WVV MF Program Manager

International Role - No - Only National applicants will be considered.


World Vision is a Christian relief and development organisation working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, World Vision’s (WV) work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY17) with funding from 16 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and Private Non Sponsorship (PNS)/Grants (30%). World Vision International-Vietnam employs about 430 staff, of which 99% are Vietnamese nationals.

As per WV Vietnam strategy, micro finance is managed as one of its programs. In other word it is part of WV Vietnam and not as a separate entity like in other countries.

Micro Finance program’s mission is to foster improvement in the quality of life among the clients in Vietnam by assisting the economically active poor and graduating the moderate and poorest of the poor into entrepreneurial skills. This will be accomplished through a sustainable Micro Finance program that provides access to loans, insurance and savings within APs. All aspects of the services that MF program delivers are built to lead the development of appropriate models, capacities and systems for Micro enterprise development in Vietnam, resulting in sustainable economic development as part of WVI transformational development ministry throughout AP communities.

MF Program is structured in two management levels: central office in Hanoi and branch office at provincial and/ or regional level. All direct transactions with clients including clients screening, loan processing and loan collection are carried out at communities’ level through a network of local staff. Micro finance program has employed around 60 staff who are Vietnamese national.


To provide primary leadership to Micro Finance Program toward the achievement of its vision, mission, strategy, annual goals and objectives;

To be responsible for micro finance program management, financial planning and monitoring, and human resource management and relations with the board, other development organizations, and the business community.


1.Strategic direction

  • Develop, implement and monitor short and long term realistic business plans in compliance with Governments law/regulations and World Vision/ VFI strategic direction.

  • Design and establish the standardized policies, procedures and systems to ensure smooth operation, high level of accountability and long term sustainability.

  • Design new interventions and modifications of the MF program as appropriate.

  • Promote and enhance the integration of microfinance program with APs and other sector in accordance with WVV’s/ VFI strategy

  • Provide assistance to the development of governance structure, including board systems, policies and procedures necessary for effective oversight of MF program.

  • Ensure that MF practices are conducted following best practices and in accordance to WV’s Core Values and Christian identity.

  • Represent WVV’s MF program at WV regional and partnership MF Conferences/Workshops and Forums and provide all key stakeholders, and MFI Directors with updated information related to the MF program in Vietnam

  • Ensure that MF program is promoted and that project donors and collaborative partners are both informed and involved in its development.

  • Lead the MF team in the creation, compilation and documentation of lessons learned to be shared among APs and for policy development.

2. Management and Reporting

Manage the implementation of all aspects of program including the administration of budget, human resources and financial operation of the MF program.

  • Lead the team to achieve the targets as defined and agreed in the business plans,

  • Coordinate the budgeting and planning process with the different departments

  • Ensures that annual financial report and budget are prepared for the board on time.

Financial management

  • Ensure that effective and efficient financial management system is installed and maintained;

  • Manage the MFU budget, assuring a high level of compliance and accountability.

Risk management

  • Ensures that all loans are prudently disbursed

  • Ensures that effective internal control and risk management system is established and maintained

Public and stakeholder relationship

  • Ensures that MFU and its mission, programs, products and services are consistently presented in strong, positive image to relevant stakeholders;

  • Develop networks and strategic alliances to positively influence the economic policies;

  • Manages MoU agreement with World Vision as well as partners and ensure the compliance

Compliance with local regulations

  • Ensure that MF practices are in accordance with the laws, policies, structures, systems and requirements of the Vietnam Government and Central Bank.


  • Ensure regular monthly, quarterly and annual reports meet the necessary standards and requirement of VFI, donors, Vietnam Government, as well as MFU Advisory Committee.

3. Information Management

  • Explore Local or partnership recommended software to install for MF, in consultation & cooperation with APRO MF technical Director and WVV IT unit.

  • Design an appropriate MF evaluation system to ensure that the program implementation is within WVV/ VFI standards.

4. Human Resource Management and Development

  • Build and strengthen the capacity of MFU SMT by providing necessary training, performance and development management of the staff.

  • Manage MF staff, including recruitment, orientation, evaluation and training.

  • Ensure that all training needs of MF staff are identified and resolved.

5. Proposal and fund raising

  • Design and submit MF proposals for the generation of a diversity of private, bilateral, multilateral funding.


  • Bachelor degree in the field of Micro finance/Economic development or related topic.

  • Knowledge and ability to work with statistical techniques.

  • Knowledge in use of financial software packages and general computer proficiency.

  • Ability to write Grant/proposal design, to implement and evaluate the Grant implementation.

  • Have clear understanding of micro-enterprise development, and particularly micro-credit management concepts, standards, models, financial performance indicators etc.

  • Excellent analytical skills in the areas of credit and finance.

  • A team leader, endowed with strong facilitation, training, coaching and interpersonal skills.

  • Good written and verbal communication skills.

  • Emotionally mature, exhibiting strong moral and ethical values.

  • Demonstrated maturity with cross cultural sensitivity and adaptability.

  • Be willing to travel extensively in Vietnam and abroad.

  • At least 3-5 years relevant experience in the field of MF.

  • Experience in use of financial software packages

  • Experience of micro-enterprise development, and particularly micro-credit management concepts, standards, models, financial performance indicators etc.

  • Experience in a management position.

World Vision Vietnam is a Christian non-government organization. Applicants having working experience in a similar kind of organization will be an advantage.

Our contact details are:

People and Culture Department – Ms. Phan Xuan Phuong

World Vision International - Vietnam

Address: 9th floor, the Mercury building, 444 Hoang Hoa Tham, Hanoi,

Tel: 024.39439920

We give equal opportunity to every candidate, regardless of religion, race and gender.

A competitive salary, benefits and career development opportunity will be offered and commensurate with the experience, qualifications and responsibilities.