World Vision International

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Total Rewards Analyst (Benefits Specialist)

Job Description


The Total Rewards Specialist will ensure all US & International health & welfare and retirement programs are running efficiently, keeping abreast of trends, analyzing and making recommendations based on our Total Rewards Policy.


  • Researching and analysing healthcare plans, including medical, dental, vision and disability insurance, retirement & wellness trends.

  • Keeping current with regulatory requirements and recommending changes for all Health & Welfare benefits.

  • Develop Benefits Wellness & Health & welfare communications, designed to enhance awareness of current programmes.

  • Research, analyse and review current state of benefits for the organization and make recommendations for future direction of the organization which are in alignment with our Total Rewards Philosphy.

  • Design and deliver Benefits Fair programmes that meet the changing needs of the employee population.

  • Ensure a smooth open enrolment process

  • Ensure all policy documents reflect any upcoming changes to benefit programmes including WV Central, New Hire Documentation, and policy data base. Hard copy booklets.

  • Evaluating the costs, benefits and value of its of wellness programs, Health and welfare programmes, employee assistance programs and retirement programmes to determine employee value and ensuring the Total Rewards mix is relevant to WV population.

  • Formulate recommendations and justifications for the Total Rewards mix of benefits.

  • Building and maintaining relationships with health & welfare plans and retirement plan providers, to ensure proactive and comprehensive service to employees.

  • Engage and negotiate with vendors to ensure the best pricing and service.

  • Assisting employees in appealing decisions made by insurance companies, advising on ex-gratia payments.

  • Assist in all pension plan committee administration ensure WV’s interest is well represented.

  • Ensure all employees have timing communication on enrollment into benefits Audit plan programme to ensure all employees are enrolled in the appropriate plan.

  • Reviewing ongoing reporting for FSA to ensure participants are utilizing the programme in alignment with regulatory requirements.

  • Administer the relocation programme ensuring all staff are assigned to an appropriate vendor and all billing is routed to the appropriate dept.

Ongoing administration of benefits including but not limited to:

  • Leave processing

  • Death claim processing

  • Employee, and family communications

  • Pensions

  • Reviewing vendor invoices, reconciling with benefit department budgets, resolving conflicts, reporting on trends and concerns.


  • University degree in HR or related field.

  • Demonstrated technical and conceptual understanding of Health, Welfare & Wellness programs.

  • Demonstrated policy & employer communication, verbal & writing skills.

  • Demonstrated ability to manage large quantities of data efficiently in excel. (Intermediate Level able to work with pivot tables, if formulas and vlookups).

  • Ability to navigate other Office software products.

  • CEBS, CBP, GRP, highly regarded.