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Program Quality Advisor - Pacific & Timor Leste

Port Vila

*Position locations in one of the Pacific Timor-Leste Country Program Offices (Papua New Guinea, Solomon Islands, Vanuatu or Timor Leste) where WVI is registered to operate.


The position will provide Program Quality and evidence-strengthening expertise in Design, Monitoring and Evaluation (DME) across the 4-country National office of Pacific Timor-Leste (PTL), focusing on 4 aspects:

  • Gathering evidence: Design, Monitoring & Evaluation quality system and practice.

  • Development of the body of evidence: monitoring data throughout implementation of programs showing progress and change, WV’s Child Well-being Reporting (CWBR), baselines, evaluations, research.

  • Utilisation of evidence internally & externally: by PTL National Office (NO), country offices, communities, in-country partners, current/future donors in resource mobilisation, WV globally – learning and continuous improvement.

  • Improving Program Effectiveness and sustainability: applying learning, country-context understanding and community engagement towards strengthening the “how” we work not just the “what” we do – to ensure sustainability.

As part of the PTL NO Operations team, this role will contribute to the provision of support to staff across the 4 PTL countries office in continuing to improve the quality of WV’s programs based on solid evidence of proven approaches to development, progress and change in their effectiveness in improving Child-wellbeing outcomes and strengthened program effectiveness for sustainability.


Overall DME Practice:

  • Establish a simple and effective DME system for WVPTL across 4 countries, building on strength of existing practices, ensuring country-context relevance and positioning PTL for future funding and emerging reality. Ensure DME system design components address: indicator alignment and consistency, data collection & tools, quality assurance, analysis and reporting, staff M&E work plans, info management system (Horizon and others), data use and dissemination, M&E culture, DME structure, staff capacity.

  • Develop and manage a PTL DME work plan based on the system, in close consultation with Operations, Program Quality, Technical Advisors and DME staff.

  • Develop, adapt and continually improve simple B,M&E processes, guidelines and tools to strengthen B,M&E practice appropriate for the Pacific & Timor Leste staff capacity and context.

  • Develop the talent and technical capacity of PTL country DME staff in the areas of Design, Baselining, Monitoring and Evaluation practice through PTL context appropriate learning approaches.


  • Lead the establishment of PTL Design quality standards & practice, together with input from Grant Acqusition Managers, Technical Advisor, Ops PQ etc. staff input adhering to donor and WVI standards as appropriate in PTL context.

  • Adapt WV’s Development Programming Approach for PTL taking into account unique 4-country, grant funded context. Develop PTL’s DPA “lite” basic guidance for country staff & roll out utilisation.

  • Advise all new designs re alignment to strategic objectives, design of Technical Approaches, and how they operationalise in Technical Programmes and specific projects in Area programs.

  • Ensure minimum understanding of Program Logic and Theory of Change is practiced and evident in all new program designs.

  • Develop the talent and technical capacity of PTL country DME staff in Design practice.

Baselines & Evaluations:

  • Provide technical oversight in the preparation, learning and conducting of Baselines across PTL countries that satisfy partnership and donor quality standards.

  • Provide leadership in conducting high quality evaluations of projects/programs by internal staff and/or external consultants.

  • Develop the talent and technical capacity of PTL country DME staff in Baseline & evaluation practice.


Provide leadership, coordination and capacity building to develop and enhance comprehensive and effective National level monitoring system, specifically:

  • Provide leadership and technical input to conduct NO ME capacity assessment and capacity enhancement action plans.

  • Oversee the design of an overarching NO monitoring system for all programs/funding.

  • Ensure utilisation and alignment of output and outcome indicators and measurement practices to partnership and donor standards.

  • Support the roll out and use of Horizon to record their program outcome, output, activity and input results to enhance data access, retrieval, analysis, and reporting efficiency.

  • Develop the talent and technical capacity of PTL country DME staff in Monitoring practice: indicator selection, tool development & use, data collection & use of data.

  • Introduce “Community-based Monitoring” practice in PTL countries.

Program Effectiveness:

  • Provide advisory across PTL countries on advancing the level of effectiveness in all programs across country portfolios.

  • Establish ‘baseline’ of current level of implementation program effectiveness using WV & donor quality standard, such as the Program Self-Assessment (PESA) & provide country & program support to develop in areas of gap, facilitate cross-learning in areas of strength within PTL countries, etc.

  • Strengthen the intentionality, efforts and capacity of PTL country program teams in advancing program implementation towards increased Sustainability by applying WV’s “5 Sustainability Drivers” and donor standards and resources in practical, country context-relevant ways.

  • Develop the talent and technical capacity of PTL country PQ and operations staff in application of improved program effectiveness.

Evidence & Impact Reporting:

  • Provide leadership in the development of evidence ‘products’ across PTL and country-specific, as well as evaluations and research initiatives of strategic priority for PTL.

  • Lead the development of a high quality annual Child Well-Being Report, by working with country teams and PTL Tech Advisors to collect, analyse and effectively present evidence of change in the lives of children, families and communities across PTL as result of WV’s programs.

Learning and Innovation:

  • Lead a PTL DME “Community of Practice” for staff across the 4 countries.

  • Promote a culture of increasing quality and strengthening evidence development and utilisation for decision making, within country, amongst country offices and across the PTL team.

  • Leverage existing partnership resources - expertise, technical support, capacity building, time, funding – through the E&L CoP – to promote learning and realisation of PTL PQ & DME priorities.


  • Educated to degree or masters level in a relevant international development discipline or equivalent.

  • Strong experience in developing country-wide Monitoring systems and strengthening Monitoring practice, preferably in WV or other INGO.

  • Significant Experience in leading out Baselines and Evaluations preferably in INGOs.

  • Sophisticated understanding of program design, including program logic/theory of change and log frames.

  • Proven experience in strengthening program effectiveness in INGO implemented programs in developing country/implementing country partner context.

  • Deep understanding and experience of complexities, challenges and opportunities that come with working with communities and in-country staff and partners toward development outcomes.

  • Substantial knowledge and experience in how evidence is measured in programs, including progress, change and setting workable indicators, tools and methods of collecting data.

  • Proficiency in using M&E software/programs/systems preferred.

  • Direct experience working with grants and donor requirements of DME and other program quality standards.

  • Proven track record of effectively developing the capacity of national/local staff in a developing country context, preferably in the areas of DME, PQ aspects, community engagement, program effectiveness.

  • At least 3 years of experience working in international developing country context, preferably with an INGO.

  • Working with monitoring indicators, including measurement and analysis.

  • Working in an international NGO in a monitoring & evaluation role.

  • Working in national/implementing offices.

  • Working in baselines and evaluations of community/child development programs, preferably in the Pacific context.

  • Report writing and communicating effectively to influence change.

  • Using databases and online systems.

  • Being part of a culturally diverse team and developing products collaboratively.

  • Working in a virtual team, with minimum supervision and delivering high quality results on time.

Preferred Skills, Knowledge and Experience:

  • Highly organized and self-motivated.

  • Collaborative working style.

  • Good communication skills, both verbal and written.

  • Systems thinking and ability to work with complexity.

  • Experience of working virtually.

Work Environment/Travel:

  • 40% travel required both domestically in base location and internationally between the three other countries.