World Vision International

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AP Sponsorship Assistant

Job Description

WORK CONTEXT / BACKGROUND:

WVV’s Area Development Programs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. ADPs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementing, reporting, monitoring and evaluation and reflection phases. Each ADP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities.

Each ADP usually has one ADP manager, one Finance staff, one Sponsorship staff and 3 to 5 other staff who are in charge of Monitoring and Evaluation, Capacity Building, and sectoral projects such as Education, Health, Agriculture and Livelihood etc. A uniqueness of WVV’s ADP approach and structure is that all ADP team members are based at the district where the ADP is located, which enables them to work closely with government partners and communities on a daily basis.

World Vision child sponsorship enhances the quality of World Visions transformation development and public awareness ministries by providing sponsors, children, and their families and communities with a service that allows sharing of other resources, hopes and experiences in a way that it can transform both. Child sponsorship provides the majority of resources for transformational development. Therefore, child sponsorship is a required core competency of World Vision.

Reflecting Christs love for children, World Vision child sponsorship creates a special relationship between children, their families and communities, and sponsors that contribute to the transformation of all toward the wholeness of life with dignity, justice, peace and hope.

PURPOSE OF POSITION:

To support WVV in building and enhancing Sponsorship Service Operations focusing on childrens well-being and the transformation of registered children, their families and communities and sponsors, through collaborating with local sponsorship volunteers network in planning and implementing activities of the Sponsorship Management Project in the designated ADP working area.

To assist the ADP Manager in facilitating and maintaining efficient and effective Sponsorship Service Operations, Sponsorship programming and Child Monitoring according to the Sponsorship standards.

KEY RESPONSIBILITIES:

ROLE DIMENSION/DESCRIPTION

End Results Expected

Time Spent

SPONSORSHIP SERVICE OPERATIONS

  • Monthly/quarterly/annual plans on Sponsorship Service Operations (SSO) are made and implemented under supervision of the ADP Manager.

  • Good relations between sponsors and Registered Children (RC) are maintained through routine mailing communication between sponsors and RC.

  • Correspondences are checked for consistency and completeness as required by the Sponsorship Standards.

  • Special mailings, i.e. New Year Card, Childs Annual Progress Report, etc are processed in a timely manner in coordination with the Sponsorship volunteer network.

  • Sponsors visits are arranged and the visit reports are made in English.

  • Gift Notifications (GN), if applicable, are handled and the “Thank You” letters are translated into English in a timely manner.

  • The Support Office/ Sponsors requests are processed in a timely manner in accordance with SSO policies.

  • Child data and other sponsorship documents (both electronic and hard copies) as well as their relevant back-up copies are maintained systematically in a safe place.

30%

SPONSORSHIP PROGRAMMING AND CHILD MONITORING

  • RC are selected as per the ADPs child selection criteria which is formulated with regards to the Sponsorship Standard, national and local context.

  • The planned number of RC which is agreed with the support office is maintained by timely processing new growth, replacement and reactivation.

  • Child Histories and Child Digital Images are processed and doubled-checked before sending to SSO Department / National Office for entering into the sponsorship system;

  • RCs data are updated in a timely manner and in accordance to the Child Sponsorship Standards.

  • The Child Monitoring process is maintained in accordance to the CMS.

  • At least one home visit to each registered child per year is ensured by ADP staff or sponsorship volunteers network or hamlet facilitators network;

  • The well-being status of RC is monitored, documented and reflected regularly in periodic reflections meetings of the ADP team in collaboration with other ADP staff, the sponsorship volunteers network and hamlet facilitators network other ADP staff;

  • Health, education and child protection of children in target areas of the ADP are monitored and appropriate follow-up actions are taken as part of the programmes interventions.

  • RC, their families and communities are intentionally included in the ADPs programming interventions, transformational development; their benefit, participation are tracked.

40%

COMMUNITY AWARENESS & TRAINING

  • The sponsorship volunteer network is established and managed at the target communes of the ADP with close coordination between schools (teachers volunteers network)_and community settings (hamlet facilitators network) at village and commune levels ;

  • Orientation and training are provided to sponsorship volunteers, hamlet facilitators and other related local partners;

  • Meetings with RCs parents and community local people are conducted semi-annually at village/commune levels, in cooperation with the sponsorship volunteer network, hamlet facilitators to raise the awareness of WVs sponsorship, update the ADPs programming interventions, their progress and accomplishments in community;

  • The sponsorship orientation materials (adapted with local context as possible) are distributed to all RCs parents and non-RCs parents;

  • In collaboration with other ADP team members, sponsorship network and National Communicator(s), stories about RC and their families documenting significant changes in their life, achievements, best practices and learning experiences are compiled for WV publications and shared within the Partnership.

  • In collaboration with SSO Cluster Support Staff in NO, contextualized new initiatives introduced by the Partnership Office are implemented in an effective and timely manner.

30%

JOB REQUIREMENTS:

Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)

Education

  • Bachelor’s Degree in any field

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Demonstrated training and facilitation skills;

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Fair English, especially email/letters writing skills;

  • Good computer skills in Word, Excel, Powerpoint and email;

Experience

  • Experience in community development or with NGO.

  • Experience in capacity building for local stakeholders/partners.

Work Environment

  • Work in a team environment with great diversity

  • 50% time of field visits is expected

Core Capabilities:

Achieving Capabilities:

Achieving quality results and service

Practicing accountability and integrity

Communicating information effectively

Self-Managing Capabilities:

Demonstrating Christ-centre life and work

Learning for growth and development

Maintaining work/life balance and effectiveness

Thinking Capabilities:

Thinking clearly, deeply and broadly

Understanding the Humanitarian Industry

Understanding World Vision’s mission and operations

Practicing innovation and creativity

Relational Capabilities:

Building collaborative relationships

Practicing gender and cultural diversity

Influencing individuals and groups

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture DepartmentWorld Vision International - VietnamAddress: 4th floor, the HEAC building, 14-16 Ham Long street, HanoiTel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.