Liderando com Visão

Não estamos apenas à procura de líderes experientes, oramos fervorosamente por líderes servos que aspiram ajudar a Visão Mundial a trazer vida em toda a sua plenitude para as crianças mais vulneráveis ​​do mundo. A sua visão é a nossa visão?

People & Culture (HR) Director, WV Sierra Leone


To provide leadership and management on all aspects of the organization’s human resource and organizational development functions ensuring the National Office applies the good practice of stewardship by adequately and timely complying to the partnership’s recruitment procedures and guidelines and maximizing utilization of the resources for which they are budgeted for at all levels in the organization; Advise, facilitate and support the countries leadership team in establishing country strategies and create organizational culture that encourages and rewards continuous learning and innovation, and which is firmly rooted in WVI’s Vision, Mission and Core Values.

Communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others.


  • Provide leadership to Country People & Culture (P&C) Team and ensure P&C operations are implemented in accordance with the defined priorities, practices and country strategy

  • To assist the National Director in creating an effective organizational structure that will support the overall program strategies of WV Sierra Leone.

  • Develop country P&C strategic plan in line with Global P&C strategy & Regional P&C priorities & WV Sierra Leone business strategy.

  • Develop annual P&C program implementation plan & budget.

  • Provide Leadership, coaching and mentoring to the P&C team in the areas of Recruitment, Performance Management, Compensation & Benefits, Employees Well-being, Learning & Development, HR policies & procedures.

  • Review country policies to ensure fair and effective recruitment & selection process in WV Sierra Leone (including job analyses, job descriptions, and recruitment procedures) in line with Regional resourcing standards.

  • Embed a culture of effective performance management that is in line with WVI’s Coaching for Performance (CFP) principles.

  • Develop, review and update human resource policies, procedures and systems and ensure that it is within national office and WV Partnership standards.

  • Supervise compensation & benefits in line with WV Global Total Rewards Policy.

  • Lead and develop effective corrective action procedures in WV Sierra Leone– including resolution of staff conflicts and grievances, and ensuring that staff have access to appropriate counseling interventions, as required.

  • Ensure appropriate staff support and care through various relevant initiatives including the implementation of a Staff Care Management/ Peer Support Program.

  • Network with other NGOs and organizations and identify potential resources that could contribute to WV Sierra Leone’s and Sierra Leone initiatives.

  • Effectively participate as a member of the Nationals Senior Leadership team and Regional People & Culture Leadership Forum.

  • Ensure adequate and timely follow up and tracking of all audit recommendation relating to the National Office, as agreed in the Management Response.


  • Master’s degree preferably in Human Resources/Occupational Psychology, Business Administration with specialization in HR or relevant equivalent.

  • Knowledge of and/or experience across the portfolio desirable as a generalist HR background. The following specific experience would be beneficial.

  • At least 5 years related HR leadership experience.

  • Experience in an International NGO is preferred.

  • A strong knowledge of West African context will be an asset.

  • Excellent in written and spoken English. French would be added advantage.

  • Ability to assess, analyze and diagnose organizational realities and to use appropriate OD and performance improvement technologies including consultancy and coaching skills.

  • Leadership competence, self-motivated and a team player.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Attend and participate in daily devotions and weekly Chapel services.

  • Perform other duties as required.

Working Environment/Travel:

  • Work environment: Office based position with frequent movements to the fields.

  • Travel: The position requires ability and willingness to travel domestically and internationally up to 20% of the time.

Finance & Support Services Director, WV Niger


Provide overall leadership, oversight and management support for all aspects of financial management in the National Office. This position is seen as a strategic partner, member of the Senior Management/Leadership Team of the National Office (NO), with a focus on ensuring accountability, stewardship, coordinating planning and budgeting processes, providing accurate financial data, analysis and advices, as well as developing financial strategy that best serves the National Offices strategic and program objectives. The position is responsible for institutional capacity strengthening, the development and implementation of good internal controls, risk management, and utilization and safeguarding of

assets according to WV approved policies and procedures.

Provide strong, effective and efficient leadership to the Supply Chain teams by ensuring procurement of good and services are most economically.

Provide Strong, effective and efficient leadership to the information Communication and Technology (ICT) team by ensuring that the office has reliable, sufficient connectivity and that the organization’s information systems and resources are protected.

Provide overall leadership to the Administration function ensuring that the national office is receiving effective administrative supported and staff have a clean, secure and hospitable place to work.


Leadership, Capacity Development and Strategic Partnering:

  • Provide strong and positive leadership to the finance and support services departments ensuring competent and motivated staff are hired and retained, providing efficient delivery of services.

  • Ensure professional and personal development of finance and support services staff through adequate orientation, on-the-job coaching, identification of learning, training needs and opportunities (e.g. in accounting, procurement,

  • SunSystems, grant management, risk management, leadership, etc.); and succession planning.

  • Model Christ-centered servant leadership and support spiritual development of his/her team.

  • Actively participate in the Hub NOs Senior Management/ Leadership team meetings.

  • Attend and actively participate in strategic regional meetings.

  • Facilitate NDs, Operations, Board and other non-finance staff in understanding and interpretation of financial statements.

  • Ensure partnership finance policies and procedures are understood by Senior Management, Operations/Technical staff, Communities, Local Partners and Board, as appropriate.

  • Develop strong networks internally (other NOs, Support Offices (SOs) and partnership entities) and externally (other NGOs, banking entities, communities, etc.) through effective communication, relationships and twin citizenship.

  • Promote shared resource within the region, and the partnership.

  • Ensure adherence to WVI key policy documents – mission, core values, and covenant of partnership.


  • Ensure adequate cost efficiency and effectiveness measures are in place and are being followed through:

  • Providing cost analysis, promoting benchmarks and making recommendations for determining effective resource utilization at all levels.

  • Contributing to the development of appropriate policies and procedures for procurement of goods and services.

Financial Planning and Budgeting:

  • In collaboration with other Directors of the NO, advise NDs on strategic resource acquisition and allocation in line with Regional Working Group /Virtual Investment Review recommendations approved by the Regional Leader.

  • Lead the planning and budgeting process and provide technical support, to ensure global and regional guidelines are met.

  • Review alignment of budgets between the National Offices, projects, grants, MyPBAS and Support Offices.

  • Ensure control of NOs budget, cash flow and project funding, by providing timely and relevant information to budget managers, in collaboration with the Operations Leaders.

  • Contribute to the development of strategic direction and priorities of the NOs.

Fiscal Accounting, Compliance, Monitoring and Reporting:

  • Design and manage systems, policies and procedures that provide appropriate levels of security and control of WV assets, resources and operations.

  • Ensure the submission of timely, accurate, complete and relevant reporting to the Partnership and to internal users.

  • Design and ensure implementation of efficient and effective internal control systems.

  • Ensure adherence to partnership policies, procedures and guidelines as stipulated in the WVI Financial Manual and other documents, including – but not limited to: grant compliance, planning & budgeting, year-end closing, carryforward,

  • accounting and reporting.

  • Ensure Finance and Grants Finance Managers visit Programs/Projects to monitor accountability issues, follow up on implementation of audit findings and provide support as needed.

Financial Risk Management and Controls:

  • Ensure appropriate financial systems and controls are in place to avoid significant audit risk ratings in finance and support services at both NOs and project levels.

  • Ensure the coordination of management responses to finance and support services audits performed at the NOs and projects; ensure responses are sent on time to the Audit Department; and that finance and support services related audit

  • recommendations are implemented timely at all levels.

  • Ensure adequate preparation for internal and external audits.

  • Ensure all staff receive anti-corruption and fraud training, to mitigate fraud in all locations.

Supply Chain Management:

  • Coordinate and ensure an optimal interface between the supply chain and business units for efficient customer service delivery.

  • Ensure awareness and understanding of key policies and procedures relating to supply chain, administration and logistics.

Improve ICT Infrastructure and provide quality Service:

  • Ensure well-functioning office/programs connectivity.

  • Ensure the development and adherence to computer usage and other ICT policies.

IT Security and Integrity:

  • Ensure office disaster preparedness and policies updated to include new technologies, trends and threats.


  • Ensure that WV staff and assets are secured, safe and well maintained; oversee logistics coordination.

  • Ensure that WV provides quality hospitality services to staff and visitors.

  • Oversee transportation/Logistics.

  • Responsible for vehicle procurement, management and maintenance.

Perform other duties as required.


  • Bachelor's degree in Administration or Accounting. Professional qualification such as CPA/CIMA/ACCA or Master's degree in Business Administration, Finance, Management or other applicable field to financial compliance.

  • Proven experience in working with grant related projects, implementing government grant regulations and building staff capacity.

  • Deep understanding of NGO finance environment and models of programme /project delivery; experience in managing complex funding arrangements.

  • Ability to engage and work collaboratively with diverse group of stakeholders to implement partnership initiatives.

  • Minimum 5 years’ experience working for large INGO.

  • Ability to work with multi-cultural and diverse teams to achieve results.

  • International work experience or exposure.

  • Excellent written and oral communication skills.

  • Proven ability to manage competing priorities.

  • Able to solve complex problems and to exercise independent judgment.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Attend and able to lead in devotions and Chapel services.

  • Certificate in Fraud Examiner ( Recommended).

  • Excellent in written and spoken English. French would be added advantage.

  • Understanding of international accounting standards and government grant regulations.

  • Strong skills in time management and ability to meet strict deadlines.

  • Perform other duties as required.

Preferred Skills, Knowledge and Experience:

  • Technical skills in IT/Finance related to financial systems (SunSystems), OLAP Cube, Horizon, Lotus Notes, eLearning & capacity building and WV-Central.

  • Understanding of programme/project management within NGO context.

  • Experience in preparing and facilitating large group meetings.

  • Good information presentation skills.

Working Environment/Travel:

  • Work environment: Office-based position.

  • Travel: The position requires ability and willingness to travel domestically and internationally up to 10% of the time.

  • On call: When called upon.

Regional IT Director, North America


The Regional IT Director is responsible for providing IT leadership in the region, managing and maintaining global IT processes and standards in the region. This position manages multiple IT processes and is accountable for IT services in the region.

Individuals within the IT leadership job family have responsibility for activities that contribute to planning, creating and implementing an IT vision and strategy that is aligned with the global IT strategic plan so as to enable the regional business strategy. They provide input to the development of global IT standards, technology architecture, technology evaluation and transfer. They manage small to large teams of IT staff in the region who are responsible for delivering and supporting IT solutions for the business and customers. They provide technical and business leadership to IT team in the region as well as to the business.

The Regional IT Director is also responsible for analyzing trends in technology, assessing the impact of emerging technologies on the business, providing solutions to address technology and business issues, and managing financial resources while ensuring the development of high-quality technology solutions. These solutions must be developed at the best possible cost and be aligned with customer and business needs while establishing relationships with employees and key internal and external stakeholders. They are also responsible for participating and providing input into the development of an IT governance framework that defines the working relationships and sharing of IT components among various IT groups within the organization.

To be successful, individuals must possess a combination of business, technical and leadership skills and competencies. This requires an understanding of organization’s business needs, processes and functions. They also need a solid knowledge of IT infrastructure, architecture, applications development and support, networks, and computer operations. In addition, individuals working in this role must have excellent communication skills and the ability to influence others.

The Regional IT Director has a matrix reporting to the Senior Director of Operations (SDO) for the region.


Business and IT Strategy:

  • Develops the tactical components and strategies to achieve goals at an enterprise level.

  • Works with business partners to understand business needs.

  • Manages the development and implementation of IT initiatives to support business strategy.

Change Management:

  • Articulates change.

  • Is active and visible throughout the change process.

  • Provides frequent, communication to department/organization and clients about the change (i.e., rationale, expected outcomes, the "big” picture) and the impact of the change (individual and business).

  • Builds a coalition of sponsorship (managers, staff and clients) and manages resistance to the change

  • Identifies and removes obstacles to change.


  • Leads or participates in a customer advisory board to manage IT services demand.

  • Communicates client’s needs and priorities and provides feedback on pricing and investment.


  • Provides input to technology planning within multiple functional areas.

  • Implements solutions consistent with current and future architecture.

Process Improvements:

  • Manages the improvement processes that impact customer satisfaction and relationships.

  • Owns the designated processes and is accountable for ensuring that established processes are followed.


  • Owns and manages the Regional IT budget

  • Participates in the development of IT budgets.

  • Tracks and takes appropriate steps to stay within budget.

  • Provides high-quality services at optimal cost to customers.

  • Measures service performance and implements improvements.

IT Technology Development:

  • Directs the development, implementation and support of technology solutions required to increase business efficiency and effectiveness.

Service Level Agreements (SLAs):

  • Participates and provides input to the SLA development process.

  • Ensures internal SLAs are met.

Vendor Management:

  • Provides advice and counsel to the vendor relationship decision-making and contract development processes.

  • Reviews service provider performance.

  • Identifies and confirms performance problems and notifies contract managers.

Resource Management:

  • Meets regularly with team to gather work statuses.

  • Discusses work progress and obstacles.

  • Provides advice, guidance, encouragement and constructive feedback.

  • Ensures work, information, ideas, and technology flow freely across teams.

  • Establishes measurable individual and team objectives that are aligned with business and organizational goals.

  • Documents and presents performance assessments.

  • Recognizes and rewards associates commensurate with performance.

  • Implements organizational practices for staffing, EEO, diversity, performance management, development, reward and recognition, and retention.

Workforce Planning:

  • Identifies the roles, skills and knowledge required to achieve goals.

  • Ensures staff has the resources and skills needed to support all work initiatives within a limited number of COCs or functions.

  • Participates in IT workforce deployment activities.


  • Bachelor’s or Master’s Degree in Computer Science, Electrical & Electronics Engineering, Information Systems, Business Administration, or other related field. Or equivalent work experience.

  • Requires leadership, business knowledge, negotiation skills and experience/in-depth knowledge of IT infrastructure operations and/or software implementation and support across multiple countries.

  • Requires demonstrated ability to launch and deliver one or more IT project(s) across multiple countries on time and within budget.

  • Typically has 10 to 15 years of IT and business/industry work experience, with knowledge of one process/service.

  • Requires experience in managing teams and building relationships with people at a variety of levels.

  • Willingness and ability to travel domestically and internationally, as necessary.

  • Effective in written and verbal communication in English.

  • Industry certifications from Microsoft, Cisco, ITIL, ISACA, PMI, etc.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 25% of the time.

People & Culture (HR) Director, South Sudan


To provide strategic leadership to WV South Sudan in the area of people management & organizational development in order to optimize organizational performance, fulfill World Vision mission, vision, core values and contribute to the measurable improvement of the well-being of vulnerable children and communities in the Country.

The People & Culture/HR (P&C) Director is primarily responsible for ensuring, developing and promoting P&C strategy, leadership development and sustainability, staff and organisational well-being, performance and accountability culture, diverse and talented workforce with the right set of mindset and behaviours, internal and external networking for greater impact and a professional and sustainable P&C function in the organisation.


Ensuring Strategy Development and Execution:

  • Provide strategic guidance and input to the senior leadership team in the alignment and execution of the National Office Strategy and business plans with Our Promise 2030.

  • Develop and implement the People and Culture (P&C) strategy and business plan in support of and in alignment with country, regional and global strategic priorities.

  • Spearhead the monitoring and reporting of people & culture metrics related to talent acquisition, development, retention, performance management, employee engagement and organizational leadership.

  • Advise and support the Country Programme Director (CPD) and the Senior Leadership Team (SLT) in engagement on critical issues relating to attraction, development, deployment, retention and separation of staff.

  • Serve and contribute as a member of the Crisis Management Team to ensure safety and security of staff and serve as a member of the National Disaster Management Team.

Promoting Leadership Quality and Sustainability:

  • Build the capacity, depth and breadth of National Office and Projects leadership to meet the evolving leadership needs, to realize Our Promise 2030 and to enable transformational mindsets and behaviours.

  • Identify and nurture of globally, regionally and in-country mobile talents to support leadership and career development, succession planning and retention of high potential managers and leaders in fragile and conflict areas and to prepare a pipeline for future leadership for grants.

  • Design and spearhead the capacity development of staff to prepare staff to work the required mindset and behaviours in most vulnerable areas.

  • Design and execute an orientation and on-boarding strategy that will enable staff to understand Strategy 2030, its implications on World Vision fragile context program and prepare with the right mindset and behaviours to address the needs of grants management.

Ensuring Staff Engagement and Well Being:

  • Maximize staff well-being to enable our staff to embrace the opportunities and challenges in meeting Our Promise 2030. Contextualize, promote and support systems, services and programs for employee well-being.

  • Execute Our Voice survey and leverage the results to enhance Staff and Organisational Well-being. Together with the senior leadership, plan and drive measurable improvements in Organisational Leadership, Culture, Agility and Effectiveness.

  • Strengthen the quality of Staff Care and Peer Support interventions especially in fragile, response and conflict areas.

  • Identify the organisational culture gaps and plan culture change Interventions to promote leadership and staff mindset & behaviour changes to deliver our promise to the most vulnerable children.

  • Design and execute compensation and benefits strategy, systems and processes in alignment to strategy 2030 that enables the organisation to attract right staff, stay competitive within the local labour market and promote staff retention in the most vulnerable areas.

Promoting Accountability and Performance Culture:

  • Maximize accountability for Organizational culture, agility, and effectiveness which drives high performance and realization of Our Promise 2030.

  • Lead re-structuring processes before a major program growth, downsizing or pre-positioning for an emergency response

  • Promote a culture of diversity and encourage spiritual development of Christian leaders, promote interfaith principles and values and oneness among Christian and staff of other faith.

  • Spearhead the performance management process, strengthen the quality of performance and promote career conversations in the office.

  • Review and contextualize global and regional P&C Policies to National office P&C policies for International assignees and national staff and ensure its alignment with Country labour laws.

  • Regular monitoring and strengthening of internal controls related to staff safety, hiring and separation processes, payroll management, employee relations.

  • Ensure people management risks are identified and the organization regularly reviews and implements adequate risk mitigation measures. Strengthen the risk mitigation measures especially in fragile, response and conflict areas.

  • Provide leadership in educating staff on employee relations and investigations protocol and ensure cases are managed confidentially and promptly.

  • Oversee grievance management, corrective and disciplinary actions in line with organizational policies.

Developing Capable and available Workforce:

  • Spearhead the acquisition and prepositioning of a diverse and talented workforce by work force planning for upcoming grants.

  • Ensure that the National Office recruitment policy, system and Processes are well established for acquiring right talents with required competencies, mindsets and behaviours required to realize Our Promise 2030.

  • Ensure monitoring and reporting systems for national & International hires are effectively managed.

  • Promote gender and diversity and female leadership through right identification of talents at all levels.

Developing a Strategic and Professional People & Culture Team:

  • Ensure that the People &Culture function has the required capacity, capability, systems, processes, policies and guidelines that drive transformation of mindsets and behaviours and realization of Our Promise 2030.

  • Promote a customer centric culture in the People & Culture function, ensuring professionalism and accountability in delivering services to staff and leaders.

  • Provide overall leadership and technical support to the P&C team, coaching and mentoring the team through regular meetings, sharing and monitoring weekly, monthly and quarterly individual plans to support their professional growth and development.

  • Design efficient P&C systems and processes with a particular focus on process excellence and ensure that Our People information system is fully operational with 100% accuracy.

Promoting External and Internal Coordination:

  • Establish proactive linkages and strategic networks with key International NGOs and other stakeholders at the national and international level for broader impact and also to keep abreast of the ongoing changes in external environment that affects the fragile context operations.

  • Develop, manage and sustain relationships with Regional and Global Centre P&C functional leads to proactively engage on fragile context peculiarities and its implication on P&C function.

  • Consistently develop and maintain working relationships with SLT and different departments including field based program managers.


  • Educational level required: Bachelor’s degree in Human Resources Management, Business Management or Social Sciences.

  • Master’s Degree in the relevant field is an added advantage.

  • Technical Training qualifications required: Professional qualifications in Human Resource Management or Organizational Development or Leadership Development.

  • Experience: Minimum of 5 years’ experience in a Senior Human Resources Management position in an international Non-Profit organization in conflict and fragile countries.

  • The candidate should have a personal calling, passion for service rather than monetary value as this is a challenging context with basic amenities.

  • Excellent Strategic thinking and understanding of humanitarian operations in fragile contexts.

  • Proven record of managing people in a diverse cross-cultural and interfaith settings and initiating and implementing organizational change in restricted and fragile contexts.

  • Proven track record of integrity and the ability to apply HR principles in a fair and consistent manner.

  • Must be familiar with INGO international staffing policies and have a knowledge of Regional/ Country labor laws.

  • Demonstration of well-developed interpersonal skills, excellent communication skills, both verbal and written.

  • Highly flexible and agile in style with the ability to produce creative and pragmatic solutions to complex Human Resources problems.

  • Proven conceptual & analytical skills.

  • Sharp mind, quick in decision making - knowledge for P&C/global policies at hand to facilitate decisions.

  • Proven facilitation skills.

  • Display considerable initiative and independence, with the ability to take lead and shoulder responsibility.

  • Emotional maturity, personal resilience and calmness in the face of an ever evolving context.

  • Ensure a gender perspective in the scope of work.

  • External engagement. Internal engagement and networking skills.

  • Spiritual maturity, interfaith knowledge and a biblical worldview – Ability to communicate WV’s Christian identity and mission to non-Christian staff in an inclusive way.

  • Very good Organizational Development and change management skills especially the ability to design and execute OD interventions in a fragile & Grants funding context.

Experiences, exposures and learning opportunities include:

  • A few months deployment experience in a fragile context.

  • Experience in emergency response scenario planning process.

  • Experience working with different country labour laws - at least more than two to diversify the minds in different laws.

  • Experience in risk management in high risk and sensitive environments.

  • Peer mentoring and coaching from a seasoned GAM, HEA or a P&C Leader who has worked in these contexts long enough.

Some useful trainings for this role include:

  • HEAT (Hostile environment awareness training) and SRMT (Security Risk Management Training ) or a UN equivalent.

  • HEARRT (HEA training).

  • Enterprise Risk Management Training.

  • Staff care and Critical incident stress management training.

  • Certification in trauma counselling or certain basic training in this area.

  • Interfaith training.

  • MSTC (or similar trainings on context monitoring).

  • Disaster Management Training.

Working Environment/Training:

  • Work environment: Office-based with some travels to projects in the country.

  • Travel: 25% National and regional travel / 5% international travel is required.

  • On call: 24/7

  • Ability to work under pressure and in stressful environment.

People & Culture (HR) Director, WV Bangladesh


Provide leadership and strategic management for all aspects of People & Culture (HR) and organizational development functions. It provides strategic input and support to the National and Response Director, CoPs and Senior Leadership Teams in order to achieve the Global strategy and World Vision Internationals (WVI’s) mission.

Lead and facilitate the development of a highly effective and strategic P&C function to ensure the organization has the right structure, culture and talent needed to deliver on its objectives. play a key role in assessing internal and external environment in the workplace demands to ensure a proper change management and organizational culture approach, that considers national socio-political context, disasters, and lead actions on attracting and retaining qualified work force, new organizational initiatives towards efficiency and effectiveness and increasing need for higher levels of accountabilities to support new funding streams and diverse programs.

The P&C Director position will lead strategic thinking and implementation of World Vision Bangladesh’s P&C plans consistent with the Country strategy and Partnership’s LEADER P&C strategy. This position will support the Senior Management Team and the Governance leadership of the organization to execute organizational strategies, goals and priorities with World Vision’s vision, mission and values with excellence.


Leadership and Strategy:

  • Advice and support National Office (NO) People and Culture in their leadership and engagement on matters related to Human Resource Management and Organizational Development.

  • Strategic business partnering with the Leadership at all levels in creating a culture of transformational leadership.

  • Advise and support the Leadership on all aspects relating to Human Resource Management, Leadership & Development and Organizational Development to create an enabling environment and increase people’s productivity.

  • Collaborate with NO Senior Management Team (SMT) in setting up and management of performance accountability systems and HR balance scorecard in consultation with all relevant stakeholders.

  • Practice servant hood and provide spiritual leadership to the team & beyond being a role model.

  • Provide leadership in recruitment of senior leadership positions by working closely with the region and board as and when needed.

  • Responsible to develop WV Bangladesh P&C priorities and plans ensuring that regional & national priorities are integrated and prioritized.

  • Lead the development and implementation of P&C secondary strategy and business plan in support of and in alignment with Country, Regional (including sub strategies) and LEADER strategy and priorities.

  • Provide leadership to development and implementation of organization wide communication and change management plan during transition.

  • Develop strategic work force plan for the organization to deliver the country strategy.

Quality Assurance/Risk Management:

  • Leads NO People & Culture review and assist NO in creating risk mitigation implementation plan related to P&C based on GC Internal Audit recommendations related to P&C.

  • Leads, monitor and evaluate the progress of human resources management practices ensuring compliance with WVI partnership standards, policies and procedures. Advises and supports in addressing gaps/issues in P&C practices as necessary

  • and appropriate.

  • Contribute and support the organizational culture climate audits and engage NO leaders in mitigating risks in people management.

  • Support the development, implementation and compliance of LEADER Scorecard in alignment with Country goals and priorities.

Organization Culture and Change:

  • Leadership development programs are in place that produce cultural alignment, build leadership skills and develop behaviors consistent with WVB values and expectations of leaders.

  • Culture Management plans are in place across divisions and are focused on strategic behaviors and capabilities.

  • Organization Development initiatives reflect excellent changes management principles to gain traction and make lasting organization wide change.

Employee Engagement:

  • Facilitate the development of contextualized orientation materials and programs for new hires that create an enhanced understanding of WV mission, culture, policies, procedures and protocol.

  • Open and productive relationships exist between management and employees. Processes are provided to effectively assist in equitably addressing workplace issues.

  • Compensation and benefits are targeted at the level necessary to attract, retain and motivate quality people within the relevant comparator market by implementing Partnership Total Rewards philosophy.

  • Review and facilitate staff care programs that relate to stress and support managers in their plans to ensure minimum stress within WV Bangladesh.

Team Development:

  • Individual learning plans are established.

  • Established clear performance indicators.

  • Regular P&C individual performance feedback.

  • Ensure positive feedback from clients (staff).

  • Meet P&C department work goals.

Integration of P&C to other Department:

  • Good working relationships with senior managers and ND, P&C regional office, WVI P&C.

  • Established relationship with key P&C vendors outside WV Bangladesh.

  • P&C audits/culture climate survey conducted.

Professional & Personal Development:

  • Demonstrating an understanding of and commitment to World Vision’s Core Values in the approach to work and relationships.

  • Collaboration with different key working relationships.

  • Work and Life balance.

  • Personal and professional development goals consistent with World Vision’s strategic goal.


  • Graduate degree qualification and/or professional qualification in Organizational Development, Psychology, Development Studies, Leadership or HRD.

  • Post graduate / MBA.

  • At least 5 -7 years’ experience in Organizational Development and HR development or related fields, in a complex, international organization preferably in INGO context.

  • Significant senior level leadership experience in an international environment, preferably in Bangladesh / South Asia.

  • Developed people in a cross-cultural setting and initiated and implemented organizational change at leadership level.

  • Proven leadership ability and executive presence and ability to build strong relationships with senior leaders.

  • Proven experience in Change Management and OD processes.

  • Experience in Operations with Grant Funding.

  • A thorough understanding of all areas of HR management and staff development, and knowledge of HR, group processes and dynamics and able to apply it in Asian context.

  • Demonstrated ability to assess, analyze and diagnose organizational realities and to use appropriate OD and performance improvement.

  • Demonstrated collaboration skills.

Preferred Skills, Knowledge and Experience:

  • Understand the vision, mission of World Vision.

  • Understand the Humanitarian industry.

  • Results orientation and ability to demonstrate bottom line impact.

  • Extensive experience in leading HR processes in a Grant funded Office.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 15% of the time.

SAR Strategy, Evidence and Learning Director

*Position location to be determined by home country of successful candidate within the Southern Africa Region where WVI is registered to operate.

*International and local applicants will be considered.


The purpose of this position is to provide strategic leadership and oversight of regional support to National Offices (NO’s) with a primary focus on National Office (NO)strategy implementation in alignment with the WVI partnership strategy and the development of integrated programs strategically aligned to improve child well-being.

The position will provide functional leadership to the Strategy Advisor, Monitoring and Evaluation Advisor, Sponsorship Advisor to deliver on their strategic objectives and game changers.

The position coordinates with the WV Global Centre Strategy and Collaboration office to ensure NO strategy formulation, alignment, execution/performance and reporting are in line with Our promise 2030 and the SDGs. The position also coordinate with the WV Global Centre’s Global Field Operations team to oversee implementation of key regional and global initiatives, support NO’s metrics, Programme Support Teams (PST), Strategic Support Teams (SST), Global National Office Dashboard, Partnership Strategic Scorecard and Programme Capability and Performance Review; Global Evidence & Learning, Global Technical Service Operations to ensure support for quality and effective programing and reporting.

While upholding the reserve powers of the Region, the evidence and learning team will assure quality standards across the work of the nine National Offices across the region. This will include ensuring DME capacity, ensuring all relevant standards are met, quality of Child Well-Being reporting, programming systems and processes. This team will also seek to identify and grow innovative methods in PE and sponsorship that contribute to the Partnership and NO strategies. The team will work closely with technical staff from the WVI GC Technical Services Organisation (TSO) and in NOs to assure quality technical approaches and guidance and technical DME.

The Director will be part of the Regional Directors team reporting into the Senior Director of Operations (SDO) and Awill be a member of the Integrated Programming Team.


Strategy Alignment and Realization:

  • Coordinate strategy alignment, ,across the region

  • Coordinate the implementation of strategic initiatives related to OP2030 and in the region.

  • Facilitate and support the implementation of WVI’s strategy, Our Promise 2030, in the Southern Africa Region.

  • Engage Global Centre (GC) and Regional Office (RO) technical staff (e.g. Health, Livelihood, Child Protection, WASH, etc) to coordinate strategic direction of sectors.

  • Support sectoral staff to strengthen integration of Technical Program activities.

  • Coordinate regional office reporting on the strategy realization framework indicators and the World Vision International Board scorecard.

  • Participate in all key Partnership strategy network meetings organized by Strategy Realisation and Innovation (SRI) to ensure NO strategy alignment to Our Promise 2030.

  • Liaise with the Strategy Realisation and Innovation (SRI) office on matters related to methodology, use of tools, quality of work and integration with Partnership-wide standards.

  • Support NO program effectiveness and strategy staff regarding Partnership recommended strategy development methodologies and best practices.

  • Coordinate standardized strategy measurement and reporting in NOs.

  • Coordinate Technical Service Operations (TSO) requests in the region to strengthen strategic oversight of technical programs.

  • Support NO metrics Programme Support Teams (PST), Strategic Support Team (SST), Global National Office Dashboard (GNOD), Partnership Strategy scorecard and Programme Capability and Performance Review (PCPR) process.

Program Quality and Effectiveness:

  • Ensure implementation of programming quality standards and associated Technical Programs in NOs.

  • Ensure that relevant Program Management approaches, including DPA as well as systems and tools are applied in programs.

  • Ensure adequate DME competencies and processes in place in all NOs.

  • Coordinate Support implementation and effective use of key global initiatives including Horizon 3.0 and TFE to enhance NO M&E systems.

  • Ensure that LEAP 3 implementation plans are developed, shared and implemented in all NOs.

  • Ensure functional PSTs and that effective use of TSO and GTRN is established as appropriate in all NOs.

  • Ensure a functional Regional program quality core team in place for NO peer support (e.g. health, livelihood, education, WASH, etc).

  • Work with NOs to produce high quality CWB reports that demonstrate evidence of our work and that changes to programmes are implemented based on findings.

  • Ensure that Fragile Context Programming Tools and Model are applied and implemented in the D.R. Congo and any other fragile context in Southern Africa. Ensure that learning from the D.R. Congo as a Fragile Context is documented and shared with the Partnership to contribute to improving tools and enhancing models for FC.

Evidence and Collaboration with other Regional Teams:

  • Work closely with GC E&L and SOs to conduct impact and ex post evaluations.

  • Establish and strengthen linkages and networks with relevant WV communities of practice and experts, leading institutions, governments and other organizations.

  • Coordinate and support the mobilization of technical expertise across the region, ensuring effective knowledge management, and continuous improvement of programming.

Sponsorship Transformation:

  • Ensure that Sponsorship is effectively integrated in end-to-end programming processesparticularly with Sectoral Teams and Technical Programs.

  • Support enhancement of sponsorship business processes through technology and innovation.

  • Coordinate contextualization of Sponsorship field operating model for use in NOs.

  • End-to-end sponsorship processes/systems simplified and streamlined in NOs.

  • Facilitate the use of Child Monitoring information to inform programming in NOs.

Resource Development:

  • Contribute to Resource development by providing evidence of programming impact.

  • Seek project funding for PE and sponsorship enhancement and innovation.

  • Collaborate with the SAR Grant Acquisition and Management unit (GAM), NOs and SO to support resource development efforts, especially quality of program designs.


  • A Master’s degree in management or a social science field required

  • At least 10 years’ experience in relief and development work, out of which at least 5 years must be in a senior leadership position at national or regional level preferably in World Vision Southern Africa or similar contexts.

  • Very good experience in designing technical programs such as child protection, food security, primary health care, micro enterprises development and disaster management.

  • Very good experience in impact measurement and DME practices including LEAP 3.

  • Very good experience in strategy development and strategy monitoring processes.

  • Very good leadership and people management skills.

  • Very good analytical, quantitative and qualitative using computer programs.

  • Very good experience in designing and facilitating technical training programmes.

  • Excellent presentation and communication skills.

  • Excellent interpersonal skills. Must be people-minded and relational with WV staff at all levels.

  • Must have excellent communication skills, negotiation and conflict resolution abilities.

  • Must be grounded in biblical knowledge, particularly as it relates to the holistic Mission and calling of World Vision.

  • Demonstrated skills in designing development programs in various religious and socio cultural contexts.

  • Understanding of various Southern Africa contexts through experience working in the region.

  • Perform other duties as required.

  • Demonstrated project management experience.

  • Demonstrated competencies in monitoring and evaluation including the accompanying MIS and Horizon.

  • Excellent facilitation, negotiation, coordination and networking skills at all levels.

Preferred Skills, Knowledge and Experience:

  • Persuasive and passionate communication skills with excellent interpersonal and multidisciplinary project skills.

  • Evidence of advanced knowledge and skills in use quantitative data analysis tools such as EPI INFO, SPSS, SAS, STATA etc and or qualitative data analysis tools e.g. NVivo, ATLAS.ti.

  • Exposure to mobile data collection software for surveys and assessments.

  • Familiarity with global standards for metrics related to development and emergency humanitarian responses.

  • Experience in designing evaluations for integrated programmes to measure performance and impact.

  • Evidence of developing and implementing monitoring and evaluation frameworks in for community based multiple funded programmes.

Work Environment/Travel:

  • Work environment: Office-based with frequent travel to the field.

  • Travel: Ability to travel up to 35% domestic and International travel.

Grant Acquisition Management Director, Mozambique


Government and multilateral grants account for approximately 45% of the total WV Mozambique profile. The office has a large grant portfolio and there is significant potential for further growth. The Grant Acquisition Management (GAM) Director, a key member of the Senior Leadership Team, provides leadership in the development and implementation of the WV Mozambique Resource Development Strategy and in the acquisition of new government, multilateral and foundation grants to enable World Vision Mozambique to increase its contributions to child well-being and NO strategic objectives through increased revenue in the key priority sectors of Health/Nutrition, Education, Economic Development and Child Protection. The GAM Director ensures resource diversification, strengthened donor networking and improved resource acquisition capabilities for World Vision Mozambique. Working closely with GAM team members and with technical specialists in each sector, he or she will be responsible for the implementation and coordination of grant acquisition processes, leading in pre-positioning, proposal development and donor liaison and will track grants acquisition performance metrics. He or she will build the capacity of other staff in resource acquisition, and provide backstopping support to projects as needed.

The GAM Director position will also be responsible for supporting a greater level of rigour and attention in WV Mozambique’s grant management, with ensuring that accurate and timely project status information is consistently available, and that WV Mozambique is improving its grant staff capacity in the techniques of project management. He/she will lead the team to ensure WV Mozambique project managers have the tools and resources they need to reach their targets and deliver high standards of quality programming and accountability for maximum impact on Child Well-being.

Communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others. He or she will support in building the capacity of grant staff in management, and ensure the provisions of management and M&E backstopping support to grants as needed.


Grant Acquisition:

  • Increase grant resources to support the implementation of the WV Mozambique National Strategy, advance child wellbeing and maintain a balanced and diversified portfolio for WV Mozambique.

  • Develop/maintain effective relations and ensure high-quality working relationships with partners and external stakeholders including INGOs, local organizations, UN agencies to ensure strong partnering and consortia options, pre-positioning and raise the WVM profile.

  • Manage opportunity pipeline tracking planning ( country level donor mapping, strategic direction and areas of alignment, etc).

  • Track and prioritize grant opportunities that are aligned with NO strategic priorities.

  • Mobilize support needed from RO, SOs, GC and within WV Mozambique to ensure strong proposal development teams to respond to opportunities.

  • Lead and ensure the completion of processes for risk assessment and go/no-go decision for potential opportunities.

  • Lead the process of preparing funding proposals, including Grants, PNS projects and corporate donors.

  • Ensure proposals are prepared to a high quality and in alignment with required donor formats and standards.

  • Working with the WV Mozambique Finance team, ensure budgets are prepared in the correct format including all necessary costs.

Grant Management, Compliance, Tracking and Reporting:

  • Ensure the mobilization and availability of cross- functional support for GAM performance ( finance, operations, P&C, strategy, technical, QA).

  • Ensure prompt and timely resolution of grants implementation issues including grants audit issues.

  • Coordinate with Chiefs of Party to ensure timely submission of key grant documents as per the agreement (semi & annual reports, mid-term and final evaluation reports, quarterly financial report etc.) and a successful close out of large scale grants.

  • In collaboration with CoPs and Finance team ensure compliance in key grant areas (e.g. eligibility, CAL, match, grant decision making powers, etc).

  • Ensure development of tools to monitor the status of projects in order to give monthly status updates, including RACI, work breakdown structure, risk registers, etc. These should be based on the compilation of key project performance metrics that are easily available for tracking e.g. progress in completion of activities, progress in spending, progress in submission of donor reports and so on. Ensure that grant staff understand and use these tools and build capacity in their use.

  • Working closely with grant finance managers, monitor spending in relation to project objectives for all grants, and report to the management regarding any areas requiring corrective action.

  • Receive project performance data from grant managers on a monthly basis. Compile project performance data to prepare concise monthly project performance reports, highlighting areas of specific strength or specific concern.

  • Ensure that contributions from grants are adequately incorporated into the annual WV Mozambique Child Wellbeing Report.

Donor and Support Office Relations:

  • Identify key relationships to strengthen the national office pre-positioning and elevate WVM’s profile with government, multilateral and private sector donors.

  • Maintain and strengthen donor relationships at country level, developing engagement strategies for each donor or a group of donors, using previous success and documented best practices in grant management.

  • Ensure the development of high quality marketing material to showcase and preposition WV Mozambique.

  • Provide programme updates to Support Offices and the SARO and support grant managers to ensure adequate care and quality for the development of success stories for donors, Support Offices and Government that demonstrate results and value for money.

Capacity Building and Staff Development:

  • Lead, organize, motivate and develop GAM team members to high standards of performance and build a high functioning GAM team within WV.

  • Build successors and develop a talent pool. This involves building consensus and conflict resolution, staff recruitment, orientation, on-going management support, quarterly coaching, annual performance planning and appraisal. Support the professional and personal development of staff through on the job coaching, identification of learning and training needs and opportunities.

  • Lead GAM capacity development planning in the NOs (i.e. identification of capacity gaps at NO in GAM, capacity building initiatives for in Grants acquisition, start-up workshops for new grants according to the grants minimum standards, grants management training in various government and multilateral donors’ regulations, training in common areas leading to poor grant implementation, etc).

  • Ensure the provision of timed and targeted capacity building to front-line staff according to WV Mozambique National Capacity building plan.


  • Ensure appropriate representation of WV Mozambique at strategic fora that could lead to resource acquisition and enhanced programming collaboration.

  • Represent the National Office in the grants community fora (internal and external to WV).

  • Serve as the primary WV Mozambique focal point for collaboration with the SARO Progamme Development Unit and GAM Hub.

Organizational Strengthening and Christian Witness:

  • Lead in building trust and valuing people according to WV Mozambique guiding principles and Leadership Behaviours, contributing to strengthened organizational culture.

  • Model WV Christian ethos and participate in staff devotions and Bible study on a weekly basis. Actively demonstrate and model WV Mozambique guiding principles and leadership behaviours.


  • Communicate World Vision's Christian ethos and demonstrate a quality of spiritual life that is an example to others.

  • While this job description is intended to be an accurate reflection of the duties involved in this position, World Vision reserves the right to add, remove or alter duties when necessary.

  • Attend and lead weekly devotions.


  • Masters degree and/or professional qualification in International Development studies, Community Development or any Social Science related degree.

  • Demonstrated track record of successful grant acquisition from government and multilateral donors including proposal writing, project implementation and a demonstrated ability to prepare and edit high quality reports for major donors.

  • At least 10 years of experience in international development, M&E or a technical sector.

  • At least 5 years of team management experience.

  • Excellent knowledge and experience of grant management or backstopping and experience of grant compliance procedures and regulations for major bilateral and multilateral donors.

  • Experience on influencing policy formulation, implementation, evaluation, mobilization for stakeholders engagement in the decision making process.

  • High level critical thinking, decision making and problem solving skills.

  • Excellent computer skills, including data capture and advanced data analysis. In depth knowledge of Microsoft Windows, Excel, and at least one statistical analysis package, such as SPSS for Windows.

  • Leadership capabilities that includes coaching staff to high level of performance & engaging in effective cross cultural & cross functional working to achieve shared goals and effective indirect line management.

  • Experienced networker with an ability to maintain a good up to date knowledge of the grant opportunities and trends.

  • Ability to engage at a strategic level with bilateral and multilateral donors, international organizations, host government ministries and partner NGOs.

  • Proactive approach, good organisation and time management skills, and ability to prioritise, multi-task and manage heavy workloads and competing priorities.

  • Strong budgetary and financial management skills.

  • Fluency in English and excellent English written and oral communication skills. Portuguese language skills are an additional bonus. Willingness to learn Portuguese is required.

  • A mature Christian, able to model WV Christian ethos as well as WV Mozambique´s guiding principles and leadership behaviours and serve as a leader and example to others of incarnational living and servant leadership. Willing to attend and lead in daily devotions and weekly Chapel services.

  • Demonstrating an understanding of and commitment to World Vision’s Mission, Vision, and Core Values in the approach to work and relationships.

  • In depth knowledge of the WV Partnership and ability to interface sensitively with people from various departments in the regional office, Global Center and Support Offices.

  • Must be able to negotiate effectively within and outside the World Vision partnership, particularly with donor communities and government representatives.

Working Environment/Travel:

  • Work environment: Based in the National Office with regular travel to the field.

  • Travel: up to 20% Domestic/international travel is required.

Dir. East & Southern Africa Communications & Public Engagement


With overall responsibility for the strategic direction of all aspects of the East and Southern Africa regions’ communications and public engagement work, the Director of Communications & Public Engagement will lead efforts to improve and grow World Vision’s reputation and influence, building trust with key audiences for greater organisational impact. The Director will provide oversight of core communications business across all countries where World Vision works in the regions, ensuring quality delivery of communications resources for local to global audiences, in support of the organisation’s key priorities.


Strategy and Operations:

  • In partnership with the Regional Offices and the Global Communications and Public Engagement team, the Director leads and executes an integrated communications strategy to build World Vision’s reputation and brand with key audiences.

  • Directs improvements to the regions’ communications operating model to optimise ways of working, increase stewardship of resources and strengthen the quality of communications deliverables for the Partnership.

  • Directs delivery of high-quality, child-focused content/multi-media packages to meet World Vision’s priority audience needs, including advocacy, external engagement, grant acquisition and other resource development activities at regional level. This includes production of high quality content packages from within the team as well as oversight of content produced from across the region for global use.

  • Directs an aligned and engaging online presence that leverages World Vision’s strategy through oversight of regional office digital platforms, managed in-house, and quality assurance of national accounts.

  • Engages media at regional level, in coordination with Partnership media managers, to maximise positioning opportunities with targeted outlets, developing regional spokespersons and messaging as needed.

  • Directs humanitarian response communications, with a particular focus on fragile contexts, to ensure Partnership media and fundraising needs are met through talent mobilisation and provision of targeted content, proactive and reactive messaging and media spokespersons.

  • Works closely with Regional Office focal points to advance communications work around the global campaign It Takes A World to End Violence Against Children, agreed Global Moments, disasters, fragile contexts, and key regional engagement initiatives.

Team Management:

  • The role performance manages together with the West Africa Communications Director, a core bureau of communications specialists and associates from within the region. Together they will deliver a focused portfolio of first-class content, media and engagement work covering development, humanitarian affairs and advocacy ministry that supports income and influence goals.

  • Region-wide coordination and management national teams, through a matrix relationship (18 field offices) will include coordination with national leadership to ensure that teams are high performing, delivering on Partnership priorities and advising on capacity gaps.

  • Peer facilitation will be provided to clusters of like-context national communications teams for learning, sharing and accelerated delivery of communications objectives.

Risk Management:

  • As the regional focal point on reputation risk management in East and Southern Africa, the role will identify, assess and coordinate World Vision responses to current or potential issues. The Director will escalate major issues and messaging to Global Centre risk specialists as part of the Integrated Risk Management approach.

  • The Director will socialise a proactive risk management approach with leaders across the region, identifying opportunities to build reputation and decrease impact of specific risk issues.

Regional Office:

  • Strategic communications support will be provided to essential Regional Office business needs.


  • An advanced university degree in Communications, Journalism, Marketing, Public Relations, or other related field.

  • Excellent leadership, organisational and management skills.

  • A demonstrable track record of critical and analytic thought that influences organisational direction and change, and forges strong partnerships

  • Excellent presentation, written, verbal and numerical skills.

  • Proven ability to provide authoritative input and solutions on strategic issues.

  • Strong track record in media relations, creating constructive relationships and having the confidence to represent the organisation in the media

  • Ability to react very quickly to disasters and provide strategic and operational advice on handling them.

  • Demonstrable track record of developing and executing external communications within scope and budget to positively impact the organisation’s influence and visibility.

  • Ability to identify and understand different audiences and utilise appropriate communication channels and content.

  • Demonstrated experience leading effective digital communications, including social media and an understanding of relevant tools and trends.

  • Ability to define and strengthen organisational brand awareness and reputation through multiple channels. 
Experience leading/managing multiple and/or overlapping content production assignments across multiple contexts that engage, compel and demonstrate knowledge, impact and expertise.

  • Proven ability to effectively team and project manage to deliver outcomes on time.

  • Experience linking communication outputs with fundraising, especially in a non-profit setting.

  • Demonstrated understanding of international development and humanitarian (relief) systems, and communication/donor networks working in fragile contexts.

  • Fluent English is essential; knowledge of one or more regional languages is an asset.

Preferred Skills, Knowledge and Experience:

  • At least ten years of progressively responsible and relevant professional work experience in communications, marketing/PR, journalism.

  • Experience leading a team in the international humanitarian sector. Background/familiarity in disasters, particularly political, protracted, or slow-onset.

  • Leading and supervising, formulating strategies and concepts, relating and networking, persuading and influencing, entrepreneurial thinking.

  • Adopts thinking that is informed by context and practice, and shows consistency of treatment and a clear strategic focus. Able to select and evaluate critical information to plan and manage communications and public engagement for local/regional entity.

  • Able to enable an efficient, effective and transparent flow of information, across entities and with key stakeholders (requiring high levels of written communication and reporting as well as clear and persuasive verbal presentation style).

  • Ability to manage multiple requests and prioritise according to strategic needs, applying an agile approach to decision-making and execution.

  • Experience negotiating with multiple business units in a large (40K+ employees) federated structure, preferably in a matrix management environment.

  • Solid/advanced work experience at a similar level, leading communications and public engagement strategies in the NGO or private sector.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40% of the time.

  • This position demands responsiveness to context, openness to working flexibly, and willingness to adjust according to operational realities.