World Vision International

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WVV Sponsorship Cluster Officer (based in Hanoi or Yen Bai)

Job Description

WORK CONTEXT / BACKGROUND:

WV Vietnam Sponsorship Service Operations (SSO) deliberately focuses on improving the well-being of vulnerable children through one-to-one connection between sponsor and child. This relationship enables long-term engagement and financial commitment, partnering with communities and local structures, and authentic participation of children as agents of changes.

WV Vietnam is a national office and does not directly raise funds for local sponsorship, however, SSO is responsible for 1) defining Child Sponsorship experience for both sponsors and registered children by creating effective communication via correspondence and Sponsorship 2.0; 2) monitoring the well-being of Registered Children (RC) and utilizing those data for WV’s and community’s intervention toward the most vulnerable children.

WV Vietnam’s Sponsorship program is implemented across all Area Development Programs (ADPs) with 71,000 RC up to FY16.

PURPOSE OF POSITION:

With the new Sponsorship generation, this position is 1) to support WVV in enhancing sponsorship integration in program for better engagement, effectiveness and efficiency; 2) to assist Sponsorship Manager in ensuring the quality of Sponsorship Service in compliance with Standards and the effectiveness of sponsorship program.

MAIN RESPONSIBILIY:

SPONSORSHIP SERVICE OPERATIONS

  • Ensure that correspondences, including Gift Notification (GN) are processed in compliance with the Sponsorship standards and Child Protection policies.

  • Coordinate with Support Offices (SOs) and Operations team to arrange sponsor visit including both individual and group visit in alignment with Sponsorship Visit procedure and Child Protection policies.

  • Ensure RC number provision as-per agreement with SOs.

  • Manage Child monitoring upon to Standard.

  • Support ADP to implement sponsorship 2.0 products.

  • Perform regular monitoring to ADPs to ensure child data is recorded, updated and man

SPONSORSHIP PROGRAMMING

  • Contribute in developing technical documents, guidelines for launching sponsorship models.

  • Conduct orientation (Mobile device, Decentralization, SIP, CESP and etc..) for ADP staff

  • Provide ongoing technical support and enhance capacity building for ADP staff to mainstream new sponsorship models at ADP level.

  • Take part in program assessment, monitoring and evaluation to ensure the effectiveness of sponsorship operations.

  • Conduct annual visit, spot check and new model review

  • Review POA, Semi-(annual) Report of sponsorship, ADP’s sponsorship logframe

COMMUNICATION AND STAFF COACHING

  • Develop Sponsorship Orientation Communication package

  • Support ADP to conduct Sponsorship Basic Training and Communication events at ADP level

  • Prepare and conduct Sponsorship Annual Meeting, Zonal Meetings

  • Provide orientation/training for new sponsorship staff at both ADP and NO level

JOB REQUIREMENT:

The following knowledge, skills and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on the job training:

  • Bachelor degree.

  • At least 02 year relevant working experience and experience in working with INGO

  • Experience in capacity building for local stakeholders/partners.

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Demonstrated training and facilitation skills;

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Good English, especially email/letters writing skills;

  • Good computer skills in Word, Excel, Powerpoint and email;

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department

World Vision International - Vietnam

Address: 4thfloor, the HEAC building, 14-16 Ham Long streets, Hanoi

Tel: 04. 39439920 (ext.121). Email: [email protected]

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.