People & Culture (HR) Manager

People & Culture /Human Resources Manager * 1

Reports to: People and Culture/ Human Resource Director

Location; National Office, Maseru

Duration; Fixed contract 3 years

Purpose of the Position:

To Manage and provide technical support in the implementation of WV Lesotho Strategic and transactional/technical human resources activities, and ensure provision of effective, efficient and quality services through proper planning, organizing and overseeing of the day-to-day work of the P & C function, ensuring it is aligned and integrated in a 'best fit', with the primary purpose of promoting the Organizational and staff well-being aspirations, towards effective delivery of WV Lesotho Strategic objectives.

Qualifications: Education/Knowledge/Technical Skills and Experience

  • Computer literate (Operate Ms word and Excel and Lotus note)

  • Must be a committed Christian, able to stand above denominational diversities.

  • Attend and lead in daily devotions and weekly Chapel services.

  • Perform other duties as required.

Minimum Qualification and experience required: Preferred:

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • Qualification required: Degree in Human Resources Management, Business Administration or Public Admin Degree, Industrial Psychology or other related fields, preferably with a post-graduate qualification in HR or related fields.

  • Work Experience: 4-7 yrs in the relevant discipline, with 3 yrs at Management level.

  • Project Management qualification will be an added advantage

  • Technical Skills: equivalent experience in the training and development field

  • Other: Certification in facilitation skills is preferred.

  • Good working knowledge of HR management principles and practices. Specialist knowledge in one or more HR practice areas (such as recruitment, labour relations etc.)

  • Country-specific knowledge

  • Knowledge of financial management and budgeting process and key FFM guidelines as these pertain to HR.

  • Excellent interpersonal and leadership skills

  • Ability to work under pressure in a rapidly changing work environment.

  • Knowledge of National Office strategy and annual operating plan.

  • Ability to ensure high level of quality and customer service

  • Ability to design change processes that are resilient.

  • Ability to communicate persuasively to all stakeholders

  • Ability to lead effective long and short-term planning.

  • Ability to align team goals with vision/mission/strategy.

Working Environment / Conditions:

  • Work environment: Office-based with frequent travel to the field

  • Travel: 15% Domestic/international travel is required.

  • On call: As and when required especially for emergencies

Qualifications: Education/Knowledge/Technical Skills and Experience

Computer literate (Operate Ms word and Excel and Lotus note)

Must be a committed Christian, able to stand above denominational diversities.

Attend and lead in daily devotions and weekly Chapel services.

Perform other duties as required.

Minimum Qualification and experience required: Preferred:

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

Qualification required: Social Science, Human Resources Management, Business Administration or Public Admin Degree or other related fields, preferably with a post-graduate qualification in HR or related fields.

Work Experience: 4-7 yrs in the relevant discipline, with 3 yrs at Management level.

Project Management qualification will be an added advantage

Technical Skills: equivalent experience in the training and development field

Other: Certification in facilitation skills is preferred.

Good working knowledge of HR management principles and practices. Specialist knowledge in one or more HR practice areas (such as recruitment, labour relations etc.)

Country-specific knowledge

Knowledge of financial management and budgeting process and key FFM guidelines as these pertain to HR.

Excellent interpersonal and leadership skills

Ability to work under pressure in a rapidly changing work environment.

Knowledge of National Office strategy and annual operating plan.

Ability to ensure high level of quality and customer service

Ability to design change processes that are resilient.

Ability to communicate persuasively to all stakeholders

Ability to lead effective long and short-term planning.

Ability to align team goals with vision/mission/strategy.

Working Environment / Conditions:

 Work environment: Office-based with frequent travel to the field

Travel: 15% Domestic/international travel is required.

On call: As and when required especially for emergencies

REMUNERATION

Competitive with market standards

Finance & Support Services Director, Central African Republic

WORK CONTEXT / BACKGROUND:

World Vision is a Christian relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice. The West Africa Regional Office (WARO) provides oversight to 8 National Offices where World Vision’s focus is programme implementation. The 8 National Offices are Chad, Ghana, Mali, Mauritania, Niger, Senegal, Sierra Leone and Central Africa Republic.

The West Africa Region is under the oversight and leadership of the Regional Leader (RL). The RL is accountable to the World Vision partnership to hold National Directors accountable for the effective implementation of the whole mission of World Vision in their respective countries through effective strategies & coherent goals and objectives between different entities within the region.

The role of the West Africa Regional Office (WARO) is to provide support and guidance to these National Offices for delivery of the mission of World Vision to implement child-focused transformational development, promote justice through advocacy and provide humanitarian assistance in situations of crisis or emergencies related to natural causes, conflict or other reasons.

PURPOSE OF POSITION:

Provide overall leadership, oversight and management support for all aspects of financial management in the National Office. This position is seen as a strategic partner, member of the Senior Management/Leadership Team of the National Office, with a focus on ensuring accountability, stewardship, coordinating planning and budgeting processes, providing accurate financial data, analysis and advices, as well as developing financial strategy that best serves the National Offices strategic and program objectives. The position is responsible for institutional capacity strengthening, the development and implementation of good internal controls, risk management, and utilization and safeguarding of assets

according to WV approved policies and procedures.

Provide strong, effective and efficient leadership to the Supply Chain teams by ensuring procurement of good and services are most economically.

Provide Strong, effective and efficient leadership to the information Communication and Technology (ICT) team by ensuring that the office has reliable, sufficient connectivity and that the organization’s information systems and resources are protected.

Provide overall leadership to the Administration function ensuring that the national office is receiving effective administrative supported and staff have a clean, secure and hospitable place to work.

KEY RESPONSIBILITIES:

Leadership, Capacity Development and Strategic Partnering:

  • Provide strong and positive leadership to the finance and support services departments ensuring competent and motivated staff are hired and retained, providing efficient delivery of services.

  • Ensure professional and personal development of finance and support services staff through adequate orientation, on-the-job coaching, identification of learning, training needs and opportunities (e.g. in accounting, procurement,

  • SunSystems, grant management, risk management, leadership, etc.); and succession planning.

  • Model Christ-centered servant leadership and support spiritual development of his/her team.

  • Actively participate in the Hub NOs Senior Management/ Leadership team meetings.

  • Attend and actively participate in strategic regional meetings.

  • Facilitate NDs, Operations, Board and other non-finance staff in understanding and interpretation of financial statements.

  • Ensure partnership finance policies and procedures are understood by Senior Management, Operations/Technical staff, Communities, Local Partners and Board, as appropriate.

  • Develop strong networks internally (other NOs, SOs and partnership entities) and externally (other NGOs, banking entities, communities, etc.) through effective communication, relationships and twin citizenship.

  • Promote shared resource within the region, and the partnership.

  • Ensure adherence to WVI key policy documents – mission, core values, and covenant of partnership.

Stewardship:

Ensure adequate cost efficiency and effectiveness measures are in place and are being followed through:

  • Providing cost analysis, promoting benchmarks and making recommendations for determining effective resource utilization at all levels.

  • Contributing to the development of appropriate policies and procedures for procurement of goods and services.

Financial Planning and Budgeting:

  • In collaboration with other Directors of the NO, advise NDs on strategic resource acquisition and allocation in line with Regional Working Group /Virtual Investment Review recommendations approved by the Regional Leader.

  • Lead the planning and budgeting process and provide technical support, to ensure global and regional guidelines are met.

  • Review alignment of budgets between the National Offices, projects, grants, MyPBAS and Support Offices.

  • Ensure control of NOs budget, cash flow and project funding, by providing timely and relevant information to budget managers, in collaboration with the Operations Leaders.

  • Contribute to the development of strategic direction and priorities of the NOs in the Hub.

Fiscal Accounting, Compliance, Monitoring and Reporting:

  • Design and manage systems, policies and procedures that provide appropriate levels of security and control of WV assets, resources and operations.

  • Ensure the submission of timely, accurate, complete and relevant reporting to the Partnership and to internal users.

  • Design and ensure implementation of efficient and effective internal control systems.

  • Ensure adherence to partnership policies, procedures and guidelines as stipulated in the WVI Financial Manual and other documents, including – but not limited to: grant compliance, planning & budgeting, year-end closing, carryforward, accounting and reporting.

  • Ensure Finance and Grants Finance Managers visit Programs/Projects to monitor accountability issues, follow up on implementation of audit findings and provide support as needed.

Financial Risk Management and Controls:

  • Ensure appropriate financial systems and controls are in place to avoid significant audit risk ratings in finance and support services at both NOs and project levels.

  • Ensure the coordination of management responses to finance and support services audits performed at the NOs and projects; ensure responses are sent on time to the Audit Department; and that finance and support services related audit recommendations are implemented timely at all levels.

  • Ensure adequate preparation for internal and external audits.

  • Ensure all staff receive anti-corruption and fraud training, to mitigate fraud in all locations.

Supply Chain Management:

  • Coordinate and ensure an optimal interface between the supply chain and business units for efficient customer service delivery.

  • Ensure awareness and understanding of key policies and procedures relating to supply chain, administration and logistics.

Improve ICT Infrastructure and provide Quality Service:

  • Ensure well-functioning office/programs connectivity.

  • Ensure the development and adherence to computer usage and other ICT policies.

IT Security and Integrity:

  • Ensure office disaster preparedness and policies updated to include new technologies, trends and threats.

Administration:

  • Ensure that WV staff and assets are secured, safe and well maintained; oversee logistics coordination.

  • Ensure that WV provides quality hospitality services to staff and visitors.

  • Oversee transportation/Logistics.

  • Responsible for vehicle procurement, management and maintenance.

Perform other duties as required.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor's degree in Administration or Accounting. Professional qualification such as CPA/CIMA/ACCA or Master's degree in Business Administration, Finance, Management or other applicable field to financial compliance.

  • Proven experience in working with grant related projects, implementing government grant regulations and building staff capacity.

  • Deep understanding of NGO finance environment and models of programme /project delivery; experience in managing complex funding arrangements.

  • Ability to engage and work collaboratively with diverse group of stakeholders to implement partnership initiatives.

  • Minimum 5 years’ experience working for large INGO.

  • Ability to work with multi-cultural and diverse teams to achieve results.

  • International work experience or exposure.

  • Excellent written and oral communication skills.

  • Proven ability to manage competing priorities.

  • Able to solve complex problems and to exercise independent judgment.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Attend and able to lead in devotions and Chapel services.

  • Certificate in Fraud Examiner ( Recommended)

  • Excellent in written and spoken English. French would be added advantage.

  • Understanding of international accounting standards and government grant regulations.

  • Strong skills in time management and ability to meet strict deadlines.

Preferred Skills, Knowledge and Experience:

  • Technical skills in IT/Finance related to financial systems (SunSystems), OLAP Cube, Horizon, Lotus Notes, eLearning & capacity building and wv-central.

  • Understanding of programme/project management within NGO context.

  • Experience in preparing and facilitating large group meetings.

  • Good information presentation skills.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 10% of the time.

Senior Technical Advisor–Resource Development & Partnership

Preferred location: Senegal. Other locations to be determined by home country of successful candidate within the West Africa Region where WVI is registered to operate.

PURPOSE OF POSITION:

As a member of the Global Centre External Engagement and Resource Development Unit of the WV Disaster Management Team, this role will provide leadership to National Offices (NOs) in resource acquisition in humanitarian sector.

The position is accountable for ensuring there is growth in humanitarian grants with a focus on Food, Cash transfer and UN Multilateral across the globe. This involves deepening WV current engagement with the UN multi-laterals (UNWFP, UNICEF, UNOCHA and UNHCR) and other donors e.g. USAID, DFID, USDA and ECHO that support Food, Cash and other sectors within the humanitarian response. Through these engagements the post holder will influence national offices to diversify programme portfolio and donor base as well as contribute to strengthening partnership linkages for humanitarian responses at regional and national level.

The position provides thought leadership in the documentation of learnings from the national offices, shares promising practices across the WV Partnership as well as with other relevant external stakeholders to influence the growth of humanitarian grants. The Technical Advisor is the WV representative to all inter-agency coordination mechanisms with a bearing on food assistance (such as Food and Nutrition security clusters, Cash Working Groups, NEPAD, SADC, EAC, ECOWAS), and the role also leads the prepositioning of WV with donors for funding opportunities at regional and national office level.

KEY RESPONSIBILITIES:

Resource Development Leadership:

  • Responsible for the contribution to the development of the resource mobilization strategy for WV:

  • Accountable for effective technical guidance and support in the implementation of integrated humanitarian NO strategy within specified regions for acquisition of resources.

  • Keep up to date with humanitarian funding flows, research, policy guidance and initiatives and ensure dissemination to relevant stakeholders within Disaster Management (DM) teams both at the National Office (NO), Regional Office (RO)

  • and Global Centre (GC) levels.

  • Conduct field visits to support design of new grants and work alongside the NO to ensure funding is secured.

Ensure technical field support for humanitarian funding (food, cash and UN-Multilaterals) as needed by national offices:

  • Accountable for the achievement of the WV growth strategy for Humanitarian grants target (Food, Cash transfer and UN grants), identify countries where needs exist, influence and lobby NO and RO decision makers to expand the grants and enter new markets.

  • Responsible for technical reviews of design documents (proposals, log-frames and budgets) for alignment with donor and WV guidelines and humanitarian sector standards.

  • Accountable for effective production of food, cash and UN Multilateral budgets for compliance with WV Programme Investment and Management policy and match booking guidelines.

  • Analyze proposal and budget for alignment with NO, RO and partnership policies and strategies, i.e. do no harm, accountability to affected populations, Sphere and LEAP.

  • Provides Regional level support to nurture relationships with UN Multi laterals i.e. WFP, UNICEF, OCHA and UNHCR as well as other donors like ECHO, USAID.

  • When required, brokers contracts with donors when issues escalate from the NO.

  • Lead management of match and internal WV resources appropriately to attract funding and grow programs.

  • Influence support offices participation in multilaterals contracts and booking of resources.

  • Hold in-country visits to support and/or lead in program design, and facilitate and influence negotiations with donors and stakeholders engagement.

  • Lead capacity building of programming staff to meet established donor, WV and humanitarian standards.

  • Coordinate, lead, facilitate or participate in field assessments, surveys and evaluations to ensure quality food assistance program design, effective design workshops, mid-term reviews and end of project evaluations.

Grow and diversify WV’s humanitarian funding and donor base:

  • Responsible for influencing GAM teams at all levels; national offices, regional office and support offices for disaster management grants acquisition in food, cash and multilateral donors.

  • Accountable for fostering close collaboration with national offices and regional office in engagement with current multi-laterals (WFP, UNHCR, UNICEF and OCHA) and other donors (USAID, DFID, USDA and ECHO) for purposes of maintaining and growing WV’s market share in disaster management programming.

  • Coordinate closely with other DM units to influence and enhance WV’s ability to access funding from diverse donors.

Influence national offices to form consortia and partnerships for localization and programme reach and impact:

  • Influence national offices to identify local partnership opportunities, and capacitate them to build and manage better partnerships.

  • Responsible for ensuring NO to develop strategic partnerships with private sector with guidance of partnership and innovation team in the region. More intentional engagements with private sector/corporates (telecommunication companies, banks, micro finance organizations and other institutions) for value addition, effectiveness, timeliness and efficiency of aid delivery.

  • Motivate and guide national offices in documentation of partnering experience for learning purposes.

  • Collaborate with DMT-Humanitarian Partnerships to build capacity of national office staff on partnering brokering process and track local partnering portfolio.

  • Develop partnering and integration guidelines to utilize in training of NOs on how to increase opportunities for food assistance programs.

External Engagement:

  • Collaborate with Regional GAM/DM teams on inter-agency platforms engagement to influence resource flow and positioning for WV:

  • Review, map and monitor humanitarian trends, funding landscape, donor funding availability and flows, priorities, policies and strategies at regional and country level.

  • Disseminate technical information, analysis on humanitarian trends and donor(s) funding landscape, funding flows and opportunities to national offices.

  • Accountable for representing WV at external workshops, technical forums, national and regional working groups and participates in the steering committee for regional groups etc. Engaging with food assistance community of practice, donors and other partners. Ensure WV prominent actor at all levels; networking.

  • Contribute to national strategy or national plans e.g. assessments and responses.

  • Responsible for ensuring NO establish partnership agreements with government institutions, NGOs and international bodies.

  • Identify the opportunities in-country and walks alongside NOs to persuade these external institutions where we have shared interests, the benefits of collaborating together toward joint solutions by implementing specific FA programs.

  • Compile updated fact sheets on humanitarian assistance for WV to support with resource mobilization and advocacy.

Support expansion of cash based programs for disaster management grants:

  • Lead the growth of Cash transfers for Multi laterals within WV partnership in specified regions.

  • Analyze, document and share best practices in CBP for learning across the WV partnership and externally.

  • Coordinate and influence capacity building of programming staff to meet established cash based programming standards.

  • Extract important information arising from increasing cash programming and work with the GC DM team to analyze and publicize promising practices and propose solutions to tackle challenges encountered.

KNOWLEDGE, SKILLS & ABILITIES:

  • A postgraduate degree (MSc/MA) in social science, international studies, public administration, agricultural economics or other relevant field is ideal; or the equivalent combination of education and experience in a related area.

  • A deep knowledge of the food assistance and nutrition issues that affect the region, with significant experience in managing multi-sector food assistance programs in the region.

  • Excellent communication (written and oral) and interpersonal skills, particularly in a cross-cultural environment.

  • Excellent organizational, time management, demonstrated leadership and good management ability.

  • Ability to influence internal and external stakeholders and represent WV, particularly with donors and partners.

  • Minimum of 5 years in humanitarian work focusing on relief and development programmes.

  • 10 years’ experience in in project design, implementation, monitoring, evaluation, training/capacity building, conceptual programme planning in both a relief and development setting.

  • Significant bi-lateral, multi-lateral donor grant experience in program design, implementation, funding acquisition and reporting.

  • Language requirements as appropriate to specific regions.

Preferred Skills, Knowledge and Experience:

  • Program Design including needs and market assessment.

  • Strategy development.

  • Theory of change and logical framework development.

  • Budget development/management, including knowledge of general accounting and budgeting principles.

  • Database management, statistical skills and ability to critically evaluate data.

  • Mentoring and capacity building.

  • Professional experience in training/capacity building.

  • Research and evaluation experience.

  • Partnership negotiation.

  • Multi-sectoral/integrated program design and implementation.

Work Environment/Travel:

  • The position requires ability and willingness to travel to communities where field-based projects are implemented, up to 30% of the time.

Regional Senior IT Auditor - Zambia

PURPOSE OF POSITION:

This position will provide leadership in the review and advisory on all key information systems and infrastructure within the region either independently or jointly with other teams. The person in this position is responsible for leading, conducting and advising on all information systems audit work within the region including audits of computer applications, information security and technological solutions at the region and within national offices. The person in this position will also champion Information Technology (IT) use within the Regional Internal Audit (RIA) team through capacity building in line with Global Internal Audit strategic direction.

The position is expected to operate with considerable independence within the scope of their assignments. This role interacts regularly with IT and non-IT personnel and management at the national office and regional level, necessitating a wide degree of creativity and latitude, in addition to well-developed interpersonal and leadership skills.

KEY RESPONSIBILITIES:

IT Audit Engagement:

  • Audit planning, execution and reporting

  • Develop detailed IT audit work plans, information system and application audit programs for specific engagements, audit schedules, risk assessments and IT audit status reports within the region.

  • Engage with management at the local and regional level to obtain better understanding of business processes and key areas of risk affecting strategic goals.

  • Lead or function as a team member to plan and implement IT audits based upon an understanding of the critical IT controls within the core process/area under review in accordance with the IIA and ISACA related Standards; and use the

  • Governance, Risk and Control system and the designed templates for assessing and evaluating the IT risk universe.

  • Analyze evidence gathered and accurately communicate findings and recommendations to appropriate management and directors both orally during the exit conference and written reports.

  • Follow-up on remediation of identified deficiencies.

Collaboration, Advisory Services and Networking:

  • Collaborate with IT project teams within the region and participate (advisory role) in live (ongoing) IT initiatives as a subject matter expert in matters relating to controls and compliance.

  • Provide consultative advice to stakeholders by identifying key IT control gaps and risks related to key processes within the region.

  • Assist in the evaluation of potential occurrence of fraud in IT systems and how management mitigates the risk within the region.

Capacity Building:

  • Provide training and guidance to the WAR internal audit team on evaluation of general and application controls of systems, use of computer assisted audit techniques (CAATs) to facilitate the testing of controls and application of data analytics and business intelligence to detect possibility of frauds and non-compliance to existing standards and expected controls.

Special Assignments:

  • Perform special projects as assigned by the GC IT Audit Director including assisting in regulatory audits related to information security, IT fraud investigation, design specialized audit tools using technology, conducting training and other tasks as assigned.

  • Participate in the global roadmap for GIA Information Technology initiatives, innovations, automation and training as may be requested by supervisor or GIA leadership.

Professional Development:

Maintain Continuing Education (CPE) by attending online courses or professional seminars and trainings. The incumbent should maintain a minimum of 40 CPE credits per year.

KNOWLEDGE, SKILLS & ABILITIES:

  • Bachelor's degree or higher in computer science, information technology, management information systems, information security, accounting, or a related discipline, or equivalent work experience.

  • At least five (5) years’ experience in information technology (IT) or information systems audit and advisory.

  • Technical professional certification required (CISA, CISSP, CISM or CRISC). CPA (Certified Public Accountant) or CIA (Certified Internal Auditor) or CA (Chartered Accountant) a plus.

  • Knowledge of COBIT and best IT industry practices.

  • Extensive engagement experience with management at middle and senior level.

  • The ability to design and execute data analytics tests to support business process audits.

  • Exposure to various audit management and /or accounting systems.

  • Notable level familiarity with various IT platforms, operating systems and information security.

  • Experience in terms of assisting with the development and/or improvement of IT audit methodologies.

  • Ability to plan, perform, document and report on audits.

  • Experience in dealing with people from diverse cultures and backgrounds.

  • Fluent in English.

  • Knowledge of French.

  • CISA - Certified Information Systems Auditor.

Preferred Skills, Knowledge and Experience:

  • Computer skills (office applications, accounting systems and IT audit tools like Nessus, Solar winds, etc. is a plus).

  • Excellent communication skills - written, oral and presentation - in fluent English.

  • Outstanding quantitative, analytical, problem solving and organizational skills.

  • Strong project management skills.

  • Demonstrated ability to successfully communicate with people at all levels of the organization.

  • Good time management and proven interpersonal skills.

  • Demonstrated ability to execute and deliver under challenging circumstances.

  • Self-motivated, and ability to work independently.

  • Well-travelled and experience in dealing with cross cultures.

  • Working knowledge in the areas of: IT systems, information security, financial applications, Windows operating systems, software development lifecycle, network security, internet and related technologies, ERP Systems and databases.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40% of the time.

  • This role involves working in a virtual /geographically dispersed / multi-cultural team.

Area Response Coordinator – Moyo/Adjumani

Position: Area Response Coordinator – Moyo/Adjumani

Report to: Response Operations Manager

Location: Moyo/Adjumani – West Nile

Purpose of the position:

Implement response objectives to external and internal standards to meet humanitarian need

Major Responsibilities:

Leadership and Management

  • Ensure programme planning is informed by technical standards & operational viability to meet humanitarian needs

  • Responsible for external engagement within the area of operation –attends interagency coordination meetings ,makes sure sector leads participate in the sector working group meetings , coordinates with OPM ,UN and local government in matters that relate to WV operations in the area

  • Participate in resource mobilization and staff Operations unit to meet response needs

  • Conduct operational planning to ensure effective coordination & timely delivery of response activities

  • Implement & monitor programme to ensure achievement of response goals & objectives

  • Develop and implement operations reporting systems to support timely and accurate Response reporting

  • Implement response operations according to safety standards with support from the Security function

  • Coordinate with Support Services for provision of funds, staff, equipment, vehicles & supplies to ensure rapid program implementation

  • Identify, report & refer operational blockages caused by external actors to Liaison to be addressed through advocacy

  • Meet WV minimum quality standards and support improvement, reflection, learning and innovation in sectors

  • Manage, supervise and build capacity of staff under his supervision.

  • Conduct staff performance target setting and appraisals in accordance with World Vision performance management framework

  • Assure security of staff via implementation of sound security standards and working closely with the WNRR Security services

  • Cultivate a positive team working environment through staff coaching, mentorship and regular support to ensure all staff development issues are attended to ; ensure the administration of effective reward management systems according to World Vision P&C policies

Qualifications: Education/Knowledge/Technical Skills and Experience

  • A Bachelor’s degree in Agricultural sciences, social sciences or development.

  • 3-5 years past experience, preferable with a busy NGO or UN agency, in a coordination role

  • He/she should be able to manage a team of staff as well as cooperate with other units. He/she must be keen on details and well organized individual.

  • Ability to exercise sound judgment and make decisions independently.

  • Effective and efficient budget/financial management skills.

  • Excellent self-motivation skills.

  • Excellent communications skills in English, both oral and written

  • Previous experience in refugee programming in any settlements in Uganda

  • Proposal development experience

  • Ability to work both as a motivating member and a leader of a diverse team

Product Operations & Customer Service Manager – LMMS

*Position location to be determined by home country of successful candidate within a jurisdiction (country or US State) where WVI is registered to operate.

PURPOSE OF POSITION:

The Last Mile Mobile Solutions (LMMS) is a suite of innovative digital solutions for digital beneficiary registration/digital identity, distribution planning, reporting and management of both in-kind and cash distributions, and a growing set of solutions providing digital project monitoring, data analysis, and data visualisation. The LMMS programme is operated as a semi-autonomous, self-funded business unit within WVI’s Disaster Management Team. While managing the rollout and deployments of all the different LMMS solutions, this role is to also re-imagine the ‘customer support’ so customers are delighted, customer support is scalable, and customer support is broadened to focus on the people, processes, and organisational culture required for robust, predicative, and dynamic information management, not just technology. Annually, the projects using LMMS have a combined financial value of between $200-500 million USD and approximately 10 million beneficiaries.

KEY RESPONSIBILITIES:

Create and implement the Strategic Customer Support Experience:

Lead the reimagining and reorganisation of the LMMS client support department so that it is fit for the future. This includes:

  • Research ‘best in class’ customer service organisations in other industries to gather insights with can be applied in LMMS.

  • Reimagining ‘client support’ so that it is less dependent on people and therefore scalable.

  • Broadening customer support from a focus on technology to a focus on the people, processes, and organisational culture required for robust, predicative, and dynamic information management.

  • Leading change management processes at a ‘field’ level to influence how organisations responses are staffed and structured.

  • Influencing organisational design and changing mind-sets to ensure robust support of information management and cash based programming at scale.

  • Determine what metrics LMMS should be tracking and implement them (satisfaction, churn rate, efficiency, activity, etc.)

Managing the rollout and deployments of LMMS system:

  • Engage with Business Development team to transition software sale and pre-sales support into production deployment of the systems (ensure License, Maintenance and Service Level Agreements are in effect and valid).

  • Manager ID and server license assignment to clients to unlock software functionality

  • Manage and grow responsible staff assigned for deployment. This includes overseeing and ensuring the following is completed:

  • Liaising with technical deployment teams before, during and after deployment installations to ensure that the deployment practices have been completed correctly.

  • Ensure deployment team is adequately trained with all necessary skills and qualifications.

  • Creatively grow the roster of deployable LMMS technical specialists.

  • Organising and facilitating user trainings (user and technical trainings and/or Training of Trainers) for critical HEA operations including GRRT and RRRTs.

  • Coordinating and maximising the utilisation of LMMS resources, national office staff and LMMS technicians to support emergency deployment and external client deployment needs.

Fundraising and Sales:

  • Grow ‘repeat’ sales of LMMS - Ensure customer retention is a key result of the LMMS customer service experience.

  • Customers ‘promote/sell’ LMMS to other organisations.

  • Lead on proposal designs and content writing.

  • Lead on proposal development which secures new clients and significant growth.

  • Lead the design of innovative applications for LMMS based on user engagement and market knowledge with the aim of securing new clients.

High Level Technical Support (Level 3):

  • On call for Level 3 technical specialists emergency support needs for WVI and Partner LMMS user Agencies (Oxfam, Medair, etc).

  • Troubleshoots higher-level technical issues – verifying deficiencies in code and assisting in priority setting of discovered issues.

  • Supports WVI and external clients’ highest-level technical support personnel to redress issues and to ensure quality deployments of code and/or patches.

  • Provides documentation and training on new software releases as required.

  • Works with WVI Help Desk team to understand the application and to develop adequate procedures for triaging reported issues.

Manage & Oversee Database Configuration and Support for Clients:

  • Ad hoc requests from clients for database access and updates. (Write native SQL scripts and create binary files for their execution).

  • The creation of baseline database for clients.

  • Inspects client databases for integrity at Roaming Server and National levels as required.

  • Leverages Report Writer and scripting tools for ad-hoc report or query generation.

  • Supports amalgamated data storage facilities by working with IT on design of physical SQL databases and on implementing design plans.

KNOWLEDGE, SKILLS & ABILITIES:

Required:

  • Masters degree in User Design, Customer Support, Information Technology or Computer Science supplemented with an MBA is highly preferred. Or 5-7 years of a mixture of software exposure, customer support experience, and humanitarian/development design, monitoring, and/or accountability.

  • High ability to quickly ‘learn on the fly’ while having fun is mandatory.

  • Over 7 years of customer support experience in software, DME, or other forms preferred.

  • Software testing experience of mobile and web based software platforms and use of and experience with configuration of Application Servers in particular Apache TomCat preferred.

  • Direct experience with MySQL. Exposure to third-party SQL tools and/or alternative SQL databases preferred.

  • Previous use of the LMMS portfolio of solutions is preferred.

  • Humanitarian field experience with substantial exposure (3-5 years) to aid agencies’ beneficiary, commodity, cash and aid assistance business processes under chronic and rapid emergency contexts. Must have field emergency deployment experience.

  • Substantial experience (5+ years) in capacity building pertaining to software systems and in provision of technical support to software system users.

  • Must have experience that indicates strong client-service focus in capacity development and issue resolution (responsive to requests, professional interactions, troubleshooting).

  • Experience in requirements analysis and gathering from humanitarian agencies.

  • Comfortable with computer network administration (CISCO certifications preferred).

  • Use of SQL scripting.

  • Familiar with Java based applications and the Java development environment.

  • Additional exposure to different databases and their management (such as PostGres).

  • Project management certificate preferred.

  • Evidence of networking certificates (such as CISCO certifications) preferred.

Preferred:

  • Experience with Human Centred Design processes.

  • Customer service experience with a track record of delighting customers.

  • Ability to define problems, review data and draw valid conclusions.

  • Significant DME experience in humanitarian, especially fragile, contexts.

  • Attention to detail and capable of narrowing down technical issues by working with clients to isolate and confirm issues.

  • Ability to influence stakeholders.

  • Excellent interpersonal skills and great communicator.

  • Focus on quality of processes, methods and products.

  • Self-driven learning: Seeks out new architectures, techniques or tools for application development.

  • Demonstrates personal integrity and trustworthiness.

  • Understanding of key challenges for aid agencies in rolling out mobile and other digital platforms in remote areas.

Investigator, Global Internal Investigations Unit

PURPOSE OF POSITION:

The purpose of this regional position is to work independently, with little or no supervision to analyze allegations, initiate, plan, lead and conduct investigations of corruption and financial misconduct. Write reports documenting investigative plans and investigative results, and follow-up on specific investigation assignments. The successful candidate will work under the guidance of the Global Internal Audit (GIA) Director of Global Investigations to perform a wide range of investigative tasks.

KEY RESPONSIBILITIES:

  • Lead and/or conduct fraud, waste and abuse related investigations in WV offices, and Global Centre (GC) departments, in response to reported violations of WV policies or law. Conduct or support investigations relating to ethical misconduct and mismanagement.

  • Prepare investigation Plans, conduct preliminary investigations. Prepare reports for approval by the Director of Investigations or her/his designee.

  • Conducts entry and exit meetings following the investigations protocol.

  • Analyze and evaluate data to provide facts regarding investigations. Provide conclusions and remedies to management and key stakeholders based on investigative findings.

  • Prepare reports with sufficient evidence as the basis for conclusion for review by supervisor.

  • Interpret and makes recommendations on investigation policies, procedures, practices and processes.

  • Supervise and guide other investigators in execution of the assigned investigation assignments.

  • Review investigative activity and reports prepared by other members of the investigations team.

  • Conducts on-going training and provide technical guidance to other investigators.

  • Maintain and regularly update investigative activity in EthicsPoint, investigations tracker and dashboard.

  • Ensure travel and logistics are within WV guidelines. Ensure travel expenses including obtaining visas are within the budgeted amount for all investigations.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s Degree or higher in Accounting, Criminal Justice, Finance, or a related field.

  • 5-years professional experience in investigation, auditing, research, law and/or project management, at least three as an attorney, investigator or auditor.

  • Completion of a law enforcement investigation training program, CPA (Certified Public Accountant) or CIA (Certified Internal Auditor) or CA (Chartered Accountant) and or CFE (Certified Fraud Examiner).

  • Excellent investigation, research, analytical, and communication skills.

  • Ability to travel as needed to international locations.

  • Ability to work in stressful conditions and in third world countries.

  • Certified Fraud examiner (CFE), Investigation Certification from a law enforcement agency.

  • CPA (Certified Public Accountant) or CIA (Certified Internal Auditor) or CA (Chartered Accountant).

  • Excellent verbal and written communication skills in the English language.

Preferred Skills, Knowledge and Experience:

  • Good understanding of non-profit industry, and investigative work.

  • Fluency in a language, such as Arabic, Dari, Pashtu, French, Portuguese, English, Spanish.

  • Knowledge of the WVI business and systems is an added advantage.

Work Environment/Travel:

  • The position requires ability and willingness to travel domestically and internationally up to 40% of the time.

Assistant(e) Exécutif (ve)

Avis de recrutement

WORLD VISION,

ONG INTERNATIONALE CHRETIENNE

CENTREE SUR L’ENFANT

Lance un avis de recrutement pour:

Poste : Assistant (e) Exécutif (ve)

Localisation : Niamey

Descriptif du poste :

Fournir une large gamme de services de gestion et d’appui exécutif au Directeur National de World Vision Niger, y compris un appui technique, administratif et en matière de gouvernance. L’Assistant (e) Exécutif (ve) assistera également le Directeur national dans la coordination des activités de l’équipe de haute direction (SLT) et sur toute question nécessitant l’attention du Directeur pays.

Relations stratégiques:

Interne :

  • Directeur National

  • Equipe de Haute Direction (SLT) et Equipe de Gestion du Niger (NMT)

  • Bureaux du Directeur Senior des Opérations(SDO) et des Leaders Régionaux

  • Personnel du Bureau National

Externe :

  • Représentants du Gouvernement

  • Responsables des Agences du Système des Nations Unies

  • Responsables des Agences Régionales et Nationales

  • Corps Diplomatique et consulaire

  • Leaders religieux

  • Représentants d'organisations homologues

Responsabilités Principales:

1. Communication

  • Communiquer au nom du Directeur National avec les principaux mandants.

  • Répondre aux questions de routines courantes du Siege de World Vision International (Global Center), des bureaux de soutien et des problèmes de terrain au nom du Directeur National, le cas échéant. Déterminez les desideratas devant être soumise au Directeur ou être délégués à d'autres et fournir les informations appropriées au briefing ainsi que la documentation pertinente.

  • Faciliter la diffusion efficace de l’information à partir du bureau du Directeur National.

  • Préparer les rapports du bureau du Directeur National.

  • Préparer les discours et présentations du Directeur National en consultation avec les chargés de la communication.

  • Consulter les sources d’information pertinentes en vue de la planification stratégique et périodique du pays et en informer le Directeur National.

  • Examiner les documents et les correspondances et prendre les mesures idoines pour y répondre ou soumettre les problèmes qui en émanent, à l'attention du Directeur Pays.

2. Coordination et redevabilité

  • Préparer et assurer le suivi du budget du bureau de Directeur National, y compris les réunions du comité de formation continue et les autres budgets de la direction.

  • Assurer le Suivi des recommandations d'audit, des correspondances et des performances clé des différents départements.

  • Assurer la direction de la planification des programmes et de la coordination des réunions du Bureau National, des conférences des directeurs nationaux et des événements connexes.

  • Préparer et distribuer les procès-verbaux des réunions de direction et suivre la mise en œuvre des recommandations qui en découlent.

  • Préparer et mettre à jour les plans annuels de toutes les réunions et activités du SLT et du NMT.

  • Fournir une synthèse et une analyse de la documentation soumise au DN en présentant les recommandations pertinentes.

  • Assurer le suivi des processus clé lors des réunions des groupes de travail ainsi que du Directeur National.

  • Organiser les rendez-vous, les réunions, les voyages et les téléconférences du Directeur National.

  • Créer et gérer le système de rangement et de contrôle des documents du Directeur Pays.

  • Aider à planifier et à coordonner les visites au Bureau National de World Vision Niger par les invités de marque, invités par le Directeur National ou en visite au bureau, en veillant à ce que les fonctionnaires et l’administration appropriés soient informés des dispositions prises à cet effet.

  1. Rapports

  • Travailler avec les rapports directs du Directeur National pour analyser et rendre compte de la réalisation des objectifs au bureau du Directeur National tous les trimestres.

  • Travailler avec l'équipe de communication et des opérations, à l’élaboration de rapport sur l'impact et le bien-être des enfants au Niger.

  • Elaborer les minutes des réunions et en assurer le suivi.

4. Autres

  • Recourir à l’initiative personnelle pour assurer un fonctionnement efficace du bureau de Directeur National.

  • S'acquitter des responsabilités supplémentaires assignées.

  • Soutenir les initiatives à l'extérieur du bureau national au besoin.

Qualification:

Avoir au minimum Bac+3 en Administration, Gestion ou domaine connexe.

Expérience : Avoir 3 à 5 ans d’expérience professionnelle, de préférence en gestion dans le secteur des organisations à but non lucratif. Démontrer une expérience confirmée dans la prestation de conseils aux cadres supérieurs.

Autres :

Aptitudes à fournir une réflexion stratégique, prise de décision, analyse et résolution de problèmes.

Fortes compétences analytiques et de pensée critique pour identifier les problèmes et développer des solutions innovantes.

Avoir d'excellentes compétences en communication ; rédiger et réviser des lettres, rapports, articles ou courriels concis et précis.

Avoir de bonnes compétences en relations interpersonnelles, en négociation et en administration. Traiter les autres avec respect, indépendamment de la position ou de la fonction. Faire preuve d’écoute active.

Capacité de travailler en équipe afin de parvenir à un accord ou à une solution ; par exemple, la recherche d'un consensus.

Compétences prouvées à travailler efficacement dans un environnement transculturel.

Avoir la capacité de maintenir la confidentialité.

Solides compétences en documentation, notamment en rédaction de rapports et la prise de notes.

Capacité à traiter de manière appropriée les demandes concurrentes à l’attention du Directeur National.

Habileté à négocier avec diverses personnalités et à développer un réseau de contacts internes et externes.

Cela nécessite de solides compétences organisationnelles, un jugement indépendant et la capacité de faire preuve de souplesse lorsque les exigences et les priorités changent.

Niveau élevé de connaissances en informatique.

Capable de voyager jusqu'à 15% du temps professionnel.

Langue :

Parler couramment l’Anglais et le français, la connaissance des langues nationales est un atout.

Les dossiers de candidatures, adressés au Directeur National, composés d’une lettre de motivation et d’un CV doivent se faire en ligne via le site des offres d’emplois de World Vision Niger http://careers.wvi.org/job-opportunities-in-niger au plus tard le 14 novembre 2018. Seuls les candidats retenus seront contactés.

World Vision garantit l'égalité des chances à tous. Les candidatures féminines et celles des personnes en situation de handicap sont vivement encouragées.

NB : World Vision est une organisation focalisée sur l’enfant, par conséquent tout acte de Avis de recrutement

WORLD VISION,

ONG INTERNATIONALE CHRETIENNE

CENTREE SUR L’ENFANT

Lance un avis de recrutement pour:

Poste : Assistant (e) Exécutif (ve)

Localisation : Niamey

Descriptif du poste :

Fournir une large gamme de services de gestion et d’appui exécutif au Directeur National de World Vision Niger, y compris un appui technique, administratif et en matière de gouvernance. L’Assistant (e) Exécutif (ve) assistera également le Directeur national dans la coordination des activités de l’équipe de haute direction (SLT) et sur toute question nécessitant l’attention du Directeur pays.

Relations stratégiques:

Interne :

  • Directeur National

  • Equipe de Haute Direction (SLT) et Equipe de Gestion du Niger (NMT)

  • Bureaux du Directeur Senior des Opérations(SDO) et des Leaders Régionaux

  • Personnel du Bureau National

Externe :

  • Représentants du Gouvernement

  • Responsables des Agences du Système des Nations Unies

  • Responsables des Agences Régionales et Nationales

  • Corps Diplomatique et consulaire

  • Leaders religieux

  • Représentants d'organisations homologues

Responsabilités Principales:

1. Communication

  • Communiquer au nom du Directeur National avec les principaux mandants.

  • Répondre aux questions de routines courantes du Siege de World Vision International (Global Center), des bureaux de soutien et des problèmes de terrain au nom du Directeur National, le cas échéant. Déterminez les desideratas devant être soumise au Directeur ou être délégués à d'autres et fournir les informations appropriées au briefing ainsi que la documentation pertinente.

  • Faciliter la diffusion efficace de l’information à partir du bureau du Directeur National.

  • Préparer les rapports du bureau du Directeur National.

  • Préparer les discours et présentations du Directeur National en consultation avec les chargés de la communication.

  • Consulter les sources d’information pertinentes en vue de la planification stratégique et périodique du pays et en informer le Directeur National.

  • Examiner les documents et les correspondances et prendre les mesures idoines pour y répondre ou soumettre les problèmes qui en émanent, à l'attention du Directeur Pays.

2. Coordination et redevabilité

  • Préparer et assurer le suivi du budget du bureau de Directeur National, y compris les réunions du comité de formation continue et les autres budgets de la direction.

  • Assurer le Suivi des recommandations d'audit, des correspondances et des performances clé des différents départements.

  • Assurer la direction de la planification des programmes et de la coordination des réunions du Bureau National, des conférences des directeurs nationaux et des événements connexes.

  • Préparer et distribuer les procès-verbaux des réunions de direction et suivre la mise en œuvre des recommandations qui en découlent.

  • Préparer et mettre à jour les plans annuels de toutes les réunions et activités du SLT et du NMT.

  • Fournir une synthèse et une analyse de la documentation soumise au DN en présentant les recommandations pertinentes.

  • Assurer le suivi des processus clé lors des réunions des groupes de travail ainsi que du Directeur National.

  • Organiser les rendez-vous, les réunions, les voyages et les téléconférences du Directeur National.

  • Créer et gérer le système de rangement et de contrôle des documents du Directeur Pays.

  • Aider à planifier et à coordonner les visites au Bureau National de World Vision Niger par les invités de marque, invités par le Directeur National ou en visite au bureau, en veillant à ce que les fonctionnaires et l’administration appropriés soient informés des dispositions prises à cet effet.

  1. Rapports

  • Travailler avec les rapports directs du Directeur National pour analyser et rendre compte de la réalisation des objectifs au bureau du Directeur National tous les trimestres.

  • Travailler avec l'équipe de communication et des opérations, à l’élaboration de rapport sur l'impact et le bien-être des enfants au Niger.

  • Elaborer les minutes des réunions et en assurer le suivi.

4. Autres

  • Recourir à l’initiative personnelle pour assurer un fonctionnement efficace du bureau de Directeur National.

  • S'acquitter des responsabilités supplémentaires assignées.

  • Soutenir les initiatives à l'extérieur du bureau national au besoin.

Qualification:

Avoir au minimum Bac+3 en Administration, Gestion ou domaine connexe.

Expérience : Avoir 3 à 5 ans d’expérience professionnelle, de préférence en gestion dans le secteur des organisations à but non lucratif. Démontrer une expérience confirmée dans la prestation de conseils aux cadres supérieurs.

Autres :

Aptitudes à fournir une réflexion stratégique, prise de décision, analyse et résolution de problèmes.

Fortes compétences analytiques et de pensée critique pour identifier les problèmes et développer des solutions innovantes.

Avoir d'excellentes compétences en communication ; rédiger et réviser des lettres, rapports, articles ou courriels concis et précis.

Avoir de bonnes compétences en relations interpersonnelles, en négociation et en administration. Traiter les autres avec respect, indépendamment de la position ou de la fonction. Faire preuve d’écoute active.

Capacité de travailler en équipe afin de parvenir à un accord ou à une solution ; par exemple, la recherche d'un consensus.

Compétences prouvées à travailler efficacement dans un environnement transculturel.

Avoir la capacité de maintenir la confidentialité.

Solides compétences en documentation, notamment en rédaction de rapports et la prise de notes.

Capacité à traiter de manière appropriée les demandes concurrentes à l’attention du Directeur National.

Habileté à négocier avec diverses personnalités et à développer un réseau de contacts internes et externes.

Cela nécessite de solides compétences organisationnelles, un jugement indépendant et la capacité de faire preuve de souplesse lorsque les exigences et les priorités changent.

Niveau élevé de connaissances en informatique.

Capable de voyager jusqu'à 15% du temps professionnel.

Langue :

Parler couramment l’Anglais et le français, la connaissance des langues nationales est un atout.

Les dossiers de candidatures, adressés au Directeur National, composés d’une lettre de motivation et d’un CV doivent se faire en ligne via le site des offres d’emplois de World Vision Niger http://careers.wvi.org/job-opportunities-in-niger au plus tard le 14 novembre 2018. Seuls les candidats retenus seront contactés.

World Vision garantit l'égalité des chances à tous. Les candidatures féminines et celles des personnes en situation de handicap sont vivement encouragées.

NB : World Vision est une organisation focalisée sur l’enfant, par conséquent tout acte de candidature est un engagement à respecter la politique de protection de l’enfant adoptée par l’institution. Aussi tout antécédent (action, coaction, ou complicité) relatif à la violence sur enfant ou aux mauvais traitements infligés à un enfant constitue une cause de rejet systématique du dossier du candidat en question.

Grants Accountant

WORLD VISION MAURITANIA

RECRUTE POUR SON BUREAU DE KIFFA

Vision Mondiale est un organisme d’aide à l’étranger des enfants ciblés pour leurs bien être.

POSITION : SUPPORT SERVICES COORDINATOR

GRADE: 12

LOCALISATION: Kiffa

But du Poste : To implement donor policies and regulations for grants funded project for effective accountability of donor funds and project implementation.

Major Responsibilities:

Assister le Coordinateur des Finances des grants dans la mise en œuvre des politiques et procédures de gestion financier du Fonds Mondiale en matière de suivi et rapportage financier et des dispositions du manuel financier de World Vision relatives à la gestion de grants.

Vérifier les demandes d’achat de biens et services et autres besoins exprimés par le personnel du projet et les analyser à la lumière du budget approuvés ainsi que des politiques et règlements en vigueur

Vérifier les demandes de paiement relatives au projet et fournir les codifications applicables en conformité avec les lignes budgétaires correspondantes

Produire des rapports financiers mensuels ou trimestriels à soumettre au bureau de soutien ou au bailleur de fonds dans le respect des exigences du donateur et faciliter la collecte et l’envoi des pièces justificatives des dépenses.

Produire des rapports financiers mensuels détaillés par ligne budgétaire à soumettre au manager financier du projet pour approbation et faire l’analyse et le suivi des dépenses contre le budget en vue de prévenir les dépassements budgétaires

Assurer que les salaires du staff direct et staff de soutien au projet sont imputés sur le projet conformément aux pourcentages de temps sur les LDRs approuvés

Other Competencies/Attributes:

  • Perform any other task as may be assigned by Grants Finance Coordinator

  • Perform other duties as required.

Qualifications: Education/Knowledge/Technical Skills and Experience

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  1. Bachelor’s degree in accounting and / or an equivalent full accounting qualification,

  2. Not less than three (3) years experience in a Grant Accounting environment especially USG grants

  3. Experience in Relief and Development Grant Management an added advantage.

  4. High level of professional and emotional maturity required.

  5. Strong leadership, teambuilding and coaching skills required.

Working Environment / Conditions:

  • Work environment: Office-based with frequent travel to the field

  • Travel: 30% Domestic/international travel is required.

Procurement Officer

.WORLD VISION MAURITANIA

RECRUTE POUR SON BUREAU DE NOUAKCHOTT

Vision Mondiale est un organisme d’aide à l’étranger des enfants ciblés pour leurs bien être.

POSITION : PROCUREMENT OFFICER

GRADE: 13

LOCALISATION: Nouakchott

But du Poste : To ensure that the National Office and Base offices services contribute to the wellbeing of children by providing effective & efficient support to all programs/projects within WV

Major Responsibilities:

Ensure that all contracts relating to procurement of goods & services including construction works, rental, repairs & maintenance, communications, etc. are developed in compliance with WV’s approved policies and procedures

Ensure all contracts and purchase requests are done through Provision. Promote transparency and limit risks

Conduct regular market surveys at the NO and base offices to ensure that procurement activities are done based on informed data and that quality goods & services are procured at competitive prices and make savings at least 5%

Receive, consolidate and analyze purchase requisitions from various programs and departments and ensure that bulk purchases are done at least twice a year preferably in the 1st and 3rd quarter of the fiscal year

Facilitate supplier pre-qualification processes and maintain a regularly updated Supplier Database at the NO/Base level

Provide technical support to ADPs/projects during annual budgets preparation and ensure that costs budgeted for are within reasonable limits

Ensure that all purchase request are processed on time to avoid underspending on budgets

Network with the WARO Supply Chain Management unit to ensure that the Strategic Sourcing initiative is implemented for WV

Coordinate the preparation and submission of procurement progress reports to all stakeholders

Other Competencies/Attributes:

  • Perform other duties as required.

Qualifications: Education/Knowledge/Technical Skills and Experience

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • Minimum Qualification required: Bachelor degree in Administration, Management, Supply Chain Management or related field.

  • Experience: 5 years

  • Preferred: 3 year experience in Administration and/or Supply Chain Management

  • Technical Skills & Abilities:

  • Computer skills

  • Experience in People management

  • Knowledge of estate management and guest relations

  • Good planning and organizational skills

  • Ability to maintain effective working relationships with all levels of staff

  • Intermediary level in English and fluent in French

Working Environment / Conditions:

  • Work environment: Office-based with minimum travel to the field

Travel: 20% Domestic travel is required.

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