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WVV Sponsorship Officer

Quan Hoan Kiem


WV Vietnam Sponsorship Service Operations (SSO) deliberately focuses on improving the well-being of vulnerable children through one-to-one connection between sponsor and child. This relationship enables long-term engagement and financial commitment, partnering with communities and local structures, and authentic participation of children as agents of changes.

WV Vietnam is a national office and does not directly raise funds for local sponsorship, however, SSO is responsible for 1) defining Child Sponsorship experience for both sponsors and registered children by creating effective communication via correspondence and Sponsorship 2.0; 2) monitoring the well-being of Registered Children (RC) and utilizing those data for WVs and communitys intervention toward the most vulnerable children.

WV Vietnams Sponsorship program is implemented across all Area Development Programs (ADPs) with 71,000 RC up to FY16.


With the new Sponsorship generation, this position is 1) to support WVV in enhancing sponsorship integration in program for better engagement, effectiveness and efficiency; 2) to assist Sponsorship Manager in ensuring the quality of Sponsorship Service in compliance with Standards and the effectiveness of sponsorship program.



End Results Expected

Time Spent


  • Ensure that correspondences, including Gift Notification (GN) are processed in compliance with the Sponsorship standards and Child Protection policies.

  • Coordinate with Support Offices (SOs) and Operations team to arrange sponsor visit including both individual and group visit in alignment with Sponsorship Visit procedure and Child Protection policies.

  • Ensure RC number provision as-per agreement with SOs.

  • Manage Child monitoring upon to Standard.

  • Support ADP to implement sponsorship 2.0 products.

  • Perform regular monitoring to ADPs to ensure child data is recorded, updated and man



  • Contribute in developing technical documents, guidelines for launching sponsorship models.

  • Conduct orientation (Mobile device, Decentralization, SIP, CESP and etc..) for ADP staff

  • Provide ongoing technical support and enhance capacity building for ADP staff to mainstream new sponsorship models at ADP level.

  • Take part in program assessment, monitoring and evaluation to ensure the effectiveness of sponsorship operations.

  • Conduct annual visit, spot check and new model review

  • Review POA , Semi-(annual) Report of sponsorship, ADPs sponsorship logframe



  • Develop Sponsorship Orientation Communication package

  • Support ADP to conduct Sponsorship Basic Training and Communication events at ADP level

  • Prepare and conduct Sponsorship Annual Meeting, Zonal Meetings

  • Provide orientation/training for new sponsorship staff at both ADP and NO level



Knowledge, Skills, Abilities:

(The following knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training.)


  • Bachelors Degree

Knowledge & Skills

  • Conceptual understanding of and commitment to development work, especially Christian, child-focused, community-based development concepts, approaches and processes;

  • Demonstrated training and facilitation skills;

  • Good time management and organizational skills;

  • Good interpersonal and communications skills;

  • Good English, especially email/letters writing skills;

  • Good computer skills in Word, Excel, Powerpoint and email;


  • Experience in community development or with NGO.

  • Experience in capacity building for local stakeholders/partners.

Work Environment

  • Work in a team environment with great diversity

  • 25% time of ADP visits is expected

Core Capabilities:

Achieving quality results and service: (i) Complete task in a timely, cost effective manner; (ii) Stay committed to out comes despite obstacles; (iii) Achieve predefined results and outcomes using ethical, efficient methods.

Practicing accountability and integrity: (i) Demonstrate personal integrity and trustworthiness; (ii) Use resources well to achieve outputs and meet required standards, (iii) Demonstrate and advocate awareness and compliance to WV or professional standards when working with all WW resources.

Communicating information effectively: (i) Use effective questions to gather relevant information; (ii) Write clearly and convey intended meaning; (iii) Present appropriate information openly and willingly; (iv) Maintain positive relationships through open, effective communication.

Building collaborative relationships: (i) Treat others with honor and respect; (ii) Build and maintain strong relationships, (iii) Cooperate well with other team members; (iv) Develop personal network of effective relationships within WV.

Practicing innovation and change: (i) Seek appropriate guidance to develop new work processes (checks with supervisor and peers); (ii) Find fulfillment in work through creativity; (iii) Proactively seek opportunities to improve efficiency and effectiveness.

Supporting World Vision's Christian identity and commitments: (i) Respect WVs core values in work and life; (ii) Understand why work with the poor and disadvantaged children is important for followers of Christ.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are: People and Culture DepartmentWorld Vision International - VietnamAddress: 4th floor, the HEAC building, 14-16 Ham Long street, HanoiTel: 024. 39439920 (ext.118)

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.