Leading with Vision

We’re not just looking for experienced leaders, we’re earnestly praying for servant leaders who aspire to help World Vision bring life in all its fullness to the world’s most vulnerable children. Is your vision our vision?

Regional Director, Faith & Development - Asia Pacific

*Position location to be determined by home country of successful candidate in the Asia Pacific Region where WVI is registered to operate.

PURPOSE OF POSITION:

To provide strategic leadership to the Asia Pacific Region specially Regional Office key stakeholders and Field Offices in developing integrated and contextualized national, regional, strategies that are consistent with our faith perspectives and ethos and are a catalyst for transformational change.

Strengthening WV’s engagement with churches, Christian agencies and other faith based organizations and encourage strategic alliances with them to enhance our shared mission for the wellbeing of children.

MAJOR RESPONSIBILITIES:

Leadership:

  • Advise and support the Asia Pacific Regional Leadership, especially the Senior Director of Operations on issues related to WV’s faith identity and commitments as expressed in WV’s Strategic Imperatives, especially in imperative 5 of Our

  • Promise, Live out our faith and calling in boldness and humility.

  • Encourage and support the integration of WV’s faith identity and commitments in all organizational processes and practices and alignment with WV’s Vision Mission and Core Values

  • Develop and manage Faith & Development regional team.

  • Build networks with Field Office Faith and Development staff, to provide necessary leadership, support and opportunities for cross-regional learning.

  • Engage and relate with internal and external entities and networks in matters related to Faith & Development.

  • Provide theological thought Leadership to position WV in the religious landscape of the region focusing on child well-being issues to foster successful cooperation.

Strategy:

  • Lead the development of a context appropriate Regional Office Faith & Development strategies, priorities and plans that are aligned to the Strategic Imperatives of Our Promise.

  • Oversee the implementation of the Faith & Development regional priorities and annual business plan in support of and in alignment with the Strategic Imperatives of Our Promise.

  • Collaborate with other regional technical, ministry and support functions to ensure that our faith identity is integrated in their strategies and priorities.

Operational & Technical Support:

  • Support the National Offices to find practical ways to integrate faith identity into their country strategies and plans, in ways that are appropriate to their context and aligned with Our Promise.

  • Contribute to the development of global policies, guidelines and standards relating to Faith & Development and provide leadership in conceptualizing and mainstreaming them within the region.

  • Support NO in the integration of our faith perspectives in key ministries such as People & Culture, DME, Health, EAD, Child Focus/Protection, HEA and Advocacy.

  • Provide leadership for regional Faith and Development initiatives especially on cross-cutting issues which affect multiple offices in the region.

  • Facilitate better understanding of different faith traditions among regional and national leadership and support the development of programs for deepened understanding and collaboration with people and organizations of different faiths.

  • Facilitate regional Faith & Development communications, mutual exchange of ideas and learning and sharing of information and assist in the development and distribution of related resource material.

  • Administer and manage the budget of regional Faith & Development programs and events.

Capacity Building & Knowledge Management:

  • Ensure national offices have adequate capacity in Faith & Development to deliver Our Promise.

  • Facilitate better understanding of different faiths among regional and national offices leadership and their development of programs for mutual understanding and effective interfaith engagement and mutual learning among National Offices

  • with Regional Office and other regions.

  • Providing timely, responsive and constructive mentoring and coaching for F&D leads at NOs to enable them to perform their roles well.

  • Collaborate with the People & Culture team and regional leadership in staff recruitment, orientation and spiritual nurture processes to strengthen understanding and practice of holistic mission.

  • Facilitate the development of appropriate regional Faith & Development forum / networks.

  • Identify research and study key issues related to Faith and Development in the region and share promising practices with key stakeholders.

Quality Assurance:

  • Support the regional leadership, especially the Senior Director of Operations in addressing ministry quality issues and needs related to Faith & Development in the region.

  • Ensure National Offices adherence to policies, protocols and standards related to Faith & Development.

  • Support contextualized integration of our faith commitments in program design and implementation for effective cooperation and mutual understanding with churches and with people of different faiths in our programs.

Internal Liaison & Coordination:

  • Act as a strategic link and focal point for regional Faith & Development connecting National Offices, Support Offices and Global Center to mutually support each other.

  • Participate in the partnership forums, working groups and networks related to Faith & Development as deemed necessary by regional leadership.

  • Work with other members of the regional team to ensure that Faith & Development is integrated within the wider ministry of World Vision in the region.

External Relations:

  • Provide leadership in strengthening WV’s regional relationship with churches, Christian agencies and different faith-based organizations, and encourage strategic alliances with them to enhance our shared mission to the poor.

  • Provide support to the regional leadership in engaging with appropriate external groups in relation to Faith & Development.

  • Engage with relevant entities and academic institutions in the region on issues related to Faith & Development in the Asian context.

  • Develop and maintain good external relations with key leaders of other faiths to foster collaborative relationship and networks in the region.

  • Support national and regional offices to effectively integrate faith perspectives into their ‘It Takes a World’ campaigns to end violence against children.

General:

  • Work closely with other functions within the region to promote mutual learning, support and accountability

  • Facilitate and support activities that enrich spiritual formation, prayer and discernment in the region.

KNOWLEDGE, SKILLS & ABILITIES:

  • Post graduate studies in development/theology/missions/sociology, preferably with an emphasis on mission and development.

  • Formal theological training.

  • Deep Understanding of Christian Mission and its relationship to development and relief.

  • High level of awareness of global and regional religious, socio-economic, political and environmental issues.

Preferred Skills, Knowledge and Experience:

  • Strong interpersonal, conflict resolution, networking, analytical and organizational skills.

  • Strong cross cultural skills, appreciation for different forms of Christian faith expression, and ability to work with people of different faiths.

  • Demonstrated facilitation and collaboration skills.

  • Good understanding and commitment to WV’s ethos, philosophy of ministry and core documents.

  • At least 5 years’ experience in a leadership position in churches or Christian development and relief agency, especially in the area of integrating faith and development.

  • Proved experience in engaging with different faith traditions and diverse Christian denominations.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Director – Resource Development, Impact & Evidence

PURPOSE OF POSITION:

To provide overall leadership and technical oversight in resource mobilization, building evidence of impact of WV work in Sudan. To drive growth and diversification in resource acquisition and partnerships, particularly grant income for World Vision Sudan by engaging with partners, donors, governments, multilateral and private donors to achieve WV Sudan’s overall strategic objectives. Strategically supporting World Vision Sudan teams and partners by ensuring that all grant funded projects are implemented with high success and in close coordination with the Operations team. Enhancing donor communications, engagement, and confidence by strengthening and maintaining World Vision Sudan’s brand identity through regular engagement, ensuring donor compliance and supporting effective and efficient management of all grant-funded projects.

The Program Impact Evidence and Resource Development Director will ensure strategy objectives are met by providing leadership in the design and monitoring of all WV Sudan programs, and ensuring that teams of technical managers/experts are providing technical support and guidance to the operations department, which is responsible for the program implementation. Program design will be aligned with Our Promise and be continuously enhanced through both formal and informal reflection and learning processes, that are informed by strong data of impact and evidence with engagement of a range of internal and external stakeholders.

Ensure quality assurance and impact in programs through application of innovation and good practices, provision of monitoring tools, capacity building and management.

The success of this position will be evaluated based on mentioned vital success factors:

  • Funding growth: Increased income through strategically influenced partnerships and funding strategies to Support WV Sudan’s country Strategy. Established diversified and sustained funding strategies, models and increased funding portfolio.

  • Networking: Networked well with multiple-stakeholders internally and externally, and ensured effective management of donor intelligence. Enhanced donor relations and increased retention rates through a strategic pipeline of donor engagement.

  • Proposal quality: A high percentage of WV Sudan program/projects that are consistent and fulfill the agreed quality standards for programs as defined by WV as well as donors.

  • Program effectiveness and impact: Developed exceptional high quality quantitative and qualitative data collection methods and program monitoring tools to demonstrate high impact and results.

  • Program quality: A high percentage of WV Sudan program/projects that are consistent and fulfill the agreed quality standards for programs as defined by WV as well as donors.

  • Leadership: Exhibits the ability of managing a team of Program officers and technical specialists. Provide the Resource Development & Impact Evidence (RD&IE) department a united, visible, and strong leadership presence and instilling new strategic thinking and a culture of learning.

The role will ensure that WV Sudan is an externally facing organization, engaging a variety of stakeholders for the purposes of coordination, learning, income generation and grant management.

MAJOR RESPONSIBILITIES:

Strategy Engagement:

  • Support in the development/review of the Country Strategy in alignment with Our Promise.

  • Support functional leads in cascading the strategy to departmental plans and targets.

  • Develop and oversee effective and efficient implementation of resource development plan in line with the National Office strategy.

  • Give strategic direction to the RDI&E department, ensuring that it remains innovative in business development.

  • Lead the team to prioritise use of available time and resources through wise stewardship and to develop a sustainable portfolio of grant.

  • Ensure that grant acquisition supports achievement of strategic priorities.

  • Monitor National/Donor trends to maintain competitiveness.

  • Ensure program portfolio is directed according to set management standards.

  • Develop and monitor standards, guidelines and approaches for quality business development processes and monitor its compliance.

  • Ensure there is a coordinated strategic engagement that identifies and prioritizes key external stakeholders and creates clear points of engagement locally, regionally, nationally and internationally.

Resource Acquisition:

  • Provides leadership in proposal development according to donor specifications and WVS strategic sector focus.

  • Lead the processes of resource mobilization to execute WV Sudan Strategy.

  • Ensure that the Annual GAM Business Plan and targets are set in line with the WV Sudan National Program Strategy.

  • Undertake and lead grants marketing plans.

  • Provide leadership and management support in proposal writing, forming consortia and follow up with donors to ensure complete and smooth transition to the Operations team who implement the programs.

  • Ensure that the proposal development and related processes include standardized approaches for budget, procurement and personnel planning and monitoring.

  • Ensure that the resource acquisition management system effectively standardizes processes for identifying and establishing priority sectors and opportunities, assessing risk and managing project cycle.

  • Ensure that all risk assessments for all identified opportunities are complete and that WV Sudan is compliant with all GAM related policies and procedures.

  • Identify market opportunities, monitor donor trends and growing grant funding from governments and multilaterals in collaboration with the Regional Resources Acquisition and Management Team Leader and the WV support offices (SO’s).

  • Oversee and manage the grant submission and acquisition process at country level, liaising with SOs and Regional office colleagues to ensure necessary program, financial and technical inputs (co-financing, compliance, thematic expertise, etc.)

  • Ensuring that the office has a strong robust GAM knowledge management framework and system that is easily accessible to all staff.

Donor Engagement:

  • Developing and coordinating WV Sudan Donor Cultivation Plans.

  • Lead compilation and fine tuning of professional reports ensuring they are presented in a timely manner and meet donor / Support Office (SO) requirements.

  • Build strong relationships and credibility with donors, using program impact and evidence base to inform program needs, policy revisions and strategic alliances with key stakeholders.

  • Lead and guide the development of strategic funding relationships with key government and multilateral donors, liaising with colleagues in at the regional office and SO’s.

Program Effectiveness and Quality:

  • Lead a team of technical/sectoral managers/experts that provide relevant technical support in the implementation of all our programs implemented by WV Sudan.

  • Lead the development (and revision) of child well-being objectives in the WV Sudan national strategy in alignment to the Global strategic imperatives.

  • In accordance with national strategy, lead overall program design and quality assurance through a team of Technical/ Sectoral Leads.

  • Accountable for the development of Technical Program and other core program design processes (including grant projects) and ensuring alignment with Our Promise and WV Sudan Strategy.

  • Ensure that all programs remain relevant, innovative and strategy focused through ongoing reflection and learning processes.

  • Accountable for M&E processes within WV Sudan (according to LEAP 3 standards) and for ensuring that high quality data providing appropriate impact, evidence, accountability and achievements in accordance with set targets. Drive on going reviews and continued improvements.

  • The position is also accountable for the bi-annual Child Well-being report.

  • Accountable for ensuring strong information management for all program related (non-financial) information, including compliance with the Horizon MIS.

  • Responsible to ensuring WV Sudan demonstrate evidence of impact of the programs through the production of Impact reports/CWBR as aligned to the WVI partnership.

  • Ensuring all programs/projects are aligned to the Partnership Program quality standards and approaches.

  • As appropriate ensure implementation fidelity of core project models.

  • Establish an integrated monitoring system for all grants and projects implemented in WV Sudan as per the government and partnership standards.

  • Ensure all projects and programs adhere to the Safeguarding policy and accountability systems-PAF.

Networking, Internal/External Coordination and Relationships:

  • Build and strengthen networks and partnerships with strategically identified stakeholders to improve learning, influence competitiveness and visibility to realize sustainable impact on Child Well-being Aspirations.

  • Strengthen and expand networking with government, donor, and NGO and UN bodies to coordinate WV’s work with theirs.

  • Maintain good communication with and represent WV Sudan to Support Offices, key NGOs and Governmental Departments; Participate in joint agency assessments, task-force teams and workshops.

  • Establish, roll out and manage protocols for coordinating communication between ministry units and support offices, key international and national donors and other stakeholders.

Staff Capacity Building and Structure:

  • Analyze and adjust structure for cost, efficiency and effectiveness, determine ‘optimal’ grants portfolio package as well program cash flow.

  • Define roles and responsibilities within WVS by creating essential core competencies and providing support to foster continuous and effective engagement of the grant program.

  • Ensuring that GAM and extended NO staff are building their capacity for enhanced grant acquisition and management, including ensuring that world vision courses and resources are accessible and available for use.

  • Develop strategies to attract and maintain staff numbers aligned to Grant portfolio.

  • Provide leadership in facilitating a high performance management culture, open trustworthy staff relationships and integrity to enhance smooth staff relations and accountability.

  • Provide leadership in staff capacity building in grants acquisition, management and grant compliance as per national, partnership and donor initiatives.

Strategic Reporting and Compliance :

  • Remain sensitive to the political implications of WV’s activities, advising of any indications that the neutral and humanitarian nature of the work is being compromised.

  • Ensures quality and timely preparation and submission of CWBR, divisional strategic plan, annual operations plan, monthly reports and budgets.

  • Strategy reporting and dashboard management.

KNOWLEDGE, SKILLS & ABILITIES:

  • A minimum of a BSc. in Development Studies or some related field ( Master is preferred).

  • At least 7 years of experience in leading complex grants and programs. Significant experience of government donor relations and fundraising.

  • Well informed on latest humanitarian trends and donor priorities.

  • Deeper understanding in how proposal development and monitoring systems can be used for marketing purposes.

  • A good understanding and preferably prior leadership experience in managing technical teams implementing Health & Nutrition, WASH, Food Security & livelihoods, Education and Child Protection.

  • People management skills. Strong interpersonal and networking skills to work cross organizationally and with different cultures.

  • Be a results orientated leader with the ability to handle a heavy work load, manage and satisfy multiple conflicting organizational, donor and other stakeholder demands.

  • Ability to provide spiritual leadership to the team.

  • Ability to communicate effectively.

  • Working knowledge of programs/projects cycle management.

  • Ability to maintain effective working relationships with all staff and other key partners.

  • Demonstrate leadership and team building ability.

  • Working knowledge of proposal writing and negotiation skills.

  • Good planning and organizational skills.

  • Computer literate.

  • Commitment to World Vision Core Values and Mission Statement.

  • Perform other duties as required.

Working Environment/Travel:

  • Work environment: Office-based with frequent travel to the field.

People & Culture (HR) Director, WV DRC

PURPOSE OF POSITION:

To provide strategic leadership to WV Democratic Republic of Congo in the area of People Management & Organisational Development in order to optimise performance, fulfill World Vision’s mission, vision, and core values, and to contribute to the measurable improvement of the well-being of vulnerable children and communities in DRC.

The P&C Director is primarily responsible for developing and promoting P&C strategy, leadership development and sustainability, staff and organisational well-being, performance and accountability culture, diverse and talented workforce with the right set of mindsets and behaviours, internal and external networking for greater impact and a professional and sustainable P&C function in the organisation.

KEY RESPONSIBILITIES:

Strategy Development and Execution:

  • Provide strategic guidance and input to the senior leadership team in the alignment and execution of the National Office Strategy and business plans with Our Promise.

  • Develop and implement the People and Culture (P&C) strategy and business plan in support of and in alignment with country, regional and global strategic priorities.

  • Spearhead the monitoring and reporting of people & culture metrics related to talent acquisition, development, retention, partnering for performance, employee engagement and organisational leadership.

  • Serve and contribute as a member of the Crisis Management Team to ensure safety and security of staff. Serve as a member of the National Disaster Management Team, as applicable.

Promoting Leadership Quality and Sustainability:

  • Build the capacity, depth and breadth of National Office and Projects leadership to meet the evolving leadership needs, to realise Our Promise and to enable transformational mindsets and behaviours.

  • Identify and nurture globally, regionally and in-country mobile talent to support leadership and career development, succession planning and retention of high potential managers and leaders in fragile and conflict areas and to prepare a pipeline for future leadership for grants.

  • Design and spearhead the development of staff capacity, including mindsets and behaviors, to work effectively in fragile contexts.

  • Design and execute an orientation and on-boarding strategy that will enable staff to understand Our Promise and its implications on World Vision’s work in different contexts, including fragile.

Ensuring Staff Engagement and Well-Being:

  • Maximise staff well-being to enable staff to embrace the opportunities and challenges in meeting Our Promise. Contextualise, promote and support systems, services and programs for staff well-being.

  • Execute the Our Voice survey and leverage the results to enhance Staff and Organisational Well-being. Together with the senior leadership team, plan and drive measurable improvements in Organisational Leadership, Culture, Agility and Effectiveness.

  • Strengthen the quality of Staff Care and Peer Support interventions especially in fragile, response and conflict areas.

  • Identify the organisational culture gaps and plan culture change interventions to promote leadership and staff mindset & behaviour changes to deliver our promise to the most vulnerable children.

  • Design and execute compensation and benefits strategy, systems and processes in alignment to Our Promise that enable the organisation to attract and retain required staff for fragile contexts.

Promoting Accountability and Performance Culture:

  • Lead structure realignment processes to match program requirements, including pre-positioning for emergency responses.

  • Spearhead the partnering for performance process.

  • Review and contextualise global and regional P&C Policies to National Office P&C policies for international assignees and national staff and ensure alignment with Country labour laws.

  • Ensure people management risks are identified and the organisation regularly reviews and implements adequate risk mitigation measures for fragile, conflict and response areas.

  • Provide leadership in educating staff on employee relations and investigations protocol and ensure cases are managed confidentially and promptly.

  • Promote a culture of faith literacy and awareness of diversity. Encourage staff Christian formation, spiritual nurture and promote principles for effective interfaith engagement in multi-faith contexts, as appropriate.

Developing Capable and available Workforce:

  • Spearhead the acquisition and prepositioning of a diverse and talented workforce using work force planning

  • Ensure that the National Office recruitment policy, system and processes are well established for acquiring talent with required competencies, mindsets and behaviours required to realise Our Promise.

  • Ensure monitoring and reporting systems for national & international hires are effectively managed.

  • Promote gender diversity through appropriate identification of talent at all levels.

Developing a Strategic and Professional People & Culture (HR) Team:

  • Ensure that the People & Culture function has the required capacity, capability, systems, processes, policies and guidelines to drive transformation of mindsets and behaviours and realisation of Our Promise.

  • Promote a customer centric culture in the People & Culture function, ensuring professionalism and accountability in delivering services to staff and leaders.

  • Provide overall leadership and technical support to the P&C team, coaching and mentoring the team through regular meetings, sharing and monitoring individual plans to support professional growth and development.

  • Design efficient P&C systems and processes with a particular focus on process excellence and ensure that Our People is fully operational with accurate and complete information for decision making.

Promoting External and Internal Coordination:

  • Establish proactive linkages and strategic networks with key International NGOs and other stakeholders at the national and international level for broader impact and also to keep abreast of the ongoing changes in the external environment that affects the fragile context operations.

  • Consistently develop and maintain effective working relationships with Regional P&C, SLT and different departments including field based program managers.

KNOWLEDGE, SKILLS & ABILITIES:

  • Education: Bachelor’s degree in Human Resources Management, Business Management or Social Sciences. Master’s Degree in the relevant field is an added advantage.

  • Technical Training qualifications required: Professional qualifications in Human Resource Management or Organisational Development (OD) or Leadership Development.

  • Experience: Minimum of 5 years of experience in a Senior Human Resources Management position in an international organisation.

  • Experience working in conflict and fragile contexts preferred.

  • French language skills essential.

  • The candidate should have a personal calling, passion for service.

  • Experience working with different country labour laws.

  • Experience in risk management in high risk and sensitive environments.

  • HEAT (hostile environment awareness training) and SRMT (security risk management training) or a UN equivalent.

  • RDMT Training

  • Enterprise Risk Management Training.

  • Staff care and Critical Incident Stress Management (CISM) training.

  • Certification in trauma counselling or certain basic training in this area.

  • Interfaith training.

  • MSTC (or similar trainings on context monitoring).

Preferred Skills, Knowledge and Experience:

  • Visionary thinking and understanding of humanitarian operations in fragile contexts.

  • Proven record of managing people in a diverse cross-cultural and interfaith settings and initiating and implementing organisational change in restricted and fragile contexts.

  • Spiritual maturity, interfaith knowledge and a biblical worldview – Ability to articulate and model our Christian identity and mission in an inclusive way.

  • Familiarity with INGO international staffing policies and sound knowledge of Regional/ Country labour laws.

  • Demonstration of well-developed interpersonal skills, excellent communication skills, both verbal and written.

  • Highly flexible and agile in style with the ability to produce creative and pragmatic solutions to complex Human Resources problems.

  • Proven conceptual & analytical skills and systems thinking.

  • Agile decision making - knowledge for P&C/global policies at hand to facilitate decisions.

  • Personal resilience in the face of complex and evolving contexts.

  • Proven facilitation skills.

  • Team player.

  • Champions and manages innovation.

  • Ensure a gender perspective in the scope of work.

  • External engagement, internal engagement and networking skills.

  • Very good OD and change management skills especially the ability to design and execute OD interventions in a fragile & grants funding context.

  • Experience in emergency response scenario planning process.

  • Peer mentoring and coaching from a seasoned leader who has worked in these contexts long enough.

Work Environment/Travel:

  • Willingness to regularly travel to extreme hardship locations.

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.

Project Director, WV Mexico

Project Director

Purpose Of Position

The position of Project Director will be expected to lead and provide strategic leadership to the anticipated Bureau of International Labor Affairs (ILAB), U.S. Department of Labor (USDOL, or the Department), cooperative agreement that will fund technical assistance project in Mexico to strengthen the capacity of governments to address child labor and/or forced labor, and violations of acceptable conditions of work.

The objective of the project is to reduce the risk of child labor, forced labor, and other violations of labor rights for vulnerable women and girls within the agricultural sector.

Major Responsibilities

  • Manage proactive and responsive relationship with grant donor in close collaboration with World Vision National Office staff

  • Direct and oversee grant implementation, ensuring that all strategic objectives are met through proper design, staffing, implementation and quality assurance

  • Research new funding opportunities and develop and write funding proposals, if second phase of the grant or cost extension is planned

  • Supervise a team of senior level international and national staff with skills across a diverse set of technical areas

  • Ensure proper technical capacity of staff to manage complex donor-funded projects

  • Lead grant staff and short-term consultants

  • Establish and maintain effective project reporting, evaluation, and communication systems. Submit timely accurate and professional reports that meet donor requirements

  • Manage grant/project budget within approved spending levels and ensure accurate and timely financial reports to donors and SO staff.

  • Ensure grant/project expenses are reasonable, allocated as per assigned budget, prudent and spent in accordance with donor rules and regulations to ensure low risk audits

  • Liaise with local government officials, local communities, donor representatives and other stakeholders as appropriate

  • Consistently look for more effective and efficient implementation methods and opportunities to increase impact

  • Participate and conduct on-going lessons learned with key staff and partners/sub-grantees

  • Liaise with local government officials, local communities, donor representatives and other stakeholders as appropriate

  • Participate, lead NGO – donor forum to represent WV, the project, and seek cooperation for joint advocacy opportunities

  • Escalate grant management issues early and openly; resolve grant management issues quickly and fully.

  • Provide spiritual leadership to the grants team. Attend and participate in weekly chapel services and daily devotional meetings.

  • Serve as primary liaison to [THE DONOR], local and national governmental authorities, local NGOs, community organizations, Facilitate learning of best practices on program’s technical areas. And other donor organizations.

  • Provide vision and strategic technical leadership for the project.

  • Close cooperation with NO GAM lead for implementation of the GAM objectives as well as close collaboration within the NO GAM Unit on donor positioning, lessons learned, grant health and quality improvements

  • Establish clear and frequent communication regarding program progress and oversight management with the donor.

Minimum Education, Training And Experience Requirements:

  • Minimum of five years of experience in project management, supervision, administration, and implementation of cooperative agreement and/or contract requirements (including meeting deadlines, achieving targets, establishing and maintaining systems for managing project operations, working with multiple subgrantee(s) and/or contractor(s), and overseeing the preparation and submission of required reports to donor agencies), preferably in the country of implementation.

  • Experience establishing and maintaining systems for managing project operations.

  • Proven experience in a leadership role for a project addressing labor-related issues, including child labor, forced labor, or workplace exploitation.

  • Demonstrate the ability to maintain working relationships with all project stakeholders, and engages in coalition building and public-private partnership promotion.

  • Understanding of agricultural supply chains, gender mainstreaming, and/or women’s economic empowerment.

  • Proficiency with public speaking is preferred.

  • University and/or Master's Studies

  • Fluency in English and Spanish is required.

  • Must be directly hired by the recipient, not a subrecipient.

  • Must devote at least 90 percent level of effort

Regional Supply Chain Management Director

CONTEXT:

The macro environmental challenge for World Vision has changed significantly over the past decade. We are living in a world increasingly troubled by large scale disasters, natural, man-made, slow onset and fast onset. Overlaying these four emergency response scenarios with the various channel strategies for development, food, non-food-items, gifts-in-kind, health products and logistics services further complicates World Vision’s supply chain. Superimposing World Vision’s various channels with those of the humanitarian and commercial sector provides huge opportunities for convergence to improve service levels to beneficiaries at to reduce total cost of ownership. All this to say, World Vision

now finds itself in this new set of realities that shape who and what we are and how we need to respond to ever changing demands over the next decade.

Supply chain related expenses are the second largest expense category in World Vision following people expenses. Further analysis of World Vision expenses shows that for every $1 dollar spent on development programs in National Offices, between $.40 and $0.55 goes through our Supply Chain. When we combine development and relief programs, between $.60 to $0.70 passes through our Supply Chain, and for every $1 dollar we spend on programs that include food-aid and Gifts-in-Kind, approximately S.75 is potentially touched by Supply Chain Management. Some supply chain industry thought leaders state that supply chain management is the business.

Reputational risk and exposure to negative press has never been as high for the Partnership. Supply chain management staff is most exposed of all World Vision staff to graft, corruption, fraud, nepotism and poor governance. The majority of internal audit findings, approximately 60%, are related to SCM. World Vision’s supply chain staff is exposed to external influences. Supply chain management staff is accountable for full transactional compliance from the forecasted field requirement to accounts payable.

The humanitarian industry is exposed to a multitude macro trends and we must embed supply chain leadership and mechanisms that will give WV the capability and vision to not only be relevant by 2020, but to be a world-class leader in the humanitarian industry. This will require that we do things much differently than in our previous six decades of existence. There are so many people in need, and World Vision can only touch a few, so the environment will demand a shift to be far more innovative and collaborative.

Supply Chain management places an enormous moral and commercial burden on our organization and its staff, but has not been fully developed or recognised yet as other core support functions such as HR, Finance, IT, Marketing, Communications for example. There is an urgent need to migrate for a reactive tactical SCM environment to a pro-active strategic approach.

PURPOSE OF POSITION:

The Regional Supply Chain Management Director (RSCMD) will establish supply chain management as a core function in each region.

This role will act as a strategic partner with the Region and National Office (NO) leading the strategic direction for supply chain and operational responsibility. With more than 60% of WV’s spend touched by supply chain, it is imperative that standards, accountability mechanisms, capacity and leadership around SCM be taken as a critical priority. The RSCMD will work with Global Supply Chain Management (GSCM) and the respective regional leadership to direct and develop strategy, policy and procedures around supply chain, ensure that the best total value is achieved (risk mitigation, donor confidence, cost reduction, quality, delivery, lead time, asset investment) while meeting the current and future business and technical needs of World Vision worldwide.

As a strategic partner, this role will work with regional and NO’s for both emergency and development program activities, providing guidance and training around developing, selecting, and managing strategic partnerships with suppliers and service providers in low and high cost global regions to meet the local, regional, and global needs of WV’s business. This position will take an active role by participating in supply chain audit activities and risk reduction strategies, coordinate and participate in capacity building and training initiatives, oversee and coordinate the roll out of four phases of SCM modernisation, and act as an advisory resource across other regions when required.

KEY RESPONSIBILITIES:

  • Act as the leading partner in designing the strategic road map and rolling out operational best practices for the supply chain management function across the regions.

  • Lead strategic direction and oversight in the development of Supply Chain Management (SCM) strategy, policies and Key Performance Indicators (KPIs) for performance monitoring.

  • Provide guidance and training to NOs SCM staff for both emergency and program activities.

  • Lead the coordination and roll out and full adoption of SCM modernization and ProVision, creating a sustainable and accountable supply chain management organization.

  • Lead supply chain business process assessments and capacity building activities with SCM staff.

  • Partner with NOs to identify SCM gaps that require tighter controls to ensure compliance and standardization.

KNOWLEDGE, SKILLS & ABILITIES:

  • University degree in Logistics Management and/or Supply Chain Management

  • Post graduate qualification in technical field related to SCM and Business Management

  • Minimum of 15 years of senior management and operational experience in the field of operations, manufacturing, logistics or supply chain management with experience in developing and implementing process change, training and knowledge management and capacity development programs.

  • Training and certification in practices such as Six Sigma, BPI, and /or Lean supply chain.

Preferred Skills, Knowledge and Experience:

  • Suitable experience in industry or the corporate sector is a prerequisite while a sound academic background will be an advantage to ensure that the incumbent will be able to provide learning and growth of the functional specialists as well as the members of the Community of Practice.

  • Professional certification and / or post graduate degree in Supply Chain Management

  • Member of a Professional SCM vocational society.

  • Demonstrates Christ -centered life and work.

  • Demonstrated leadership skills in complex and multi-facet work environment, being able to lead teams effectively.

  • Strong organizational skills and ability to manage an integrated Supply Chain process where members are geographically dispersed.

  • High level of independence shows initiative, and highly motivated team oriented and process oriented leadership style.

  • High degree of negotiation and persuasion skills.

  • Ability to travel internationally (up to 40% of the time).

  • Ability to work with a reasonable level of comfort in high tension and high security risk situations.

  • Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environments and physical hardships.

  • Strong written and verbal skills in English.

  • Experienced in Spend Analysis.

  • Experience in Strategic Sourcing.

  • Experienced in Procurement Processes.

  • Experienced in Inventory Management, Materials Requirement Planning, SCM Information systems, Transport and Warehouse Management.

  • Proven track record in Project Management.

  • Mature Leadership.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 50% of the time.

Country Program Director – WV Laos

PURPOSE OF POSITION:

The Laos Country Program Director will lead, direct, develop and manage all aspects of World Vision’s Field Office in Laos, ensuring ministry impact of the highest, cost effective quality and accountability according to the relevant policies, protocols and standards of World Vision.

The Laos Country Program Director will:

  • Provide strategy and leadership to the World Vision Laos team.

  • Provide strong operational management of all aspects of WV Laos program.

  • Develop strong ministry objectives where communities, Government agencies and donors/supporters are able to directly contribute to the achievement of child well-being outcomes.

  • Actively engage in and support funding acquisition.

  • Carry out engagement activities with partners and other stakeholders.

  • Provide strategic leadership for Our Voice action plan and support people and culture management for World Vision Laos.

  • Provide leadership to financial management including having low administrative cost.

  • Ensure compliance with all relevant laws, standards and requirements, including local country requirements.

  • Ensure all risks are minimized and managed well.

  • Be a role model of being a servant leader - living and leading following Christian principles.

KEY RESPONSIBILITIES:

Strategy and Leadership:

  • Provide leadership, encouragement and support to the office and staff in Laos with the support and guidance of WV Cambodia Senior team and National Director.

  • Plan for and implement a Laos strategy and multi-year business plan.

  • Provide strategic leadership to the Laos staff, supporting and managing all operations in WV Laos to ensure implementation is efficient and effective and meets the goals and objectives of the World Vision, donors and community partners.

Operational Management:

  • Develop annual operating program plans and budgets for Laos to ensure they are in accordance with the country strategy, and World Vision International’s Core Documents, policies, protocols and strategic imperatives.

  • Ensure a relevant, timely and accurate flow of management and operational reports to meet reporting standards of the support and donor partners.

  • Strengthen evidence-based programming, and enable operations staff to use evidence for improved decision making.

  • Support Zonal Managers and AP teams with situation analysis, baselines, design framework, concept paper and proposal writing, multi-year and annual planning and budgeting.

  • Ensure the sectoral integration and implementation of advocacy to positively influence child well-being.

  • Ensure that Laos specific Security and Safety requirements are developed and in place, including setting standards, performance requirements, monitoring security status, and responding to security incidents when escalated.

  • Develop and maintain capacity to respond promptly to all Category I and II emergency relief responses.

Ministry Objectives:

  • Support and guide the Program Quality Associate Director in ensuring all programs and projects are integrated so that a true holistic approach to transformational development is found in the design, implementation, monitoring and evaluation of the work of WV in Laos.

  • Define a clear landscape view of the needs of communities in Laos, identifying need at community, area and country levels particularly MVC to enable the story to be told to donors/supporters.

  • Support Laos staff in identifying and fostering connections between communities and donors/supporters with a focus on both the quality of Ministry and the donor/supporter experience.

  • Facilitate a strong and effective working relationship between Area Program Managers and Program Quality Technical Staff.

Funding Acquisition:

  • Provide key role in the development of a funding strategy for the Laos office, in coordination with WV Cambodia National Director and its Director Strategy & Programme Quality.

  • Support prepositioning to secure new funding opportunities, including through establishing networks and relationships with key stakeholders in order to position the office appropriately to secure funding going forward.

  • Ensure the financial sustainability of World Vision ministry in Laos through a proactive approach to funding acquisition and marketing World Vision’s programs to potential donors/supporters.

  • Contribute to the view of pipeline projects, resources and expense forecast for funding future.

Public Engagement:

  • Represent WV Laos to government, ensuring WV’s registration and Project MoU are got on a timely basis adhering to all the laws and policies of Lao PDR.

  • Ensure renewals and fulfillment of joint protocols and agreements including MoUs are done in line with WV’s identity as an international partnership of Christian and with WV Core Values and Mission Statement.

  • Support Public Engagement Director in securing all necessary government approvals, including MOUs on a timely basis.

  • Represent World Vision to key partner agencies, UN agencies, local and international non-government organizations, churches, media, donors and community leaders.

  • Lead and facilitate strategies to raise awareness of and advocate for change in key issues within the country. Ensure WV is positioned as a leading NGO in promoting the wellbeing of children and families in the communities where WV works.

  • Represent WV in INGO steering committee.

People Management:

  • Provide performance-based leadership that builds and motivates effective teams to achieve the complex scope of World Vision’s ministry and ensures accountability through appropriate performance management.

  • Review and approve the office succession plan to ensure that proper capacity is in place and the succession plan is updated and executed.

  • Develop and coach the senior leadership team in Laos.

  • Ensure gender and ethnic diversity at all levels according to relevant policies and guidelines.

  • Ensure the protocols and procedures for staff security, child protection, risk management, stress management and staff care are implemented and monitored.

  • Work in collaboration with the Cambodia Field Office and its leadership to ensure appropriate strategic, technical quality ministry and functional support is available to the Laos team is provided where needed.

Financial Management:

  • Exercise good stewardship over all resources by maintaining financial control, procedures and records, according to accountability standards required by World Vision International.

  • Ensure the management and regular, systematic review of all budgets, project funding, expenditures and accomplishment of ministry objectives and ensure all programs and projects remain with budget.

  • Oversee compliance with all relevant sections of the Field Financial Manual including proper accounting systems and practices.

  • Work in partnership with the Cambodia Field Office to ensure appropriate strategic and technical Finance support is available to the Finance team in Laos.

  • Ensure Supply Chain Management principles and procedures are followed to reduce risk and possibility of implementing ProVison.

  • Ensure agreed Administrative cost % is maintained by having continuous process improvement.

Compliance:

  • Ensure the office complies with both WV and all local legal requirements and standards.

  • Represent World Vision in courts, if required.

  • Ensure the WV Laos team consistently manages and applies all aspects of the WVI Enterprise Risk Management system.

  • Ensure and oversee proper mechanisms for Adult safety and Child Protection (Safeguarding) and other WVI Standards and Principles implementation.

Christian Leadership:

  • Model a high standard of personal Christian leadership, maturity and integrity as an example to staff and to commend World Vision to various publics.

  • Ensure that spiritual formation for staff results in regular worship, prayer, and biblical reflection that leads to transformational ministry and spiritually active staff.

  • Ensure appropriate Christian witness strategy which are legally allowable by the Government of Laos.

KNOWLEDGE, SKILLS & ABILITIES:

  • Degree in international development, business administration, social science, management or related discipline, preferably at Masters level.

  • Significant leadership experience particularly in driving organizational and cultural change programs.

  • Experience in establishing an office or organization, including developing strategy, system, structure and having prior experience in changing organizational culture.

  • Previous demonstrable success in providing a high level of representational engagement in a complex environment.

  • Experience in managing Development/Relief and Advocacy programs.

  • Cross-cultural leadership skill - candidates must have experiences working globally in different context and especially in an Asian culture.

  • Having prior experience in working with a Government in a socialist country.

Preferred Skills, Knowledge and Experience:

  • Inspirational leadership.

  • Visionary and strategic abilities.

  • Excellent people and representational skills.

  • Ability to work under pressure and make key decisions that impact the safety and wellbeing of WV staff.

  • Cross cultural skills – good understanding of country political, social-economic and cultural context.

  • Cross cultural sensitivity- flexible world view, emotional maturity and physical stamina.

  • Excellent communication skills, both verbal and written, and demonstrated ability to communicate cross-culturally.

  • Good interpersonal skills with ability to build personal and team-based relationships with staff, partners, leaders at all level and especially with Government.

  • A firm understanding of complex security environments is essential.

  • Good analytical skills and a demonstrated ability to think creatively and innovatively, preferred.

Work Environment/Travel:

  • Operations are spread country wide, so ability to travel on a monthly basis to project sites is helpful.

Syria Head of Programmes

PURPOSE OF POSITION:

World Vision International’s Whole of Syria Office is seeking a qualified and highly motivated individual to proactively drive the consolidation, expansion and quality implementation of World Vision’s humanitarian response to the situation in Syria and inside Turkey.

Under the direction of the Syria Response Manager, the Head of Programmes will lead the teams of Programmes, Monitoring, Evaluation, Accountability & Learning (MEAL) and technical advisors to ensure high quality of programming, strong proposal designs that are in line with the Syria and Turkey response objectives and donor priorities and sound monitoring and evaluation systems in place. S/He will directly support Programs, MEAL and technical staff at area-office level collaborate with all other World Vision departments (Operations, Finance, Human Resources, Support Services, etc), liaise internally with the World Vision Partnership and with external stakeholders, and ensure all World Vision’s programs and proposals maintain high standards, in line with World Vision (WV) and international standards.

KEY RESPONSIBILITIES:

Syria & Turkey Program Strategy:

  • Work closely with Syria Response Manager and collaboratively within WV to develop strategic workstreams, including but not limited to areas of operation, sectors, approaches, accountability etc.

  • Ensure WV is positioned as one of the leading humanitarian actors in Syria and in Turkey, operating according to minimum standards in a conflict sensitive manner according to humanitarian principles.

Program Design and Quality Assurance:

  • Ensure all core sectors have sector technical strategies in place, looking for opportunities to integrate. Ensure that these are accessible and well communicated internally.

  • Ensure WV focusses on meeting the needs of the most vulnerable children in the Syria crisis (inside Syria and Turkey).

  • Ensure WV Syria has an approach to inclusion that results in WV resources supporting those in most severe need,

  • Ensure technical approaches and strategies are evidence based and linked to WV project models and child wellbeing.

  • Ensure the quality, consistency, clarity, and strategy alignment of all proposals submitted.

  • Ensure that the field teams are trained and receive required technical assistance for quality implementation of technical approaches and models relevant to the local context.

  • Provide strategic management to technical expert team to ensure that the program standards are met and technical models are consistent with the strategic goals.

  • Ensure that learning is incorporated into programme design.

Monitoring, Evaluation, Accountability and Learning:

  • Fully responsible for the implementation of the program monitoring system including external and internal reporting.

  • Manage MEAL team to plan, implement, analyse and share findings from assessments and program monitoring.

  • Ensure that MEAL team in sufficiently staffed and has the capacity to administer monitoring and evaluations of all projects in Syria and Turkey implementations areas.

  • Support the strengthening of the contextual design and implementation of accountability mechanisms for programs in Syria, ensuring that the design of programs takes local capacities into account, builds on them and maximizes community participation.

  • Assist with the development and support the implementation of community consultation and information provision mechanisms.

  • Integrate data from complaints and feedback mechanisms into internal and external reporting.

  • Ensure tracking of beneficiary numbers and easily analyzed data is available on request. Ensure data is turned into easily communicable information that can inform design and management changes.

  • Ensure WV is compliant with data protection standards when managing beneficiary data.

  • Ensure WV can undertake periodic total reach reporting, disaggregated by age, gender, area, sector etc.

  • Compile and analyze relevant information to inform programme design, programme management, operational improvement and promote learning.

  • Ensure learning is communicated clearly and succinctly to SMT/department heads.

Grant Acquisition and Management:

  • Accountable for the design and development and submissions of proposals to donors in line with WV Syria and Turkey strategy. GAM Manager to lead process.

  • Ensure the input from various WV departments for comprehensive programme design.

  • Manage relationship with WV Support Offices, keeping them up to date and informed in a constructive collaborative relationship.

  • Lead on pre-positioning with selected key donors for strategy and proposal alignment.

  • Serve as donor focal point on funded grants.

  • Monitor implementation of the grant, ensure the GAM team leads the Grant Health Tracker process, compile reports to donor and SO.

  • Ensure grant management issues escalated to SMT for urgent action where appropriate, tracking action to get grant on track.

External Engagement:

  • Represent WV externally with SNGO, INGO, UN and donors, and proactively engage in WOS and Turkey coordination meetings as appropriate.

  • Ensure that key staff have constructive strategically relationships with their appropriate counterparts (e.g. cluster, donor) and that the relationship is utilized for the benefit of WV and beneficiaries.

Management:

  • Lead by example as member of SMT, working with other department heads to ensure a positive and constructive working environment within the office.

  • Overall management and capacity building of GAM, MEAL and Technical staff. Direct line reports approx. 6, wider team 20-30.

  • Link in with other SMT members/head of department to ensure that the wider team is trained and capacitated to provide appropriate inputs to the programs functions in their implementation activities.

  • Serve as OIC in absence of Syria Response Manager, upon request.

KNOWLEDGE, SKILLS & ABILITIES:

  • Masters Degree in relevant area (Int’l Development, Humanities, Social Work, Business Administration, etc) OR Bachelor's degree with equivalent senior level work experience (4 years).

  • Work experience in international relief and development in various geographical areas, or extensive experience in one area; 10 years +

  • Prior senior leadership experience in a humanitarian organization.

  • Proven track record acquiring and/or managing grants from UN, Private or Government agencies, institutional foundations or major individuals preferred.

  • Field experience of managing MEAL related business processes and technical teams.

  • Experience in program development and management, NGO fundraising and/or donor relations.

  • Robust understanding of international humanitarian architecture and proven track record of achieving results through external engagement and collaboration.

Preferred Skills, Knowledge and Experience:

  • Knowledge of Syrian Crisis.

  • Work experience in the Middle East.

  • Arabic language skills.

  • Understanding of the Whole of Syria coordination structure and systems, and a good grasp of the broader aid architecture.

  • Strong writing skills with a focus on clarity, brevity and research.

  • Monitoring and evaluation knowledge.

  • Public speaking and meeting facilitation skills.

  • Technically conversant in either Education, Health, Child Protection, WASH, Youth Empowerment, or Gender Equality.

  • Excellent knowledge of MS Office, Google Platforms.

  • Strong planning and time management skills.

  • Design experience with communication materials.

  • Work collaboratively with team members when assigned to work as part of a team.

  • Experience designing / implementing humanitarian programs in Syria.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 30% of the time.