WORK CONTEXT / BACKGROUND:
WVV’s Area Programs focus within one administrative district of a province which usually populated by ethnic minority people with very high rates of poverty. APs are mainly funded by sponsorship funds, and are a phased approach to development, involving clear and consistent assessment, design, implementing, reporting, monitoring and evaluation and reflection phases. Each AP is tailored to the needs of a specific community in alignment with WVV’s strategic priorities. WVV works closely with district and commune local authorities and local partners to implement program activities.
As WVV moves toward the IMP implementation, the new AP structure has one AP manager, one AP Coordinator, one Finance staff, one Sponsorship Facilitator and 3 to 5 Development Facilitator who will take care of all projects and programme activities for 2 assigned communes in their AP (from assessment, planning, implementation, monitoring, evaluation and transition for the programme). A uniqueness of WVV’s AP approach and structure is that all AP team members are based at the district where the AP is located, which enables them to work closely with government partners and communities on a daily basis.
World Vision child sponsorship enhances the quality of World Vision’s transformation development and public awareness ministries by providing sponsors, children, and their families and communities with a service that allows sharing of other resources, hopes and experiences in a way that it can transform both. Child sponsorship provides the majority of resources for transformational development. Therefore, child sponsorship is a required core competency of World Vision.
Reflecting Christ’s love for children, World Vision child sponsorship creates a special relationship between children, their families and communities, and sponsors that contribute to the transformation of all toward the wholeness of life with dignity, justice, peace and hope.
PURPOSE OF POSITION:
To provide overall coordination and strategic planning for Registered Children care and ensure the sponsorship service operating standards being met. This includes (i) provide information and analysis on RC well being and status on meeting sponsorship operating standard, (ii) contribute to finding a solution for following up on RC well being and sponsorship operating standard.
To assist the AP Manager in facilitating and maintaining efficient and effective Sponsorship Service Operations, Sponsorship programming and Child Monitoring according to the Sponsorship standards.
End Results Expected
SPONSORSHIP SERVICE OPERATIONS
Monthly/quarterly/annual plans on Sponsorship Service Operations (SSO) are made and implemented in coordination with the Development Facilitators (DFs) and under supervision of the AP Manager.
Good relations between sponsors and Registered Children (RC) are maintained through routine mailing communication between sponsors and RC.
Correspondences are checked for consistency and completeness as required by the Sponsorship Standards.
Special mailings, i.e. New Year Card, Child’s Annual Progress Report, etc are processed in a timely manner in coordination with the Sponsorship volunteer network.
Sponsor’s visits are arranged in coordination with the relevant DF and the visit reports are made in English.
Gift Notifications (GN), if applicable, are handled and the “Thank You”letters are translated into English in a timely manner.
The Support Office/ Sponsor’s requests are processed in a timely manner in accordance with SSO policies.
Child data and other sponsorship documents (both electronic and hard copies) as well as their relevant back-up copies are maintained systematically in a safe place.
Monthly sponsorship statistics are provided to DFs and ADP Manager
SPONSORSHIP PROGRAMMING AND CHILD MONITORING
Regular meetings with DFs to review, plan or follow-up on sponsorship programming issues.
RC are selected as per the AP’s child selection criteria which is formulated with regards to the Sponsorship Standard, national and local context.
The planned number of RC which is agreed with the support office is maintained by timely processing new growth, replacement and reactivation.
Child Histories and Child Digital Images are processed and doubled-checked before sending to SSO Department / National Office for entering into the sponsorship system;
RCs’data are updated in a timely manner and in accordance to the Child Sponsorship Standards.
The Child Monitoring process is maintained in accordance to the CMS.
Registered children’s presence are monitored by the DFs, sponsorship volunteers network or hamlet facilitators network as per sponsorship standards;
The well-being status of RC is monitored, documented and reflected regularly in periodic reflections meetings of the AP team in collaboration with the DFs, the sponsorship volunteers network and hamlet facilitators network other AP staff;
Health, education and child protection of children in target areas of the AP are monitored and appropriate follow-up actions are taken as part of the programme’s interventions.
RC, their families and communities are intentionally included in the AP’s programming interventions, transformational development; their benefit, participation are tracked.
COMMUNITY AWARENESS & TRAINING
The sponsorship volunteer network is established and managed at the target communes of the AP with close coordination between schools (teachers volunteers network) and community settings (hamlet facilitators network) at village and commune levels ;
Technical support is provided to the DFs in conducting orientation and training sponsorship volunteers, hamlet facilitators and other related local partners;
Technical support is provided to the DFs in coducting meetings with RC’s parents and community local people at village/commune levels as per sponsorship requirements, in cooperation with the sponsorship volunteer network, hamlet facilitators to raise the awareness of WV’s sponsorship, update the AP’s programming interventions, their progress and accomplishments in community;
Assistance is provided to the DFs in sponsorship trainings such as SBT, CMS as per request.
In cooperation with DFs , the sponsorship orientation materials (adapted with local context as possible) are distributed to all RC’s parents and non-RC’s parents;
In collaboration with other the DFs , the sponsorship network and National Communicator(s), stories about RC and their families documenting significant changes in their life, achievements, best practices and learning experiences are compiled for WV publications and shared within the Partnership.
In collaboration with the Sponsorship Cluster Officer in NO, contextualized new initiatives introduced by the Partnership Office are implemented in an effective and a timely manner.
Knowledge, Skills, Abilities:
(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)
Knowledge & Skills
Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;
Demonstrated training and facilitation skills;
Good time management and organizational skills;
Good interpersonal and communications skills;
Fair English, especially email/letters writing skills;
Good computer skills in Word, Excel, Powerpoint and email;
Experience in capacity building for local stakeholders/partners.
World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.
Our contact details are: People and Culture DepartmentWorld Vision International - VietnamAddress: 4th floor, the HEAC building, 14-16 Ham Long street, HanoiTel: 024. 39439920 (ext.114)
We give equal opportunity to every candidate, regardless of religion, race and gender.
A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.