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Quality Assurance Specialist

2+ Years


Purpose of the position

Provide support in the design and application of programmatic M&E and accountability frameworks guided by the DPA processes to contribute to on-going learning, program excellence and achievement of child well-being outcomes aligned with the Zimbabwe national office strategy.

Major Responsibilities

  • Ensure the measurement and tracking of CWBOs and program impact across all Grants and Area Programs and lead the development of the annual Child well-being report.

  • Support the programme DME teams in APs and grants through developing their capacities to support programmes to effectively use child well-being outcomes measurement tools in their APs, according to the guidelines and assure that reports meet recommended standards and timeliness of submission.

  • Provide guidance in the implementation of World Vision Initiatives such as LEAP 3 and Horizon 3.0.

  • Work with programmes as they use Horizon ensuring the reliability of information inputted into the system, support related capacity issues and assure the proper use of the information in the system.

  • Ensure the contextualisation and application of the DPA in all programs in World Vision Zimbabwe including application of the best practices from GF.

  • Provide technical support to all Grants sectors and Technical Programmes on DPA application, IPA mainstreaming, including IPA assessments, IPA strategies, stakeholder mapping, and system evaluation

  • Provide extensive capacity building to Grants and ADP staff on IPA systems and international standards, including HAP, SPHERE, Good Enough Guide, etc.

  • Develop/improve, contextualize and disseminate community based IPA tools and guidelines in coordination with field and sector staff

  • Promotes knowledge sharing through the Organisation’s operational processes by strengthening links between knowledge sharing and information systems, improving integration and facilitating information exchange across systems and by working in collaboration with the Communications Manager to implement the internal KM systems and tools.

  • Works collaboratively with programme managers of other outcome areas and the grants manager to jointly keep abreast of the progress of each other’s work and ensure synergy and coherence across all outcome areas as well as the grants programme.

  • Ensures the cross cutting themes (CCT) are effectively integrated into project and activity design and implementation and that appropriate CCT outputs are achieved

  • Ensure community representatives are trained in participatory methodologies to ensure community participation in projects planning, implementation, management and evaluation for sustainability.

  • Ensure that project/program proposals and concept papers are developed and marketed for funding to both local and external funding partners.


  • Have an in depth understanding of the DPA processes to allow for contextualisation and application of DPA in all World Vision Zimbabwe programs.

  • Understand and be able to ensure SIP minimum standards are adhered to in NO programming.

  • Build or enhance the capacity of the team to meet all requirements as guided by international standards (Sphere, FANTA etc.) LEAP and Indicators of child well-being.

  • Expand technical knowledge base of international accountability standards and initiatives and serve as the accountability resource person, providing conceptual and practical best practice expertise;

  • At a minimum, understand and be able to convey to others through training, briefs etc up to date information and resources for the Red Cross and Red Crescent Code of Conduct, HAP-I Standard, Good Enough Guide and Sphere Standard (Humanitarian Charter and Participation Standard);

  • Understand and provide leadership on the synergies of monitoring and accountability information for management decision making, risk management and effective program design.


  • Understand and be able to apply multiple study methods including qualitative and quantitative as well as provide leadership on the use and measurement of child well-being outcomes and the participation of communities and children in program design and monitoring.

  • Establish and maintain documentation system for data, tools and products (and key secondary info) that is accessible by users.

  • Develop and implement quality assurance systems to ensure high quality of team products

  • Develop, contextualise and improve systems, tools and resources for implementing accountability and DPA in World Vision Zimbabwe.

  • Professionally document and proactively share resources developed and learning with World Vision internationally, partners and other relevant agencies, including the learning related to team and organisational structure

  • Effectively communicate and present information arising from communities and monitoring to inform both strategic and operational management decisions at senior leadership level.

Qualifications: Education/Knowledge/Technical skills and Experience

  • A degree in Social Science, Statistics, International Development or related field. Master Degree/Post Graduate Qualification is an advantage.

  • Minimum five years’ experience in accountability, monitoring and evaluating Grants and development programs

  • Experience in facilitating capacity-building efforts in partner and international organizations

  • Experience in monitoring and evaluation tools (for example Knowledge Practice Coverage Lot Quality Assurance Sampling and qualitative research) and statistical software packages such as SPSS and EPI Info.

  • Excellent understanding of monitoring Sytems, data collection tools and measurement processes and integration of these into a comprehensive monitoring system.

  • Good community development and project management skills and thorough understanding of LEAP, DPA and partnership frameworks.

  • Prior experience with USAID, AusAID, SIDA or other major donors’ projects, procedures, policies and reporting requirements is preferred

  • Mature, committed Christian who is able to lead and inspire others.