World Vision International

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WVV Micro Finance National Program Manager

Job Description


As per WV Vietnam strategy, micro finance is managed as one of its programs. In other word it is part of WV Vietnam and not as a separate entity like in other countries.

Currently, World Vision Vietnam is implementing 39 Area Development Programmes (ADPs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai – Tuyen Quang, Thanh Hoa, Central (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). From FY18, WVV adopts and implements the new operating model, therefore, the name of ADP will be changed to AP (Area Programme). WVV’s APs usually focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.

Micro Finance program’s mission is to foster improvement in the quality of life among the clients in Vietnam by assisting the economically active poor and graduating the moderate and poorest of the poor into entrepreneurial skills. This will be accomplished through a sustainable Micro Finance program that provides access to loans, insurance and savings within ADPs. All aspects of the services that MF program delivers are built to lead the development of appropriate models, capacities and systems for Micro enterprise development in Vietnam, resulting in sustainable economic development as part of WVI transformational development ministry throughout ADP communities.

MF Program is structured in two management levels: central office in Hanoi and branch office at provincial and/ or regional level. All direct transactions with clients including clients screening, loan processing and loan collection are carried out at communities’ level through a network of local staff. Micro finance program has employed around 60 staff who are Vietnamese national.


  • To provide primary leadership to Micro Finance Program toward the achievement of its vision, mission, strategy, annual goals and objectives;

  • To be responsible for micro finance program management, financial planning and monitoring, and human resource management and relations with the board, other development organizations, and the business community.


Strategic direction:

  • Develop, implement and monitor short and long term realistic business plans in compliance with Governments law/regulations and World Vision/ VFI strategic direction.

  • Design and establish the standardized policies, procedures and systems to ensure smooth operation, high level of accountability and long term sustainability.

  • Design new interventions and modifications of the MF program as appropriate.

  • Promote and enhance the integration of microfinance program with ADPs and other sector in accordance with WVV’s/ VFI strategy

  • Provide assistance to the development of governance structure, including board systems, policies and procedures necessary for effective oversight of MF program.

  • Ensure that MF practices are conducted following best practices and in accordance to WV’s Core Values and Christian identity.

  • Represent WVV’s MF program at WV regional and partnership MF Conferences/Workshops and Forums and provide all key stakeholders, and MFI Directors with updated information related to the MF program in Vietnam

  • Ensure that MF program is promoted and that project donors and collaborative partners are both informed and involved in its development.

  • Lead the MF team in the creation, compilation and documentation of lessons learned to be shared among ADPs and for policy development.

Management and Reporting:

  • Lead the team to achieve the targets as defined and agreed in the business plans,

  • Coordinate the budgeting and planning process with the different departments

  • Ensures that annual financial report and budget are prepared for the board on time.

  • Ensure that effective and efficient financial management system is installed and maintained;

  • Manage the MFU budget, assuring a high level of compliance and accountability.

  • Ensures that all loans are prudently disbursed

  • Ensures that effective internal control and risk management system is established and maintained

  • Ensures that MFU and its mission, programs, products and services are consistently presented in strong, positive image to relevant stakeholders;

  • Develop networks and strategic alliances to positively influence the economic policies;

  • Manages MoU agreement with World Vision as well as partners and ensure the compliance

  • Ensure that MF practices are in accordance with the laws, policies, structures, systems and requirements of the Vietnam Government and Central Bank.

  • Ensure regular monthly, quarterly and annual reports meet the necessary standards and requirement of VFI, donors, Vietnam Government, as well as MFU Advisory Committee.

Information Management

  • Explore Local or partnership recommended software to install for MF, in consultation & cooperation with APRO MF technical Director and WVV IT unit.

  • Design an appropriate MF evaluation system to ensure that the program implementation is within WVV/ VFI standards.

Human Resource Management and Development

  • Build and strengthen the capacity of MFU SMT by providing necessary training, performance and development management of the staff.

  • Manage MF staff, including recruitment, orientation, evaluation and training.

  • Ensure that all training needs of MF staff are identified and resolved.

Proposal and fund raising

  • Design and submit MF proposals for the generation of a diversity of private, bilateral, multilateral funding.


The following knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on the job training:

  • Bachelor degree in the field of Micro finance/Economic development or related topic.

  • At least 5 years relevant experience in the field of MF and management position.

  • Experience of micro-enterprise development, and particularly micro-credit management concepts, standards, models, financial performance indicators etc.

  • Knowledge and ability to work with statistical techniques.

  • Knowledge in use of financial software packages and general computer proficiency.

  • Ability to write Grant/proposal design, to implement and evaluate the Grant implementation.

  • Have clear understanding of micro-enterprise development, and particularly micro-credit management concepts, standards, models, financial performance indicators etc.

  • Excellent analytical skills in the areas of credit and finance.

  • A team leader, endowed with strong facilitation, training, coaching and interpersonal skills.

  • Good written and verbal communication skills.

  • Emotionally mature, exhibiting strong moral and ethical values.

  • Demonstrated maturity with cross cultural sensitivity and adaptability.

  • Be willing to travel extensively in Vietnam and abroad.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department

World Vision International - Vietnam

Address: 4thfloor, the HEAC building, 14-16 Ham Long streets, Hanoi

Tel: 04. 39439920 (ext.121). Email: [email protected]

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.

World Vision is a Christian humanitarian organization which works to improve the quality of life of people, especially children, who are marginalized and living in poverty regardless of religion, race and gender.