Cash and Market Based Programming Advisor

*Position location to be determined by home country of successful candidate in the United Arab Emirates, Iraq, Jordan, Europe or Latin America & Carribean Region where WVI is registered to operate.

PURPOSE OF POSITION:

The Advisor for Cash Based Programming (CBP) will have responsibility for the coordination and tracking of Disaster Management (DM) CoP cash and market based programming projects. As a member of the DM/ Technical Resources Team, s/he will be responsible for technical leadership, business intelligence, branding and administrative oversight of this emerging project portfolio. S/he will serve as the principal institutional point of contact for DM cash and market activities, technical support to Regional Office (RO) and National Offices (NOs), including resource development and will ensure that this new way of working is communicated effectively. The post holder will also help NO’s to develop

partnerships and agreements with financial service providers and mobile network operators in various contexts.

The advisor shall have a very good understanding of aid organization (including UN) and private sector dynamics related to cash and market based programming and work carefully and collaboratively to support stakeholders as appropriate.

The position holder will deploy to the field up to 30%-40% of his/ her time to assist and promote CBP in emergency or recovery operations, s/he may have to liaise with or manage a team of technical staff and will engage with the response leadership to ensure quality, timeliness and efficiency of all cash and market related activities. Such work will include pre-positioning of CBP capacity and technical guidance, including oversight for market assessments and market strengthening activities as well as related procurement functions, context-specific approaches for cash transfers and the use of digital technology as appropriate. The advisor is therefore expected to have strong experience in cash based programming, guiding operational implementation, as well as support for resource acquisition, external engagement and facilitate reporting/ tracking of CBP with designated geographies. Experience in the financial and IT industries is helpful but not mandatory. Strong inter-cultural skills, listening as well as influencing, coordination and management skills will ensure the security, feasibility, and sustainability of multi-sector projects and contributions to child wellbeing outcomes. This role will work as integral part of the CBP and humanitarian partnering team, linking with technical specialist resource staff (CP, WASH, food etc.) for multipurpose as well as multi-sector CBP, collaborate with the Systems and Capabilities’ teams to ensure technical input into systems’ and process development and strategic organizational capacity building and training of field cash capacities, as well as with the External Engagement & Resource Development Team for joint identification of and successful acquisition of resources.

KEY RESPONSIBILITIES:

Cash Programming Strategic Guidance to Field:

  • Provide leadership, influence and coordination in the development, dissemination and promotion of humanitarian cash transfer programming roadmap, standards and tools.

  • Work with relevant stakeholders to contribute in development and implementation of DM partnering strategic roadmap as it refers to collaboration with financial service providers (FSPs) for scaling the delivery of cash and expanding cash capability across WVI.

  • Incorporate feedback into cash roadmap, delivery processes, preparedness plans for scaling the use of cash in response and recovery programmes.

  • Ensure that finalized cash roadmap is communicated appropriately when providing remote technical advice and expertise to stakeholders in target NOs for market assessments, project design, start-up, phase-in, phase-out, communications, reporting, monitoring and evaluation of DM cash programming related activities.

Cash Preparedness & Capacity Building:

  • Collaborate with SO IPG teams and Regional (RO) and target National Offices (NO) to implement global CBP roadmap and develop and conduct training in cash programming methodologies and concepts, including market analysis, programme design, monitoring and evaluation, if required.

  • Contribute to design and development and review processes for delivering / testing global cash delivery application that takes users through a stepped process for preparing, designing and delivering cash transfers across sectors and countries.

  • Support other units at global and regional levels (Reporting, Finance, GAM, etc.) to develop / pilot internal operating and financial procedures, tools and guidelines for supporting cash programmes.

  • Mentor other global surge capacity staff members engaged in cash. Support capacity building and training activities for cash transfers and market based programming. Help to develop training tools as necessary.

Support to Emergency Response & Recovery Operations:

Deploy on-site in priority disaster preparedness and responses contexts as required (including special projects – e.g. BeCashReady):

  • Conduct market assessment for CBP intervention.

  • Provide technical support in cash delivery operations (cash transfers and vouchers).

  • Engage with external partners on CBP research, policy, guidance and initiatives and ensure dissemination to internal stakeholders (including leveraging social safety nets).

  • Set up systems and tools, conduct assessment, develop proposals, hire key staff during Cat III emergency response and support other responses.

  • Lead or facilitate CBP project design, implementation and review based on context and market analysis and advise on use of tools and systems in coordination with NO & response management in emergency responses and designated geographies.

  • Help to negotiate service and supply contracts, for example with local vendors, mobile network operators (MNOs), financial service providers (FSPs), construction companies, transport companies (air, land, sea), logistics service providers and landlords etc.

  • Remotely support other response operations as necessary.

Liaison and Coordination (internal & external) & Learning:

  • Work with GC DM capacity & capability staff, as well as sector specialists in GC DM TRT to support RO, NO staff in allocated geographies to ensure that cash programming capabilities are integrated into project design work, sector specific technical guidance.

  • Support donor and technical partner engagements with NO & RO cash focal points and inter-agency working group mechanisms to enhance overall pre crises market analysis and cash coordination, and WV’s positioning with external stakeholders (UN, Governments, bi-lateral donors, (I)NGOs, private sector).

  • Engage externally, serve as subject-matter-expert in discussion fora, conferences as feasible.

  • Contribute to organisational learning to help build World Vision’s credibility and influence in the area of cash and market based programming.

  • Network internally and externally in order to remain abreast of the latest cash and market programming trends. Participate and actively contribute in partnership forums, working groups, cluster meetings and inter agency networks related to supply chain and CBP to position WV as a key player in the space.

  • Encourage and facilitate the documentation of best practices and lessons learned, directed toward multiple audiences, to influence policy formation, develop capacity and foster professionalism.

KNOWLEDGE, SKILLS & ABILITIES:

  • Degree or post graduate qualification and / or professional background in CBP design, implementation, humanitarian work, finance, economics, international development, or other relevant field.

  • 5 to 7 years of international humanitarian experience managing grant-funded projects.

  • Knowledge of, and expertise in, cash transfer technologies and methodologies, contracting and procurement.

  • Extensive understanding of payment systems, procedures and financial compliance issues.

  • Excellent written and verbal communication skills plus strong presentation and report writing skills in English and Arabic, Spanish language skills desirable.

  • Proficiency in computer & online tools including Microsoft Office, Lotus Notes (or similar software), email, internet.

  • Demonstrated excellent inter-personal and negotiation skills.

  • Demonstrated problem-solving and analytical skills relevant to development of cash programming strategy.

  • Demonstrated accomplishment in working in challenging humanitarian contexts, with sound inter-cultural skills, with various host-country professionals, ministries and with donor colleagues.

  • Knowledge of and familiarity with international assistance programme requirements.

  • Experience working in international humanitarian operations.

  • Experience in an advisory, management / project management position.

  • Experience with procurement / contracting and supply chain management implementation processes.

  • Required: Effective in written and verbal communication in English and Arabic. Proficiency in other languages such as Spanish are highly desirable.

Preferred Skills, Knowledge and Experience:

General:

  • Experience in organizational development, change management, program design, budgeting, financial analysis and project planning and management.

  • Ability to influence, coordinate and build strategies, tools and a cohesive CBP specialist field teams during on and off-deployment time), with clear deliverables and outputs that can be replicated and scaled up in the future.

  • Experience in resource acquisition / funding.

  • Excellent interpersonal skills and great communicator.

Technical:

  • Demonstrated experience with implementing cash and market based strategies for humanitarian and/or development programming (e.g. multipurpose cash or in sectors such as child protection, WASH, Financial Services, Enterprise Development and Community Development).

  • Understanding and experience of global trends and existing payment solutions (e.g. mobile money, mobile banking, e-vouchers, prepaid cards, point of sale devices or other alternative delivery channels as well as mobile capture of survey data or delivery of marketing and/or extension information, strategic alliances with private sector or social venture capital businesses.

  • Good knowledge in social safety net, social protection programming and policy support.

  • Understanding of the benefits of as well as organizational barriers to using mobile and other approaches for the successful implementation of cash and voucher based assistance.

  • Experience researching, designing and implementing mobile strategies that connect the economic base of the pyramid with formal and/or semi-formal economic activity (i.e. financial inclusion models).

  • Understanding of key challenges for MNOs and/or financial institutions in rolling out mobile and other finance platforms in rural areas, and ability to negotiate with these stakeholders effectively.

  • Experience at training upper and middle management on such topics as action planning, business development, business planning, financial performance and business valuation.

  • Good understanding of micro lending and business planning as well as a comparison of national level electronic-readiness and policy performances in developing countries. Knowledge of programming resources and tools leading to project model development.

Work Environment/Travel:

  • Frequent international travel. Deployment to emergency operations for up to 30% of time.

  • This role involves contributing to the facilitation and coordination of a virtual, geographically-dispersed cash programming and humanitarian operations network.

Programme Officer - Humanitarian & Emergency Affairs (HEA)

World Vision is a Christian relief, development and advocacy organisation working with children, families and communities to overcome poverty and injustice. World Vision is dedicated to working with the worlds most vulnerable people regardless of their religion, caste, gender or ethnicity. World Vision has been in Sri Lanka since 1977 and currently works through 35 development and relief programmes in 20 Districts across the country.

At World Vision we are passionate about children and committed to bringing fullness of life to the most vulnerable and disadvantaged. Every day for forty years, that is what our team at World Vision has been doing.

We are currently looking for dynamic & creative individuals to join us in our journey of caring.

Programme Officer – Humanitarian & Emergency Affairs (HEA)

Location – Colombo with frequent travel

JOB PROFILE

The position will be responsible to provide support for the Humanitarian & Emergency Affairs Department in the development of quality proposals / concepts and ensure smooth implementation of relief, recovery and rehabilitation projects. This position will support and lead when required the Emergency Response across the country in ADP areas and other locations during emergencies. This position will play a very strategic role in mobilizing resources and liaising with donors.

MAJOR DELIVERABLES

  • Support HEA Manager in formulation of HEA strategy in alignment with the Country Strategy.

  • Assist the Manager HEA in implementing the strategy and the business plan that had been developed.

  • Maintenance of the National Emergency Relief and Preparedness Fund

  • Develop quality programs, outputs and the implementation of project activities in terms of relief, recovery & rehabilitation projects.

  • Grants and private funded programmes successfully managed in relation to reporting,

monitoring, cash flow

  • Good financial and operational audit results and evaluation reports. Ensure

Compliance.

  • Monitor physical and financial progress of Grant/ PNS projects Negotiate for CF

  • Facilitate donor liaison & advocacy to resource operations plan to address humanitarian need.

  • Efficient delivery of the project.

  • Reporting done in a timely manner.

  • Stories and recommendations etc. captured and communicated effectively

  • Support and drive the ADPs and other Disaster Prone areas in times of Humanitarian Emergency through a consultative process of the staff of HEA and other stakeholders.

  • Support all Humanitarian Emergencies in the country with utmost efficiency and facilitate resources mobilization.

  • NDMT selection and capacity building

  • In consultation with HEA Manager & Operations select and equip National Disaster Management Team [NDMT] to be quickly deployed in emergencies

  • Support Finance in the allocation and tracking of response funding to ensure response strategic priorities are funded and effective leveraging of available funding

  • Support Finance to establish a grant management system to ensure fulfilment of donor.

  • Participate in strategic networks and alliances internally and externally in relation to HEA programming directly and in assistance of WVLs other ministries, where applicable, for the furtherance of HEAs efforts pertaining to integration, transition and mainstreaming of Disaster Management to contribute toward the organizations objectives and interests.

  • Manage warehouse stocks at National Office, instructions given to focal points of the 04 warehouses for the movement of stocks. Responsible for Warehouse maintenance. Work closely with logistics team.

  • All reports of projects run by HEA to be uploaded to Horizon.

  • Monthly Management Reports from HEA is sent to OPS Director each month in a timely manner

KNOWLEDGE, EXPERIENCE, SKILLS & ABILITIES

  • A Bachelors degree in the Social Sciences or equivalent with DRR knowledge, plus field experience in relief, rehabilitation and in development

  • Strong familiarity or experience with the workings of a nonprofit organization and with non-profit;

  • Strong familiarity or experience with the workings of INGOs and World Vision in particular;

  • Ability to multi-task with several complex and demanding concurrent projects;

  • Excellent written and verbal skills;

  • Experience in liaising and networking with donors and partners within and outside the country

  • Excellent analytical /problem solving skill and detail orientation

  • Knowledge of areas and sectors of operations

  • Ability to travel 25% (or as required)

  • Emotional maturity and commitment to the tasks at hand

  • At least five years experience leading teams and/or projects in the same or similar industry

  • Excellent communication skills and ability to present clear and concise guidelines;

  • Proven ability in program implementation, budget managing, reporting and evaluation

  • Strong commitment to build and work in a team environment

  • Self directed and able to provide exemplary spiritual leadership to the team

World Vision Lanka offers a competitive remuneration package based on individual competence and skills. If you meet the required criteria and wish to apply for this or any of the available vacancies, select the position you wish to apply for & submit your on-line application with your CV and details of three non-related referees on or before the given closing date.

Closing Date: 7th December 2018

Female candidates are encouraged to apply.

Only short listed candidates will be notified.

World Vision is a Christian relief, development and advocacy organisation working with children, families and communities to overcome poverty and injustice.

Regional Humanitarian Emergency Affairs Advisor, East Africa

PURPOSE OF POSITION:

The position of Regional Humanitarian & Emergency Affairs (HEA) Advisor will provide support to National Offices (NOs) to assist, in emergency preparedness planning, response management, humanitarian preparedness and response capacity assessments, compliance to both internal and international standards, facilitate humanitarian learning across the region, and provide leadership to the region’s humanitarian knowledge management. This position will focus on countries within the Horn of Africa

KEY RESPONSIBILITIES:

  • Ensure timely information, early warning data and situation report is gathered, analyzed and reported by National Offices on a monthly basis at a minimum.

  • As needed and required, Disaster Preparedness Plans are developed, implemented and managed by National Offices (NOs).

  • Facilitate integrated programming models within the organization at the National Office level, most importantly within the framework of Capacity Building in Disaster Risk Management.

  • Facilitate the proper functional capacity of the National and Regional Disaster Management (DM) Teams (identification, reporting, training, growth).

  • All NOs supported in capacity assessment and performance reviews (to complete annual disaster management scorecard, child wellbeing reports etc.).

  • Facilitate the evaluation and/or documentation of best practices and approaches of HEA programming in 50% of implemented projects for external consumption.

  • Be actively involved and/or ensure NO involvement in major consortiums/WGs/ groups directly involved with humanitarian response as needed and as appropriate.

  • Assist in raising awareness within WVI (NO Level) and the Government of the various standards, DM tools, services and mechanisms available for emergency response and response preparedness.

  • Actively participate in project and program development at the NO level and coordinate resource mobilization activities with appropriate internal departments, and external entities/partners.

  • Deploy as necessary to national, regional and global responses.

  • Any other duties as required.

KNOWLEDGE, SKILLS & ABILITIES:

  • Minimum of a master’s degree in a related field of study, or a Bachelor’s degree with 8 years direct experience equivalent (experience in the Horn of Africa a distinct advantage).

  • Requires at least 6 years work experience in emergency response programming and hands on operations.

  • Strong experience in project design and proposal writing.

  • Strong empirical knowledge of the humanitarian sector including humanitarian charters, laws, standards principals, and ability to mainstream leading cross-cutting themes.

  • Empirical knowledge of emergency response DM&E processes.

  • Proven track record for multi-sector program design and implementation in large and complex emergencies.

  • Requires cross-cultural experience, understanding and sensitivity.

  • Strong ability to facilitate appropriate information flow and coordination amongst a complex range of internal and external stakeholders.

  • Must have a clear understanding of major donors’ perspectives, requirements and standards and the ability to represent WV to major donors and other external stakeholders in a highly professional m manner.

  • Strong commitment to WV’s vision, mission and core values.

  • Must be a committed Christian, able to stand above denominational diversities.

  • Participate in daily devotions and weekly Chapel services.

  • Perform other duties as required.

Working Environment/Travel:

  • Work environment: Office-based with frequent travel to the field.

  • Travel: Should be ready to travel 40% of the time, both domestic/international.

  • On call: Must maintain readiness to travel at very short notice (within 24 hours).

WVV MF Operations Manager - Micro-Finance Unit

WORK CONTEXT / BACKGROUND:

As per WV Vietnam strategy, micro finance is managed as one of its programs. In other word it is part of WV Vietnam and not as a separate entity like in other countries.

In FY18, WVV is implementing 37 Area Programmes which operate in 5 zones: North 1 (Dien Bien, Hoa Binh), North 2 (Yen Bai, Tuyen Quang), North 3 (Thanh Hoa, Hung Yen, Hai Phong), Centre (Quang Tri, Quang Nam, Danang,) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). WVV’s APs focus within one administrative district of a province which is usually populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Special and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.

Micro Finance program’s mission is to foster improvement in the quality of life among the clients in Vietnam by assisting the economically active poor and graduating the moderate and poorest of the poor into entrepreneurial skills. This will be accomplished through a sustainable Micro Finance program that provides access to loans, savings and insurance within ADPs All aspects of the services that MF program delivers are built to lead the development of appropriate models, capacities and systems for Micro enterprise development in Vietnam, resulting in sustainable economic development as part of WVI transformational development ministry throughout ADP communities.

MF Program is structured in two management levels: central office in Hanoi and branch office at provincial and/ or regional level. All direct transactions with clients including clients screening, loan processing and loan collection are carried out at communities’ level through a network of local staff.

PURPOSE OF POSITION:

To provide effective leadership and management of the micro-finance program for its efficient operation and long-term sustainability at both branch & head office levels

ROLE DIMENSION/DESCRIPTION:

1. Organizing and Implementation:

- Viable MF Program overall business plan is developed in careful consultation among the team, ensuring the alignment with WVV’s strategy as well as VFI’s.

- The MF Program strategy, three year business plans, and the annual operating plans are implemented in accordance with World Vision’s Core Values, Mission Statement and relevant WV/ VFI policies and protocols.

- Appropriate, effective and efficient monitoring tools and systems for the MF Program operations are established.

- Operations manual and procedures concerning lending methodologies, financial services, internal control system and other relevant documents are developed, revised and updated according to the standardized system of VFI.

- Products are revised and or newly developed based on market surveys and client regular feedbacks.

- The integration of MF Program operation with WVV ADP/projects and external organizations is promoted.

- Proposal for funding is developed whenever appropriate

2. Monitor, follow-up and reporting:

- The MF Program plan and targets are achieved, variances (if any) are properly identified and explained, and correction actions are taken.

- All operation policies and procedures are applied consistently, uniformly and in compliance across all branches.

- Rapid scaling up with quality operational performance consistent with VFI standards for MF Program, local government/Central Bank performance benchmarks and Micro finance best practices in general is ensured.

- Branch operation reports as well as MF Program’s operational and narrative reports are prepared, submitted and distributed to MF Program Advisory Board, Regional & Support Offices, Donors, and Government authorities in a timely manner.

- Audit findings and recommendations on operation are followed up.

- Required information relating to MF Program’s competitors and clients’ feedbacks/concerns are collected/updated and analysed on a regular basis (at least every six months) to come up to recommendations for improvement.

- Ensure that effective internal control and risk management system is established and improved upon.

- Loan tracking system is developed in cooperation with IT team; the system implementation is closely followed up and monitored.

3. Capacity Building:

- Annual leaning needs of all Branch Managers and operation staff are identified and built up by different methods so that their capacity is strengthened.

- Annual training plan is developed to improve competences among operation team.

- Training Curriculum, Training Materials, Valuable Contribution (in a role of key trainer) are made to operation trainings.

- Performance appraisal for operation staff is properly done.

- The job Description, Core Competency of relevant staff are developed and revised when needed.

- Staff (MFU and ADP) understanding of the relationship between VisionFund and World Vision is ensured.

- Leadership, management and day-to-day behaviour and attitudes, which exemplify WVV / MF Program’s Mission, Core Values, Christian identity, the organizational culture and encourage others to follow, are demonstrated.

4. Networking:

- Effective relationships with concerned WVV staff, VFI, AP managers, clients, other local MFIs, organizations, government institutions, donors, and the general public are built and maintained.

REQUIREMENT:

  • A Bachelor Degree in economics, accounting, business administration or any other social science field..

  • Determined personality with initiative, perseverance and the ability to motivate and manage a team.

  • Demonstrated high level of ethical commitment and trustworthiness.

  • Dynamic personality to be able to work and maintain good relations with different types of people and team spirit.

  • Capability and willingness to take responsibility and highly developed sense of rectitude.

  • Be a good trainer, facilitator, mentor, and coach.

  • Very good communication and marketing skills.

  • Good analytical and problem solving skills.

  • Fluency in English, both written and spoken.

  • Must be willing to travel to provinces frequently and ability to work under pressure

  • Al least 5 years experience at a senior managerial level.

  • Experience in MF management.