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WVV Technical Program Officer - Edu and CP

Job Description


World Vision Vietnam (WVV) invites competent Vietnamese candidates for the position:

01 Technical Program Officer – Education and Child Protection for the South zone, based in Ho Chi Minh office, Ho Chi Minh city.

World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY16) with funding from 13 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 370 staff, of which 99% are Vietnamese nationals.

Currently, World Vision Vietnam is implementing 38 Area Programmes (APs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai – Tuyen Quang, Thanh Hoa, Central & Highlands (Quang Tri, Quang Nam – Danang, DakNong) and South (Quang Ngai, Binh Thuan, Ho Chi Minh). WVV’s APs focus within one administrative district of a province which usually populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Under each AP, there are 6-8 staff, including 1 AP Manager, 1 Sponsorship Facilitator, 1 Finance Officer/Bookkeeper, 1 ADP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of all projects and program activities for around 2 assigned communes/wards in their AP (from assessment to planning, implementation, monitoring, evaluation and transition). For each zone (6-8 APs), there are 3 Technical Program Officers: Nutrition/Education cum Child Protection/Resilience & Livelihood and 1 Program Effectiveness Unit (PEU) Officer. Child participation is a cross cutting theme which should be taken care of by every AP staff. DFs will be coached by the AP Manager programmatically and the Technical Program Officers technically.

In alignment with four ministry strategic objectives, WVV has developed 4 Technical Approaches (TA) and designed four Technical Programs (TP) including 1) Nutrition, 2) Education, 3) Child Protection, 4) Resilience and Livelihoods. TPs are national level programs implemented across all APs in the country. They employ evidence-based practices and models previously identified, defined and prioritized through a strategic process which is documented in a Technical Approach (TA).


  • Provide technical leadership for the adaptation, implementation, monitoring and reporting of TP in the assigned zone and be accountable for the technical quality of the TP

  • Provide technical expertise and support to improve capacity of the AP staff and partners in the assigned zone in order to effectively deliver the TP

  • Advocate for the scaling-up of evidence based project models and multiply impact across different Aps and provincial level.

  • Ensure WV is a child safe organization


  1. Strategic Direction

  • Provide inputs from the field for development/ review, revision of respective Technical Approach, Technical Program, Child protection Policy and Project Models

  • Provide input to TP Manager and Specialists on developing and standardizing Technical Guidelines/Training Materials for the implementation of Project models.

  • Provide inputs to TP – level reports

  • Consolidate and analyze the monitoring data to come up with appropriate findings and recommendations to improve the technical quality

  • Participate in the impact assessment/ operation research of Project Models

  • Assist to develop overall NO strategy, Technical Approaches (TA), Technical Programs (TP), Area Program (AP) Plans on Child Protection and Education

Assist with ongoing improvements to Child protection and Education TA/TP design to ensure it remains relevant to context, incorporates innovation, by providing field-level information.

  • Develop and implement technical working plan for designed zone.

  • Assist the AP (Including AP manager and DFs) to develop annual POA which relevant to AP plan and in alignment with NO technical strategy.

  • Provide technical support and guide the AP in implementation of Child Protection and Education programming, responding and finding solutions to the programming issues.

  • Explore needs for further funding to address the burning problems faced by the children relating to Child Protection and Education and to share with Technical Program Manager in order to propose these issues through Concept paper, proposals..

  • Support and guide APs in Child protection Policy Compliance and responding to Child protection incidents if any.

With expected results:

  • TA and Programming guidelines communicated and guided to the AP managers and TDFs in the zone.

  • TDFs have the support to implement TP programming effectively

  • Concepts paper, proposals submitted are technically sound and reflect the realities of field-level, community work

  • Child safe organization standard ranked at GREEN Level.

2. Technical Support and Quality Assurance

  • Provide technical support and supportive supervision for AP in alignment with TA/ TP standards

  • Provide technical support for design, implementation and evaluation of grant/ PNS projects in designated zone.

  • Support and guide AP staff in implementation of TP, addressing and finding solutions to TP issues

  • Introduce standard indicators and tools for baseline, monitoring and evaluation of the TP to the AP staff

  • Consolidate, review and validate and analyze data from AP before sending to PE Officer for compiling zone Indicators

  • Provide technical support for procurement and strategic sourcing (materials, consultants)

  • Explore needs for further funding to address the burning problems faced by the children relating to technical areas and to share with TP Manager and Zonal Manager in order to propose these issues through Concept paper, proposals.

  • Manage project activities and budget for provincial level

  • Review and ensure accuracy and consistency of all LEAP 3 budget coding

  • Review AP Plans, annual POAs and project models of the designated APs to ensure its alignment with National Strategy, TA, and TP.

  • Ensure that assessment and planning processes have active participation of the parents, community people, children and key project partners. This might include reviewing the process, documents of assessment & planning of the APs in the zone.

  • Provide technical support for design, implementation and evaluation of grant/ PNS projects in designated zone.

  • Facilitate periodic monitoring, supportive supervision and reflection at the APs in the zone to ensure the quality of the TP’s implementation and to identify, document and share evidence based best practices and lessons learnt across all APs in designated zone.

  • Review all the annual reports of the APs in the zone and provide feedback for improvement.

  • Support Technical Specialist and Technical Program Manager to standard DME tools for baseline, monitoring and evaluation of the TP.

  • Ensure that national KPIs related to CP and Education are reviewed, updated with accuracy periodically

  • Ensure that the community monitoring network, mechanism are mobilized in M&E processes.

  • Support zonal PEU Officer to introduce standard indicators and tools for baseline, monitoring and evaluation of the TP to the AP staff, so that these tools are disseminated to the local network for their use.

  • Participate in the following key M&E activities scheduled by PEU in the designated zone which should include AP assessment, AP Design and AP Evaluation.

  • Provide input to TP – level semi-annual and annual reports.

With expected result:

TP program implementation meets minimum technical standards

3. Capacity Building

  • Introduce the technical models to AP staff

  • Provide technical guidance to district/commune partners on project models

  • Facilitate capacity building activities including TOT training for AP technical resource persons for contextualization and follow-up

  • Provide input to Technical Specialists and Technical Programs Manager on developing and standardizing Technical Guidelines/Training Materials/ Project models for the implementation of the AP Plan.

  • Conduct technical capacity building activities for AP staff including:

  • Identify the technical gaps in competencies

  • Develop and implement the capacity building plans

  • Follow up with the learning application by providing coaching and ongoing support.

  • Coordinate or provide direct capacity building activities for key partners at district level through ToT training, advocacy workshops, etc., when required.

  • In consultation with Technical Program Manager and Technical Specialist, AP Manager, Communication and Advocacy staff to document and share the best practices on child protection and Education for the purpose of staff learning and development.

With expected results:

AP staff and key partners have the capacity to perform their functions

Learnings from the field inform national-level approach and programming guidelines

4. Advocacy and Networking

  • Build and nurture effective working relationship with technical departments at provincial level

  • Document and disseminate evidences on the impact/ effectiveness of the relevant project models with the provincial level decision/policy makers for advocacy activities

  • Work with APs and Zonal Manager to plan and allocate budget for advocacy activities at provincial level

  • Implement and monitoring the outcomes of advocacy activities at provincial level while ensure the linkage between different levels

  • Identify and raise emerging issues for advocacy

  • Identify and share learnings, good practices, model from implementation for Technical Program Manager and Technical Specialist for purpose of advocacy and replication.

  • Establish and maintain relationships with government departments, at the Provincial and district levels and local partners involved in Child protection and Education activities and external experts in and outside WVV;

Represent WVV at relevant forums, meetings, working groups and workshops relating to Child Protection and Education in designated zone.

With expected results:

  • Advocacy activities planned in the zone are effectively implemented.

  • TP advocacy agenda informed by field-level evidence

  • WV influence on the Child Protection and Education agenda to external partner is strengthened throughout the country


Education:Bachelor’s Degree in Education or related fields.

Knowledge & Skills

  • Excellent interpersonal, organizational, time management, demonstrated leadership and good management ability.

  • Proven ability to provide coaching and deliver other capacity building activities.

  • Ability to provide supportive supervision to assure the interventions’ quality.

  • Ability to document and share best practice for replication.

  • Good data analysis and reporting skills.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes.

  • Ability to communicate and relate effectively with a diverse range of people (i.e. project beneficiaries, Government officials, project partners, WVV staff).

  • Good reading and report writing skills in Vietnamese and English.

  • Good computer skills (word processing, excel, power point & email).

  • Ability to work with a minimum of supervision, exercise judgment, meet deadlines and work under pressure.

  • Strong ability to speak, write and read in both English and Vietnamese.

  • Be willing to travel to the APs in designated zone.


  • Experience in working with non-governmental organization.

  • Proven experience in managing community projects

  • Experience of and demonstrated ability to effectively network with a diverse range of multi-lateral, and government bodies;

  • Experience in monitoring and evaluating projects and ensuring that recommendations are implemented.

Work Environment:

  • Work with a different teams and communities to provide the technical support

  • Extensive travelling within the assigned zone (60% field based and 40% office based)

  • Work with minimum of supervision

Our contact details are:

People and Culture Department – Ms. Nguyen Thi Thanh Hang

World Vision International - Vietnam

Address: No. 988 Ngo Quyen street, Son Tra District, Danang.

Email: [email protected]

Tel: 0236. 3828459 Ext:21

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

World Vision is a Christian humanitarian organization which works to improve the quality of life of people, especially children, who are marginalized and living in poverty regardless of religion, race and gender.