Regional & national office P&C & staff care / peer support teams.
In collaboration with other Staff Care Unit members, develop capacity / conduct trainings to deliver SWE and CISM services in the World Vision Partnership, Regional and National Office level.
Provide mentoring and coaching to Partnership, Regional and National teams as they deliver SWE capacity building and CISM services.
Assess staff care / peer support needs and design intervention plans as necessary based on SWE/CISM practices and following standards.
Assist in the development of SWE materials suitable for WV Partnership staff training.
Monitor regional cases added to WV’s Integrated Incident Management System (IIMS) and follow through as necessary.
Collaborate with other international agencies and professional organizations in relation to building staff resilience through SWE and CISM.
Assist in the development, gathering and distribution of SWE and CISM reading and training materials.
Stay updated on current on Resilience/SWE and CISM research and practices.
Carry out additional responsibilities and projects as assigned, including administrative and planning functions.
KNOWLEDGE,SKILLS & ABILITIES:
Degree in psychology, education, counseling, social work, psychiatric nursing or a related field.
3 to 5 years experienced working as an international humanitarian aid worker.
Proven experience in developing and implementing training workshops
Formal training or an applied working knowledge in critical incident stress management (CISM) or a strong interest to learn CISM.
Proven experience in delivering CISM or psychosocial services that takes culture, language, context, local resources & traditions into consideration.
Basic Conversation: Fluent in English - French or Spanish a plus.
Business Communications: Fluent in English, French or Spanish a plus
Fully Fluent: English
Demonstrated consultative leadership style that will promote social support and team cohesion; ability to work in hectic, fluid environments; willing to travel up to 25% of time.
License, registration, certification appreciated but not required.