WVV’s Area Programs (AP) focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementation, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities. A uniqueness of WVV’s AP approach and structure is that team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis.
Under each AP, there will be 6-8 staff, including one AP manager, one Sponsorship Facilitator, one Finance Officer/Bookkeeper, one AP Coordinator and 2-4 Development Facilitators (DFs) who are in charge of the management of all projects (assessment & planning, implementation, monitoring, evaluation and transition), and community engagement for the assigned communes/wards in their AP. For each zone (6-8 APs), there are 4 Zonal technical staff, including three Technical Program Officers (Nutrition, Child Protection, Livelihoods) and one Zonal Program Effectiveness Officer. DFs will be coached by the AP manager programmatically and the Zonal staff technically. One of the strengths of this structure is to allow better integration of the program toward Child Well Being Outcomes.
PURPOSE OF POSITION:
To support WVV in building and enhancing Sponsorship Service Operations focusing on children’s well-being and the transformation of registered children, their families and communities and sponsors, through collaborating with local sponsorship volunteers network in planning and implementing activities of the Sponsorship Management Project in the designated AP working area.
To assist the AP Manager and Sponsorship Facilitator in facilitating and maintaining efficient and effective Sponsorship Service Operations, Sponsorship programming and Child Monitoring according to the Sponsorship standards.
1. Sponsorship service Operations
Assist Sponsorship Facilitator in maintaining good relations between sponsors and Registered Children (RC) through routine mailing communication between sponsors and RC.
Correspondences are checked for consistency and completeness as required by the Sponsorship Standards.
Assist Sponsorship Facilitator to process special mailings, i.e. New Year Card, Child’s Annual Progress Report, in a timely manner in coordination with the Sponsorship volunteer network.
Supports Sponsorship Facilitator to process Gift Notifications (GN), if applicable, are handled and the “Thank You” letters are translated into English in a timely manner.
Support Sponsorship Facilitator to process/update Support Office/ Sponsor’s requests in a timely manner in accordance with SSO policies.
Support with correspondence translation if required
2. Sponsorship Programming and Child Monitoring
Assist Sponsorship Facilitator in selecting RCs as new growth, replacement or reactivation in timely manner as per the AP’s child selection criteria which is formulated with regards to the Sponsorship Standard, national and local context.
Ensure the quality of Child Histories and Child Digital Images before entering into the sponsorship system;
RCs’ data are updated in a timely manner and in accordance to the Child Sponsorship Standards.
The Child Monitoring process is maintained in accordance to the CMS.
At least one home visit to each registered child per year is ensured by AP staff or sponsorship volunteers network or hamlet facilitators network;
The well-being status of RC is monitored, documented and reflected regularly in periodic reflections meetings of the AP team in collaboration with other AP staff, the sponsorship volunteers network and hamlet facilitators network other AP staff;
Health, education and child protection of children in target areas of the AP are monitored and appropriate follow-up actions are taken as part of the programme’s interventions.
Benefit, participation of RC, their families and communities are tracked and updated.
3. Data entry process
Enter Child History (CH) of new growth, replacement or reactivation into system in timely manner to ensure the completeness, accuracy and consistency.
Update child correspondence into system as daily basis.
Update the child wellbeing monitoring information (presence, education, health, participation…) into the system as per standards.
4. Community awareness & training
Support Sposorship Facilitator in orientation, awareness raising and trainings for sponsorship volunteers, hamlet facilitators and other related local partners, RCs, RCs’ parents, and community local people.
In collaboration with other AP team members, sponsorship network and National Communicator(s), stories about RC and their families documenting significant changes in their life, achievements, best practices and learning experiences are compiled for WV publications and shared within the Partnership.
The following knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on the job training:
Bachelor’s Degree in any field (preferred)
Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;
Demonstrated training and facilitation skills;
Good time management and organizational skills;
Good interpersonal and communications skills;
Good computer skills in Word, Excel, Power-point and email;
Our contact details are
People and Culture Department-Ms Pham Ngoc Linh
World Vision International-Vietnam
Address: 4th Floor HEAC Building, 14-16 Ham Long Street, Hoan Kiem Distrit, Hanoi
Tel: 024.39439920 (ext. 114)
We give equal opportunity to every candidate, regardless of religion, race and gender.
A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.